Top 629 Support Analyst Jobs in Raleigh, NC

Systems Analyst IV
Guerbet —Raleigh, NC
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- Bachelor's degree
14d
Benefits Analyst
Butterball LLC —Garner, NC
- Research
- Mid-level
- Microsoft Office
Analyst I/II - ADA/PK
BioAgilytix —Durham, NC
- Full-time
- Master's degree
- US work authorization
- 1 year
- Health savings account
- Paid holidays
Quick Apply
13d
Vibration Analyst
IVC Technologies —Raleigh, NC
- From $28 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
UKG Analyst
Butterball LLC —Garner, NC
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
Customer Support Analyst - Student Information Systems
Wake County Public School System —Cary, NC
- Weekends as needed
- Office
- Windows
- High school diploma or GED
Project Support Analyst, Clinical Research
IQVIA —Durham, NC
- $45,300 - $113,300 a year
- Full-time
- Remote
- Customer service
- High school diploma or GED
- 1 year
2d
User Support Analyst (Temporary)
State of North Carolina - OSHR Temporary Solutions —Wake County, NC
- $25 an hour
- Full-time
- Computer Science
- High school
- Mid-level
- Retirement plan
Child Support Functional Analyst
State of North Carolina - Health & Human Services —Wake County, NC
- $57,983 - $107,470 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Health insurance
Business Analyst - Wealth Leadership Support & Operations
First Citizens Bank —Raleigh, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
5d
Associate Customer Support Analyst, Teachers Pay Teachers (TPT)
IXL Learning —Raleigh, NC
- Full-time
- Bachelor of Science
- Research
- Office
Transaction Analyst
CBRE —Raleigh, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Applications Systems Analyst I
State of North Carolina - Health & Human Services —Wake County, NC
- $70,528 - $105,793 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
Product Support Analyst (Messaging)
Bandwidth —Raleigh, NC
- Computer science
- Computer Science
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
8d
Systems Analyst
WingSwept —Garner, NC
- Full-time
- Background check
- Research
- Mid-level
- Profit sharing
- 401(k) matching
Quick Apply
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
INFO ORIGIN INC —Raleigh, NC
- $35 - $45 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
Quick Apply
Disability Analyst
State of North Carolina - Health & Human Services —Wake County, NC
- $39,671 - $72,113 a year
- 8 hour shift
- Hybrid work
- 18 years or older
- High school
- Mid-level
- Free parking
- Paid parental leave
Program Analyst I
State of North Carolina - Health & Human Services —Durham County, NC
- Multiple hires
- Hybrid work
- Microsoft Access
- Office
- 3 years
- Paid parental leave
- Health insurance
Survey Analyst
State of North Carolina - Health & Human Services —Wake County, NC
- $26 - $32 an hour
- Part-time
- Mid-level
- Bachelor's degree
- Psychology
- Retirement plan
Operations Analyst, Investments
Arch Capital Group Ltd. —Raleigh, NC
- Full-time
- Finance
- Bachelor's degree
- Organizational skills
- Paid parental leave
- AD&D insurance
20h

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Support Analyst jobs near Raleigh, NC

Systems Analyst IV

Guerbet -
Raleigh, NC

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Job Details

Full-time
14 days ago

Qualifications

Systems integration
Oracle
Phone communication
Bachelor's degree
Integration Platforms (Enterprise solutions)
AS400
SAP S/4HANA
Cross-functional communication
IT department experience
Client interaction via phone calls

Full Job Description

At Guerbet, we build lasting relationships so that to enable people to live better. This is Our Purpose.

We are a global leader in medical imaging, offering an extensive portfolio of pharmaceuticals, medical devices, digital and AI solutions, for diagnostic and interventional imaging. As a pioneer in the field of contrast products since the last 100 years, we continuously innovate to improve the diagnosis, prognosis and quality of life of patients.

Customer Centricity, Cooperation, Audacity, Focus, and Responsibility are the values that we share and practice on a daily basis.

Working at Guerbet is not only being part of a multicultural team with nearly 3,000 people across more than 20 countries, but it is above all about playing a unique role in the future of medical imaging.

WHAT WE ARE LOOKING FOR

The Systems Analyst IV operates in full compliance with applicable hygiene, safety, quality, and regulatory standards, and in alignment with the organization’s framework, company’s procedures, and the defined scope of responsibility the role is accountable for.

