Top 20327 Support Associate Administrative Assistant Jobs

ADMINISTRATIVE ASSISTANT - IDRE - REMOTE
iMPROve Health (MPRO) —Remote
- $18 - $23 an hour
- Monday to Friday
- Remote
- Microsoft Outlook
- HIPAA
- Administrative experience
- Disability insurance
- Health insurance
Quick Apply
Physical Therapy Assistant (DHWC)
Methodist Healthcare Ministries —San Antonio, TX
- $28.27 an hour
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
Early Education Teacher Associate-Infant Program
Heartworks Early Education —Burlington, VT
- $18.54 - $24.00 an hour
- Full-time
- Background check
- Classroom
- Teaching Certification
- Health insurance
- Dental insurance
Quick Apply
Pediatric Dentist - Up State New York
PDS Management Services, LLC —New York State
- Up to $1,500 a day
- Part-time
- Dental office
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Staff Assistant to the Division of Student Life
Hamilton College —Clinton, NY
- $19 - $21 an hour
- Full-time
- School experience
- Writing skills
- Mid-level
IP Docketing & Billing Support Specialist
Hodgson Russ LLP —Buffalo, NY
- $49,200 - $60,450 a year
- Online Application
- Mid-level
- 3 years
- Administrative experience
- Disability insurance
- Health insurance
Quick Apply
CNA
Health Care Associates and Community Care Givers —Traverse City, MI
- $19 - $20 an hour
- Part-time
- Pass drug screening
- Office
- Driver's License
- Mileage reimbursement
Quick Apply
Kettering College Chair Associate Professor - Physician Assistant
Kettering Health —Kettering, OH
- Full-time
- Doctoral degree
- BLS Certification
- ACLS Certification
Marketing & Operations Assistant
Hawaii Off Grid Architecture and Engineering —Haiku, HI
- $26 - $28 an hour
- Full-time
- Customer service
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Executive Assistant
Great Plains of Cheyenne County inc —Saint Francis, KS
- From $37,440 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
14d
Administrative Assistant
DePaola,Begg & Associates PC —Hyannis, MA
- From $20 an hour
- Full-time
- Microsoft Excel
- English
- Office
- Profit sharing
- Paid holidays
Quick Apply
8d
Certified Occupational Therapy Assistant
San Rafael Healthcare and Wellness Center —San Rafael, CA
- $42 - $47 an hour
- Part-time
- Background check
- CPR Certification
- Writing skills
- Health insurance
Quick Apply
Certified Occupational Therapy Assistant
The Rehabilitation Center of Oakland —Oakland, CA
- $45 - $50 an hour
- Full-time
- Background check
- CPR Certification
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Associate Chiropractor DC
Moos Family Chiropractic —Bismarck, ND
- $85,000 - $110,000 a year
- Full-time
- Background check
- Clinic
- Patient care
- Health insurance
- Paid time off
Quick Apply
Endodontist
Evolution Endodontics —Castle Rock, CO
- $250,000 - $500,000 a year
- Contract
- Private practice
- Dental office
- BC/BE
Quick Apply
School Based Health Nurse Practitioner/Physician Assistant (NP/PA) (Req 100961)
Whitney M Young Jr Health Center —Albany, NY
- $110,000 - $144,000 a year
- On call
- Bilingual
- Microsoft Word
- School experience
- Commuter assistance
- Health insurance
Quick Apply
Litigation Associate Attorney, (Employment Law) (Hybrid)
Abramson Labor Group —Burbank, CA
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
COTA / Pediatric Certified Occupational Therapist Assistant ( Early Intervention )
Bloomer Health —Westchester County, NY
- Up to $71 an hour
- Choose your own hours
- Background check
- Experience working with children
- Children
- Commuter assistance
- Health insurance
Quick Apply
Orthodontist - Detroit MI
Campbell Dental —Detroit, MI
- $1,500 - $1,650 a day
- Part-time
- Dental office
- Doctoral degree
- Mid-level
Quick Apply
8d
Oral Surgeon
Oral and Maxillofacial Surgery Associates of WNY —Buffalo, NY
- $400,000 a year
- Full-time
- Dental office
- Doctoral degree
- Surgery
- Continuing education credits
- Health insurance

