Top 77182 Support Center Supervisor Jobs

Support Center Supervisor
Gables Residential Services —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Office
- Residential
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Dietary Supervisor FT 12:30p-8:30p
Elkins Rehabilitation & Care Center —Randolph County, WV
- From $35,000 a year
- 8 hour shift
- Background check
- Hospitality
- Skilled nursing facility
- AD&D insurance
- Paid holidays
Quick Apply
9d
Supervisor, Respiratory Care - Nights
University of Missouri Health Care —Columbia, MO
- $78,520.00 - $127,961.60 a year
- 12 hour shift
- Acute care
- Inpatient
- Mid-level
- Paid holidays
- Loan repayment program
Lead Clinical Supervisor - Night Shift, CDF
DESC —Seattle, WA
- $97,701.60 - $110,540.40 a year
- Full-time
- LMFT
- Spanish
- Addiction Medicine
- Disability insurance
- Health insurance
Quick Apply
PACT Team Lead / Clinical Supervisor - North Sound
Lifeline Connections —Bellingham, WA
- $30.73 - $32.27 an hour
- Full-time
- LMFT
- 3 years
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
RN Supervisor Evening & Night shift
Marcella Post Acute —Hampton, VA
- $35 - $41 an hour
- Full-time
- CPR Certification
- Skilled nursing facility
- RN License
- Dental insurance
- Tuition reimbursement
Quick Apply
13d
Weekend Nursing Supervisor (LPN or RN)
Cedar Healthcare Center —Portsmouth, NH
- $33 - $51 an hour
- Weekends as needed
- Skilled nursing facility
- RN License
- Mid-level
- Paid holidays
- Health insurance
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Enterprise Imaging Informatics Supervisor
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Microsoft Excel
- Computer Science
- Hospital
Dairy Processing Center Supervisor at SUNY Cobleskill Ag & Tech
The Institute for Rural Vitality at SUNY Cobleskill Ag & Tech —Cobleskill, NY
- $51,261 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
BCBA Clinical Supervisor - Alliance, Fort Worth
THRIVE BEHAVIOR CENTERS LLC —Willow Park, TX
- $85,000 - $95,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Continuing education credits
- Paid parental leave
Quick Apply
14d
RN Nursing Supervisor, Weekends
Martinsburg Healthcare Center —Martinsburg, WV
- Weekends as needed
- Nursing
- RN License
- Mid-level
- Disability insurance
- Health insurance
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Nurse Supervisor Cath Lab - $20,000 Sign-on Bonus
HonorHealth —Mesa, AZ
- Full-time
- Nursing
- RN License
- Hospital
- Free parking
- Health insurance
Licensed Clinical Supervisor | CSA Worcester
Gandara Mental Health Center, Inc. —Worcester, MA
- $77,000 - $85,000 a year
- Bilingual
- LMFT
- Management
- Mileage reimbursement
- Paid holidays
Quick Apply
Registered Nurse Supervisor (RN) Overnights - $10K Sign-On
Hospital for Behavioral Medicine —Worcester, MA
- $45 - $55 an hour
- Overnight shift
- CPR Certification
- Nursing
- RN License
- Free parking
- Paid holidays
Quick Apply
Peer Site Supervisor (NYCPS)
Interborough Developmental and Consultation Center —Brooklyn, NY
- $85,000 - $90,000 a year
- Weekends as needed
- Spanish
- Psychiatry
- Addiction Medicine
- Profit sharing
- Health insurance
Quick Apply
Production Supervisor - Medical Device
Hamilton Medical, Inc. —Reno, NV
- $80,000 - $100,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Business
- Disability insurance
- Health insurance
Weekend RN Supervisor *$10,000 Sign on bonus*
White Oak of Rock Hill —Rock Hill, SC
- Part-time
- Nursing
- Skilled nursing facility
- RN License
- Paid holidays
- Disability insurance
Quick Apply
Night RN Supervisor
Bayview Rehabilitation at Scalabrini —North Kingstown, RI
- $38 - $60 an hour
- Full-time
- CPR Certification
- Skilled nursing facility
- RN License
- Dental insurance
- Tuition reimbursement
Quick Apply
7d
Evening Nurse Supervisor
Bayview Rehabilitation at Scalabrini —North Kingstown, RI
- $99,840 - $109,200 a year
- Full-time
- CPR Certification
- RN License
- Nursing home
- Dental insurance
- Tuition reimbursement
Quick Apply
6d
Patient Care Nurse Supervisor, $20k Bonus
Baptist Health South Florida —Miami, FL
- $46.02 - $61.21 an hour
- Full-time
- Nursing
- RN License
- PALS Certification
- Commuter assistance
- Paid parental leave

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Support Center Supervisor jobs near

Support Center Supervisor

Gables Residential Services -
Atlanta, GA

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Job Details

Full-time

Qualifications

Knowledge management
Managing technical support teams
Customer communication
Property management tools
Team supervision
Managing teams in a customer support role
Technical documentation
Enterprise software
Coaching
Staff scheduling
Operations coordination planning
Yardi
Performance Reporting
Team scheduling
Metrics Reporting
Mid-level
IT compliance audits
Incident Escalation
Improving operational efficiency
3 years
Team development
Quality assurance audits
Employee attendance management
Professional development support
Bachelor's degree
Zendesk
Continuous improvement
Task prioritization
Team training
Customer support ticket management

Full Job Description

Be #gablesproud of where you work and become part of our team by applying for your new career with Gables TODAY!

