Top 363199 Support Supervisor Jobs

Manager, IT Delivery
Unum Group —Columbia, SC
- $89,400 - $183,500 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Health insurance
ITSM Manager
Starr Companies —New York, NY
- $160,000 - $185,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
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Senior Manager- Enterprise Applications
Charlie's Produce —Seattle, WA
- $150,000 - $165,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
- Free parking
- Profit sharing
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8d
IT Manager
Concordia Group —Carol Stream, IL
- Up to $125,000 a year
- 5 years
- System design
- Windows
- Health insurance
- Dental insurance
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Senior Project Manager - Direct investment Unit exp, integration and investment data- Remote
Yoh, A Day & Zimmermann Company —Boston, MA
- $63 - $90 an hour
- Contract
- Remote
- Mentoring
- Fair chance
- Senior level
- Health savings account
- Disability insurance
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IT Support Manager - External Operations & Systems
Concert Golf Partners —Remote
- $90,000 - $120,000 a year
- Full-time
- Remote
- ERP systems
- Travel
- Senior level
- Travel reimbursement
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IT Support Manager - Internal Operations
Concert Golf Partners —Remote
- $90,000 - $120,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Organizational skills
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Project manager
Brilliance Cyber Systems INC —Remote
- $60 - $65 an hour
- Remote
- Computer Science
- 8 years
- Bachelor's degree
Quick Apply
Project Coordinator Supervisor, 3rd Shift (Remote)
Connection —Remote
- $67,000 - $85,520 a year
- Overnight shift
- Remote
- Mid-level
- US work authorization
- Communication skills
- Health insurance
- Dental insurance
Information Security Project Manager
Advanced Image Inc. —Remote
- $93,956.20 - $140,000.00 a year
- Full-time
- Remote
- 5 years
- Bachelor of Science
- Mid-level
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10d
Technical Project Manager
Yoh, A Day & Zimmermann Company —Plano, TX
- $42 - $60 an hour
- Contract
- Hybrid work
- Azure
- 3 years
- SQL
- Health savings account
- Disability insurance
Quick Apply
IT Manager
Ledgent Technology —Lakewood, CO
- $160,000 - $180,000 a year
- Full-time
- Computer science
- Computer Science
- ERP systems
Quick Apply
8d
IT Manager
GVO Partners —Charlotte, NC
- $100,000 - $150,000 a year
- Full-time
- Computer science
- Computer Science
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
IT Manager
Robert Half —Farmington Hills, MI
- $85,000 - $105,000 a year
- 7 years
- Computer Science
- Bachelor's degree
- Disability insurance
- Dental insurance
Quick Apply
IT Enterprise Portfolio & Value Manager
System One —Vienna, VA
- $70 - $80 an hour
- Contract
- Computer science
- Computer Science
- Finance
- Health insurance
- Dental insurance
Quick Apply
Help Desk Manager
Evanhoe and Associates —Remote
- $75,000 - $105,000 a year
- Full-time
- Remote
- 6 years
- High school diploma or GED
- Supervising experience
- Commuter assistance
- Health savings account
IT Manager
Bisnow —New York, NY
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Azure
- HIPAA
- Profit sharing
- Health savings account
Quick Apply
IT Project Manager (MSP)
FusionTek —Washington, DC
- $90,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Help Desk Lead/Manager
PingWind —Remote
- Full-time
- Remote
- Computer science
- 7 years
- Computer Science
- AD&D insurance
- Paid holidays
Quick Apply
Supervisor, IT Service Delivery
Integer Holdings Corporation —Plano, TX
- $86,250 - $126,500 a year
- Full-time
- 7 years
- Research
- Windows
- Disability insurance
- Health insurance
Quick Apply