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ADMINISTRATIVE ASSISTANT - IDRE - REMOTE

iMPROve Health (MPRO)
Remote

Quick Apply

Job Details

$18 - $23 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Administrative experience
Collaborative technology platforms
Video conferencing systems operation

Full Job Description

About iMPROve Health

Come join the iMPROve Health team!

iMPROve Health is Michigan’s Medicare-designated Quality Improvement Organization, and we’re proud to be recognized as both a Cool Place to Work by Crain’s Detroit Business (four years running) and one of Modern Healthcare’s Best Places to Work in Healthcare.

As a nonprofit with more than 40 years of experience, we’re dedicated to improving healthcare across the continuum of care using evidence-based, data-driven strategies. We provide medical consulting and review services, along with data analysis, to federal agencies, state Medicaid programs, public health organizations, healthcare facilities, private health plans, and other third-party payers. Our team also specializes in impartial utilization review, dispute resolution, and peer review. Our mission is simple: help healthcare get better.

This position is 100% remote, offering the flexibility to work from anywhere in the United States while collaborating with a supportive, nationwide team. We prioritize work/life balance and invest in our employees’ growth through professional development and continuing education opportunities. Our benefit package includes medical, dental, vision, life insurance, short- and long-term disability, and a generous 401(k) match.

At iMPROve Health, we are committed to improving the quality, safety, and efficiency of healthcare. While we do not provide direct patient care, our healthcare professionals—including physicians, nurses, and experienced consultants—partner with providers to promote the use of evidence-based best practices. We offer our clients a trusted, impartial resource that understands the complexities of the healthcare landscape and is dedicated to thoughtful, high-quality solutions.

Join us in making a meaningful impact on healthcare—one improvement at a time.

About the Role:

We are seeking a highly organized and detail-oriented Administrative Assistant to support our Independent Dispute Resolution (IDR) operations under the No Surprises Act. This role plays a critical part in ensuring disputes are prepared accurately, submitted timely, and managed in compliance with federal regulatory requirements.

The ideal candidate thrives in a fast-paced, deadline-driven environment, is comfortable navigating multiple technology platforms, can effectively manage a high-volume workload, and demonstrates exceptional administrative, organizational, and documentation management skills.

Key Responsibilities

IDRE Administrative Support

Manage administrative responsibilities for the Federal IDRE program, including data entry, report generation, and case documentation management.
Download and upload dispute documentation between federal portals, third-party platforms, and internal systems.
Assist with dispute preparation for arbitration, ensuring all submissions are complete, accurate, and compliant with program requirements.
Process disputes for eligibility as required.
Develop and maintain tracking spreadsheets, templates, reports, and other program support tools.
Electronically manage, organize, and maintain dispute-related documentation and records.
Support the preparation and execution of digital signatures and PDF document management activities.

Case Tracking & Coordination

Work closely with the Federal IDRE team to track deadlines, case statuses, and required submissions throughout the dispute lifecycle.
Update databases, spreadsheets, and tracking systems with case information and documentation details.
Organize and maintain electronic case files, document repositories, and folder structures.
Coordinate with internal departments, including Finance, Operations, and other support teams, to ensure timely dispute processing and resolution.
Assist with scheduling internal and external meetings and coordinating meeting logistics.
Monitor case progress and proactively identify potential delays, missing documentation, or processing issues requiring escalation.

Communication, Inbox Management & Customer Support

Manage a high-volume shared email inbox that receives a broad range of inquiries and requests related to the No Surprises Act and Independent Dispute Resolution process.
Review, prioritize, triage, and route incoming communications to the appropriate team members for action.
Monitor and respond to internal and external email and phone inquiries in a timely and professional manner.
Identify claims or disputes requiring additional investigation, research, or escalation.
Process and coordinate requests related to portal access, account management, and user support.
Coordinate and schedule internal and external meetings and follow-up activities.
Respond to inquiries regarding dispute status, payment status, eligibility determinations, documentation requirements, and general program processes.
Manage and appropriately route complaints, concerns, and questions related to determination decisions and dispute outcomes.
Ensure all communications, inquiries, and requests are documented and tracked according to established procedures.
Support the team in meeting daily processing targets and service expectations while maintaining a high level of customer service.