The Support Team Supervisor owns frontline support operations, driving high-quality service delivery, operational efficiency, and consistent end-user experience. This role leads day-to-day support of on-site and corporate associates, develops team members, and ensures strong performance across ticket management, reporting, and process standardization.

Work Location:

The position is based at the Gables Residential Headquarters in Atlanta, GA. Our current hybrid work model requires three days per week in the office and allows two days per week remote, though this may evolve over time. The role includes travel up to 6 times per year for training, internal meetings, and multifamily industry or technology‑related conferences.

Essential Duties and Responsibilities:

Team Leadership & Development

Lead frontline support associates through regular coaching, ticket review, and escalation guidance, while also taking an active, hands‑on role in resolving support tickets - including troubleshooting, documenting findings, and driving issues through to full resolution.
Stay current on system updates, enhancements, and process changes, and ensure the team remains informed and aligned.
Conduct regular team meetings to drive communication, alignment, and development.
Manage scheduling, time-off approvals, and team coverage to ensure consistent support availability.

Support Operations

Oversee daily ticket activity within the support platform, ensuring timely resolution and adherence to SLAs.
Serve as a primary escalation point for frontline support questions and issues.
Manage the IT on-call schedule, including coordination and coverage planning.

Quality Assurance & Performance

Perform quality assurance reviews of frontline tickets and provide actionable feedback.
Monitor service performance and ensure alignment with internal standards and SLAs.
Generate and distribute monthly ticket aging and performance reports to IT leadership.

Reporting & Analytics

Analyze ticket trends and support metrics to identify performance gaps and improvement opportunities.
Deliver clear, data-driven insights on support metrics and team performance.

Process & Documentation

Develop and maintain standardized documentation for support processes to reduce reliance on institutional knowledge.
Ensure documentation is accurate, current, and consistently followed.

Compliance & Audit Support

Support IT audit and compliance activities, including user access reviews and documentation.
Ensure adherence to internal processes, SLAs, and audit requirements.

Additional Responsibilities

Pursue continuous professional development by staying current on technology trends, engaging in self‑directed learning, and maintaining awareness of company policies and procedures.
Perform other duties as needed to support team and organizational priorities.

Knowledge, Skills, and Abilities:

Strong understanding of ticketing systems, escalation processes, and issue lifecycle management.
Ability to translate technical updates into clear business impacts.
Well-developed documentation skills, with the ability to create clear, accurate, and well-structured process and system documentation.
Excellent analytical and problem-solving skills, including the ability to troubleshoot complex application issues.
High attention to detail with strong organizational and follow-through skills.
Strong customer service orientation with the ability to effectively support end users.
Exceptional communication and interpersonal skills, enabling effective collaboration across all levels of the organization.
Experience supporting enterprise applications or property management platforms, including troubleshooting, configuration, reporting, and system enhancements or rollouts.
Adaptability and willingness to learn new technologies and tools.
Demonstrated initiative, self-motivation, and commitment to continuous improvement.
Strong prioritization skills with the ability to assess urgency, impact, and importance.
Collaborative team player who contributes to team goals and continuous improvement efforts.

Education & Experience:

Bachelor’s degree in a related field preferred; equivalent work experience will be considered.
Minimum of 3 years of experience in application support, systems support, or a related role in the multi-family industry.

Additional Preferred Experience

Zendesk – Hands-on experience managing ticketing systems, including ticket workflows, escalations, reporting, and service performance monitoring
Yardi (Voyager, Elevate and related modules) – Working knowledge of property management systems, including operations, accounting, user access, and issue troubleshooting.
SuiteSpot – Familiarity with property operations and maintenance workflows, including unit turns, inspections, and work order management.
VERO – Experience with applicant screening, leasing workflows, and integration with property management systems.
Knock (CRM) – Understanding of leasing, marketing, and prospect management tools within a property management ecosystem.

If you're passionate about exceeding goals and providing exceptional customer service experiences, come join Gables in our mission of Taking Care!

Not ready to apply? Sign up for our job alerts to learn about future openings of interest by clicking the “my account” icon at the top of the page and selecting the job alerts option from the drop down.

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Refine Your Search

Support Center Supervisor jobs

Support Center Supervisor

Dietary Supervisor FT 12:30p-8:30p

Supervisor, Respiratory Care - Nights

Lead Clinical Supervisor - Night Shift, CDF

PACT Team Lead / Clinical Supervisor - North Sound

RN Supervisor Evening & Night shift

Weekend Nursing Supervisor (LPN or RN)

Enterprise Imaging Informatics Supervisor

Dairy Processing Center Supervisor at SUNY Cobleskill Ag & Tech

BCBA Clinical Supervisor - Alliance, Fort Worth

RN Nursing Supervisor, Weekends

Nurse Supervisor Cath Lab - $20,000 Sign-on Bonus

Licensed Clinical Supervisor | CSA Worcester

Registered Nurse Supervisor (RN) Overnights - $10K Sign-On

Peer Site Supervisor (NYCPS)

Production Supervisor - Medical Device

Weekend RN Supervisor $10,000 Sign on bonus

Night RN Supervisor

Evening Nurse Supervisor

Patient Care Nurse Supervisor, $20k Bonus

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