The Systems Analyst IV function is a technical position in I/S that is responsible for the design, support, optimization and governance of critical manufacturing and supply chain applications and integrations. The Systems Analyst IV serves as a critical link between business operations and technical solutions, supporting existing technologies and users through established processes and procedures. This role reports to an Information Systems (I/S) Manager and ensures system reliability, regulatory compliance, and ongoing continuous improvement across supported systems, and is part of a team responsible for the support, maintenance, and enhancement of new and existing applications across multiple business functions. This is a hybrid position which may permit up to a maximum of twelve (12) days per month remotely, with no more than five (5) consecutive days away from the assigned on-site location, and the days can be aligned with the Solid Line Manager and as per business needs.

YOUR ROLE

Support and maintain enterprise systems (e.g., SAP S/4HANA, Maximo, integration platforms, PLM systems) and oversee and troubleshoot system integrations (SAP

Maximo, middleware, APIs, etc.).
Analyze system behavior, logs, and data flows to diagnose root causes of issues and ensure system availability, performance and stability.
Manage system configurations, enhancements, and change requests.
Analyze transactional data, master data, and system interactions.
Identify inefficiencies, recurring issues and propose and implement optimized long-term resolutions.
Support system testing (UAT, regression, validation scenarios).
Ensure alignment with compliance and audit requirements.
Act as an escalation point for complex production issues.
Lead or support root cause analysis (RCA) efforts and coordinate with internal teams and external vendors for resolution.
Monitor system health, batch jobs, integrations, and performance KPIs.
Maintain, develop, and review system documentation, SOPs, training materials, and business process procedures, ensuring all systems and documentation align with standardized business processes.
Participate in change management processes (ServiceNow, change tickets, etc.) and validate system changes prior to deployment.
Serve as a subject matter expert (SME) for key systems, providing guidance to junior analysts and support teams while leading troubleshooting efforts and coordinating cross-functional issue resolution.
Support and lead IT-related projects, including system upgrades, implementations, and integrations, while collaborating with global teams and vendors and contributing to the prioritization of backlog items and enhancement requests.
Analyze user requirements to determine configuration and customization and configure, implement, maintain and upgrade application modules.
Code, test, debug, document, implement and maintain software applications.
Participate in architecture discussions and technical design reviews.
Translate business requirements into technical specifications.
Perform other duties as assigned by management.

YOUR BACKGROUND

Required Qualifications

Bachelor degree in Information Technology or related business field.
5-10 years of Information Systems Experience.
Experience working with SAP S/4HANA, IBM Maximo, BizTalk, Axway and API technologies and handling very complex technical issues requiring ingenuity and creativity.
Strong verbal and written communication skills, with the ability to effectively present, influence, and engage audiences at all levels, including senior leadership.
Advanced problem solving, analytical and critical thinking skills with the ability to break down complex issues into actionable steps and address time-sensitive issues with significant organization impact.
Efficient organizational, planning skills and comprehensive understanding of the supported functional area, with business acumen and proactive process improvements that align with top-performing professionals within the function.
Ability to work independently to achieve strategic objectives, making informed decisions under tight deadlines, including situations with incomplete information.
Consistently exercises sound judgment to develop effective, enterprise-level solutions, and accurately estimates time and resources.
Strong, professional telephone communication skills, including effective call management and clear, courteous interactions.

Preferred Qualifications

Experience working with Agile (Oracle PLM), AS400 Systems, Autodesk, Elemica, Global Vision, Insight (Hubble), Meridian and SolidWorks.
ServiceNow or equivalent ITSM tools.
Change management frameworks.
System Validation in regulated environments.

Apply Now

Refine Your Search

Support Analyst jobs in Raleigh, NC

Systems Analyst IV

Benefits Analyst

Analyst I/II - ADA/PK

Vibration Analyst

UKG Analyst

Customer Support Analyst - Student Information Systems

Project Support Analyst, Clinical Research

User Support Analyst (Temporary)

Child Support Functional Analyst

Business Analyst - Wealth Leadership Support & Operations

Associate Customer Support Analyst, Teachers Pay Teachers (TPT)

Transaction Analyst

Applications Systems Analyst I

Product Support Analyst (Messaging)

Systems Analyst

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

Disability Analyst

Program Analyst I

Survey Analyst

Operations Analyst, Investments

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