Productivity, Quality & Performance Expectations

Maintain established productivity, quality, and turnaround time standards for the Federal IDRE program.
Effectively manage competing priorities while balancing multiple cases, deadlines, systems, and administrative responsibilities.
Maintain a high level of accuracy and attention to detail while working with large volumes of documentation and data.
Consistently meet case processing, documentation, and quality assurance requirements.
Demonstrate sound judgment when determining appropriate actions, escalation needs, and issue resolution pathways.
Proactively communicate risks, barriers, or delays that could impact case processing or regulatory compliance.
Support continuous process improvement efforts by identifying workflow efficiencies and opportunities to improve team performance and customer service.

Compliance & Confidentiality

Ensure adherence to all company policies, procedures, and operational standards.
Maintain compliance with HIPAA, FISMA, URAC, CMS, FAR, and other applicable federal and contractual regulations.
Handle confidential, sensitive, and protected information with the highest level of professionalism and discretion.
Ensure all dispute documentation and communications are managed in accordance with applicable security and privacy requirements.

Qualifications

Education & Experience

Associate's degree or equivalent combination of education and experience required.
Minimum two (2) years of administrative support experience required.
Experience reviewing medical claims, remittance advice, or Explanation of Benefits (EOBs) strongly preferred.
Familiarity with healthcare billing, reimbursement, payer-provider processes, or healthcare operations preferred.
Experience supporting high-volume administrative workflows and managing shared inboxes preferred.

Technical Skills

Experience working with complex technology systems (e.g., Salesforce, SharePoint, third-party portals, case management systems).
Proficiency in Microsoft Excel, Word, Outlook, Teams, and OneNote.
Experience with document management systems, preferably SharePoint.
Comfortable electronically signing, organizing, and managing PDF documents using Foxit or similar tools.
Visio experience is a plus.
Ability to navigate multiple cloud-based systems, databases, and web portals simultaneously.

Core Competencies

Exceptional attention to detail and commitment to accuracy.
Strong organizational and time management skills.
Ability to manage multiple deadlines and competing priorities in a fast-paced, deadline-driven environment.
Strong critical thinking and problem-solving skills.
Ability to work independently with minimal supervision.
Excellent written and verbal communication skills.
Customer-service mindset with the ability to professionally manage sensitive, complex, or challenging inquiries.
Ability to maintain productivity and quality standards while handling large volumes of work.
Strong judgment regarding issue identification, escalation, and resolution.

Remote Work Requirements

Reliable high-speed internet connection.
Professional, distraction-free home workspace.
Comfortable using virtual communication tools, including Teams, email, chat, and web-based meeting platforms.
Ability to securely manage electronic documents, digital signatures, and confidential information.
Proficiency navigating multiple cloud-based systems, databases, and third-party platforms simultaneously.

EOE/VET/Disability

Must be able to work M-F normal business hours in EST.

Monday through Friday 8 am to 5 pm EST

Quick Apply

Refine Your Search

Support Associate Administrative Assistant jobs

ADMINISTRATIVE ASSISTANT - IDRE - REMOTE

Physical Therapy Assistant (DHWC)

Early Education Teacher Associate-Infant Program

Pediatric Dentist - Up State New York

Staff Assistant to the Division of Student Life

IP Docketing & Billing Support Specialist

CNA

Kettering College Chair Associate Professor - Physician Assistant

Marketing & Operations Assistant

Executive Assistant

Administrative Assistant

Certified Occupational Therapy Assistant

Certified Occupational Therapy Assistant

Associate Chiropractor DC

Endodontist

School Based Health Nurse Practitioner/Physician Assistant (NP/PA) (Req 100961)

Litigation Associate Attorney, (Employment Law) (Hybrid)

COTA / Pediatric Certified Occupational Therapist Assistant ( Early Intervention )

Orthodontist - Detroit MI

Oral Surgeon

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