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Manager, IT Delivery

Unum Group -
Columbia, SC

Apply Now

Job Details

Full-time
$89,400 - $183,500 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Performance reviews
Regression testing implementation
Feature prioritization
Computer science
Software engineering
Team member evaluation
Computer Science
Continuous Delivery (CD) implementation
Automation
5 years
Efficiency improvement
Coaching
Talent management
Agile scheduling
Managing IT teams
Change management
Team development
Collaboration with product development teams
Professional development support
Bachelor's degree
Technology management experience
Team training
Industry trends
Product backlog management
Mentoring
Leading team collaboration initiatives
Meeting facilitation
Agile software development
Talent career development
Lean management

Full Job Description

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

General Summary:

Unum is looking for an experienced IT Delivery Manager to lead a mid-size team of IT professionals in agile, infrastructure, or operations environments. In this leadership role, you will ensure the successful delivery of software, solutions, and services while driving team effectiveness and performance. You’ll mentor and develop team members, foster professional growth, and implement strategies to elevate results. Partnering with product owners, IT leadership, and other stakeholders, you’ll maintain a steady flow of high-value solutions that meet business needs.
The role is responsible for achieving the software/solutions/services delivery commitments of the team. They work to maximize the effectiveness of the team and takes actions to increase performance of the team. They develop, mentor and coach team members while promoting and facilitating their professional development and ensures plans are in place to elevate the performance of the team. They work with product owners or other relevant partners and IT leadership to ensure that there is a steady flow of valuable solutions coming from the team.

Job Specifications:

Bachelor's degree in computer science preferred, or relevant technical experience
Has 5+ year's experience in an IT field, or equivalent relevant work experience
Prior Management experience preferred
Software development or technology background with strong knowledge of relevant technical disciplines and SDLC.
Demonstrates understanding of Agile/Lean leadership principles; proficient in agile team development as well as awareness of team training opportunities
Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful
Able to effectively coach and mentor, and identify and address skills needs and gaps
Proficient in methods and techniques for running effective meetings and for understanding and influencing the roles played by participants
Displays good interpersonal skills at all levels of contact in a wide variety of situations, demonstrating the ability to listen and influence, and to relate to customers in their own language
Demonstrates the ability to champion change and support teams through change
Demonstrates the ability to think critically, challenge conventional thinking, and generate and apply unique business insight to create a competitive advantage for the organization.

Principal Duties and Responsibilities

Is responsible for, oversees and evaluates the overall delivery of the team and acts to address issues when necessary.
Ensures the team has a well-defined backlog of valuable work.
For Agile teams, helps the product owner and team members to prioritize initiatives and sprint releases.
Removes obstacles and roadblocks that impact the performance of the team.
For Agile teams, works with business partners and team to translate the business strategy or roadmap into backlog items.
For Agile teams, ensures that the team(s) apply the best software engineering practices including, but not limited to: test driven development, peer reviews, continuous integration and deployment practices, unit and regression test automation, comprehensive approach to addressing NFR, adherence to standards, comprehensive ‘definition of done,’ team retrospectives, etc.
Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder; promotes same within team.
Uses metrics and tools to understand team performance and efficiency; takes actions to improve the efficiency of the team.
Works with their manager to ensure strong and diverse talent is in place to meet business needs and goals.
Mentors, coaches, and inspires team members to higher levels of performance. Ensures development plans are focused on enhancing skills and expertise needed within the team. This includes 1-on-1 situational coaching towards results, experimentation and learning.
Identifies and addresses skills gaps in the team that may impact its ability to meet business needs.
Identifies and promotes pairing/cross training opportunities to enrich the expertise of the team and limit constraints or deficits of specific skills across the organization.
Develops a self-organizing team (cross-functioning, partners with the business, collaborative, works quickly and unencumbered, be empowered and autonomous, be able to focus on self-improvement) and supports the management activities that make self-organization successful.
Conducts regular reviews of each team member’s plan and ensures the team member is progressing and addressing skill development needs.
Works with colleagues to review the operation and effectiveness of resourcing programs within the organization and contributes ideas for changes and improvements as appropriate.
May serve in a Scrum or Kanban Master role.
Maintains up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.
Reinforces agile values by focusing on the highest business value items

#LI-TO1

#LI-MULTI

~IN4

Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$89,400.00-$183,500.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum

Apply Now

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