Top 2539 System Administrator/help Desk Jobs

Help Desk/Systems Administrator
Oneida Network Infrastructure —Wright-Patterson AFB, OH
- $70,000 - $80,000 a year
- Full-time
- Windows
- Military encouraged
- Senior level
- Paid holidays
- Health insurance
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System Administrator
Concept Plus —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
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IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
IT Systems & Cloud Administrator
Rigel Pharmaceuticals, Inc. —Remote
- $100,000 - $135,000 a year
- Full-time
- Computer science
- Mid-level
- 3 years
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Help Desk - System Administrator
Enterprise Technical Assist Servs —Lexington, KY
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
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13d
Network Administrator I (Remote)
Connoisseur Media —Remote
- $45,000 - $55,000 a year
- On call
- Remote
- Google Workspace
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
Networking/Help Desk
K.A.H & Associates —South Barrington, IL
- Email
- Mid-level
- 3 years
Cloud Service Administrator I (Night Shift)
CloudWave —Remote
- $55,000 - $60,000 a year
- Weekends as needed
- 1 year
- Entry level
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IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Jr. Systems Administrator
Paragone Solutions, Inc. —Remote
- Part-time
- Military
- Analysis skills
- US work authorization
Quick Apply
Network Engineer
Syntiro Networks, Inc —Remote
- $30 - $60 an hour
- Full-time
- Remote
- Heavy lifting
- Mid-level
- Analysis skills
- Flexible schedule
Quick Apply
13d
Windows Server System Administrator
Fuse Engineering LLC —Fort Meade, MD
- Mid-level
Help Desk Support Engineer
SOSi —Florida
- $41,852 - $77,723 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
Quick Apply
Service Desk or Helpdesk
HCL America Inc —Cary, NC
- Full-time
- Google Workspace
- Computer Science
- Bachelor of Science
Quick Apply
Help Desk Support Engineer - SOUTHCOM EDA
Celestar Corporation —Remote
- Full-time
- Computer Science
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Construction Technology Administrator (100% Remote)
State Manufactured Homes, Inc. —Remote
- $82,158.16 - $91,857.13 a year
- Part-time
- Remote
- Mid-level
- 3 years
- Internship
- Health savings account
- Health insurance
Quick Apply
Customer Service Administrator
Software Technology Inc —Remote
- Remote
- 5 years
- Mid-level
- Analysis skills
Quick Apply
IT Help Desk Support / System Administrator
Grit PPO —Croton-on-Hudson, NY
- $18 an hour
- Full-time
- Computer Science
- Office
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
IT Technician / Network Administrator / Help Desk Technician
Logical Pros —Brentwood, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply

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Help Desk/Systems Administrator

Oneida Network Infrastructure
Wright-Patterson AFB, OH

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Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Mobile device support
Windows
Desktop (troubleshooting support)
Customer support ticket management
Desktop administration
Hardware diagnostics
Ticketing system technical support

Full Job Description

Help Desk / System Administrator - Wright-Patterson AFB (Long-Term Contract)

Company: Oneida Network Infrastructure (ONI)
Location: Wright-Patterson Air Force Base, OH (On-site)
Position Type: Long-term Contract

Position Overview

Oneida Network Infrastructure (ONI) is seeking an experienced Help Desk / System Administrator to provide Tier 1 technical support and system administration services at Wright-Patterson Air Force Base. The selected candidate will support AFRL users by resolving technical issues, maintaining system functionality, and delivering exceptional customer service through an approved ticketing system.

Key Responsibilities

Efficiently address and resolve user technical issues using the approved ticketing system (currently Salesforce Service Cloud).
Respond to user inquiries, troubleshoot hardware and software issues, and provide guidance on system usage and best practices.
Support software and hardware issues, including workstation imaging, peripherals, and mobile devices.
Track, manage, and resolve help desk tickets in accordance with assignment rules and escalation policies.
Ensure timely issue resolution according to performance thresholds while maintaining high customer satisfaction.
Optimize help desk resources and provide subject matter expertise and best practices to users.
Team handles an expected workload of approximately 450-800 help desk tickets per month across all support categories.

Required Qualifications

5+ years of relevant IT support or system administration experience (Help Desk, Desktop Support, or Systems Administration).
DoD 8140/8570 IAT Level II certification (451 System Administrator) or equivalent compliant certification.
Familiarity with ticketing systems (Salesforce Service Cloud or similar ITSM platforms).
Strong troubleshooting skills across Windows environments, hardware, imaging, and mobile devices.
Excellent customer service, communication, and documentation skills.
Ability to work on-site in a secure government environment.

Preferred Qualifications

Prior experience supporting Department of Defense or federal government environments.
Knowledge of AFRL or Air Force IT environments and security policies.
Experience with endpoint imaging tools and mobile device management (MDM).

Security Requirements

Must possess a U.S. Government security clearance.
U.S. Citizenship is required in accordance with government contract requirements.

Compliance & Equal Opportunity Statement

Oneida Network Infrastructure (ONI) is an Equal Opportunity Employer . Qualified candidates will be considered without regard to legally protected characteristics.

Qualified applicants with disabilities and protected veterans are encouraged to apply. Reasonable accommodations will be provided to individuals with disabilities upon request.

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Help Desk / System Administrator - Wright-Patterson AFB (Long-Term Contract)

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