Top 11582 Support Case Analyst Jobs

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Case Analyst

YA Group
Remote

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Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

The Role:
The Case Analyst supports expert-led projects by managing case workflows, coordinating resources, and maintaining accurate documentation throughout the case lifecycle. This role ensures smooth operations from case intake through case completion and serves as a key liaison between internal teams, external partners, and clients.

In This Role, You Will:

Assist experts in maintaining project workflow from case intake to completion by:
Determining case eligibility and project scope
Planning for case needs
Creating and monitoring project schedules to manage deadlines
Coordinating and monitoring the receipt of records and the provision of services
Initiating records requests and searches
Disseminating information between the experts and the clients
Tracking case progress
Maintain project records by documenting events and completion status
Work with experts to handle project issues as they arise
Interact with parties inside and outside the organization
Provide case status and case information in response to requests verbally and in writing
Improve workflow by analyzing outcomes; monitoring variances; identifying trends; recommending actions to management
Enhance the organization's reputation by providing high quality services to clients
Perform additional duties as assigned

What You Bring:

2+ years of experience in a professional work environment
High school diploma or equivalent required; some college coursework or an associate degree preferred
Strong organizational and time management skills with the ability to manage multiple tasks and deadlines
Excellent verbal and written communication skills
Proficiency in Microsoft Office and administrative documentation systems
Self-motivated with attention to detail and accuracy

Who We Are:
YA Group is an international professional services organization providing forensic consulting, engineering, risk mitigation, and related services. Founded over 25 years ago as a property damage consulting firm, YA has expanded through organic growth and strategic acquisitions. Today, YA has over 800 professionals dedicated to excellence, partnership, and driving innovation.
YA Group’s Accident Reconstruction & Biomechanics team applies scientific investigation, engineering principles, and advanced technology to determine how collisions occur and why. Our experts use tools such as 3D modeling, vehicle and site inspections, Event Data Recorder downloads, and forensic animations to deliver clear, analytically grounded findings. Our multidisciplinary professionals support clients across insurance, legal, corporate, and transportation sectors and are experienced, courtroom qualified experts.

What We Offer:

Employee-focused culture
Strong commitment to work-life balance
Remote work
Flexible vacation & Paid holidays
Paid family care/sick leave
Parental leave
Medical, Dental, Vision + more
401k w/match
Career growth
Competitive salaries

Fraudulent Recruitment Alert
Please be vigilant against fraudulent recruitment attempts. YA will never ask for personal financial information (such as bank account numbers or identification numbers) via social media or chat-based apps. We also will not request money for the purchase of business equipment, post job opportunities on Craigslist or conduct interviews solely via text messages.
All official email communications regarding your application will come from [email protected] or directly from a member of our talent team using an @yagroup.com domain name.
If you suspect any fraudulent activity, please contact us directly at [email protected].

Disclosures:
As part of our recruitment process, we may use AI-assisted tools to support candidate screening and evaluation. These tools are designed to assist—rather than replace—human decision-making, and all employment decisions are made by our recruiting team in accordance with applicable laws and our commitment to equal employment opportunity. Where required by law, we will provide additional information about the use of these tools, including their purpose, and offer alternative processes or accommodations upon request.

Apply Now

Refine Your Search

Support Case Analyst jobs

Case Analyst

Rate Case Analyst

Remote Case Processing Analyst

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Dispute Resolution Analyst

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BCBA - Board Certified Behavior Analyst - Baltimore (Federal Hill)

Board Certified Behavior Analyst (BCBA)

Board Certified Behavior Analyst (BCBA)

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Board Certified Behavior Analyst (BCBA)

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