Top 6814 System Support Administrator Jobs

IT Support Administrator
Würk —Remote
- $85,000 - $105,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Disability insurance
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System Administrator
Concept Plus —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
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Microsoft Cloud Administrator
Data Airflow, LLC —Boise, ID
- Full-time
- Office
- US work authorization
- SharePoint
- Health savings account
- Dental insurance
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IT System Administrator II - Knoxville Office
Edfinancial Holdings LLC —Knoxville, TN
- Mid-level
- Office
- SharePoint
Quick Apply
11d
SolidWorks PDM Administrator
The Lee Company —Westbrook, CT
- $50,000 - $61,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
5d
Mandarin Speaking IT Administrator
Confidential —Troy, MI
- Up to $70,000 a year
- Overtime
- Background check
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Sales Data Administrator
GC America Inc. —Alsip, IL
- $85,000 - $100,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
IT SYSTEM & NETWORK ADMINISTRATOR
COLUSA CASINO RESORT —Colusa, CA
- $36 an hour
- Extended hours
- Research
- Mid-level
- Ability to lift 50 pounds
Bilingual (Chinese/English) IT Infrastructure Specialist
LAIENPARTS TECHNOLOGY INC. —Phoenix, AZ
- Full-time
- Construction site
- English
- Mid-level
Quick Apply
Information Systems Technologist Sr. II (LTP)
Consolidated Networks Corporation (CNC) —Fort Irwin, CA
- $90,000 - $100,000 a year
- Full-time
- 5 years
- Windows
- SQL
- Profit sharing
- Paid holidays
Quick Apply
3d
Engineering - CAD-PLM Administrator
Hoerbiger —Waukegan, IL
- $66,000 - $99,000 a year
- Full-time
- Hybrid work
- ERP systems
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Network Administrator - Jacksonville, IL
Quality Network Solutions —Jacksonville, IL
- From $50,000 a year
- Full-time
- Mid-level
- Windows
- Scripting
- Health savings account
- Health insurance
Quick Apply
Telecom Administrator & IT Support Specialist
National Employee Benefits Administrators, Inc. (NEBA) —Pembroke Pines, FL
- Full-time
- Spanish
- System design
- English
- Health insurance
- Dental insurance
Quick Apply
5d
Salesforce Administrator
Foster & Adoptive Care Coalition —St. Louis, MO
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Network Administrator
St. Vincent Depaul Society of Lane County —Eugene, OR
- $51,840 a year
- Full-time
- Background check
- Software troubleshooting
- System design
- Health insurance
- Dental insurance
Quick Apply
Systems Administrator
The National Lime and Stone Company —Findlay, OH
- 8 hour shift
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
IT Systems Support Specialist
Inpria Corporation —Corvallis, OR
- Overtime
- Background check
- Computer Science
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
Systems Administrator
UNIVERSAL TRAFFIC SERVICE —Grand Rapids, MI
- $85,000 - $105,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
11d
Systems Administrator
Crounse Corporation —Paducah, KY
- $65,000 - $80,000 a year
- Full-time
- Background check
- Writing skills
- System design
- Health insurance
- Dental insurance
Quick Apply
NetSuite Administrator
Straight Down Enterprises —San Luis Obispo, CA
- $90,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Background check
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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IT Support Administrator

Würk -
Remote

Quick Apply

Job Details

Full-time
$85,000 - $105,000 a year

Benefits

Internet reimbursement
Stock options
Paid parental leave
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Sabbatical
Professional development assistance
Life insurance
Referral program

Qualifications

Performance dashboard reports
Endpoint Security
Cloud identity and access management (IAM)
IT user and group management
Data validation techniques
Packing
Tooling
Software deployment
Enterprise software
Dashboard creation
AI tools proficiency
Moving
Configuration management
Operating system updates
Microsoft Exchange
Microsoft System Center
Reporting and dashboarding tools
Information security compliance
Managing clients in a customer support role
Salesforce Cloud
Patch management
Email configuration (technical support)
Cloud service support
Video conferencing software
Productivity software support
Desktop (troubleshooting support)
Remote access software
Azure AD
Data access controls implementation
Smartsheet

Full Job Description

We are seeking applicants who are looking for the opportunity to plant roots and grow with a purpose-driven organization. Würk provides an all-in-one workforce management solution to employers in highly regulated industries including but not limited to, cannabis, hemp, alcohol, casino, healthcare and construction. We've created a dynamic system to manage payroll, HR, timekeeping, and tax compliance, streamlining operations and minimizing regulatory risk. Our responsibility is to protect our clients so they can focus on their business. If you are passionate about using your skills and talents to do good, we here at Würk want to meet you!

The IT Support Administrator is passionate about customer service, technology, and streamlined processes. You'll help employees stay productive by overseeing a third-party IT support team that handles Tier 1, Tier 2, and Tier 3 tickets, while you manage escalated and high-impact issues, drive root-cause resolution, and ensure consistently excellent service. You'll also enable safe, responsible adoption of approved AI tools across the organization (e.g., Microsoft 365 Copilot and approved AI assistants). It's critical that you can support the following criteria:

Responsibilities

Support and administer core enterprise environments and services, including Microsoft 365, Entra ID (Azure AD), Microsoft Defender, and endpoint services; administer and configure Salesforce (user/license management, roles and profiles, permission sets, sharing rules, page layouts, flows, reports/dashboards); maintain administrative working knowledge of Smartsheet, Box, and other hosted services
Own the relationship and day-to-day operations with a third-party IT support provider delivering Tier 1–3 coverage; set expectations, coordinate priorities, and ensure consistent user experience
Manage escalations from the support provider: triage high-impact issues, provide technical direction, coordinate cross-functional resolution (IT/Security/Vendors), and communicate status to stakeholders
Monitor and report on support performance (SLA attainment, backlog, aging, CSAT), lead weekly/monthly service reviews, and drive continuous improvement and root-cause reduction
Enable and support approved AI tools for employees (e.g., Microsoft 365 Copilot): onboarding, troubleshooting, license/entitlement coordination, and end-user guidance
Partner with Security/Compliance to apply responsible AI practices: access controls, data protection, approved-use guidance, and basic prompt-safety standards for internal support content
Create and maintain AI enablement documentation (quick-starts, FAQs, troubleshooting guides) and deliver short trainings/office hours to improve adoption and reduce repeat tickets
Resolve escalated incidents related to employee hardware, enterprise software, access and authentication, network and VPN issues, and virtual meeting solutions; identify trends and partner with the support provider to prevent recurrence
Support a suite of Microsoft Office 365 E5 applications on both Windows and Mac operating systems
Configure MS System Center Config Manager for operating system deployment and software distribution
Administer, image, and troubleshoot Windows and Mac endpoints using Intune and Endpoint Manager
Accurately maintain asset inventory and adhere to asset management policies and procedures
Ensure escalations are thoroughly documented in the case management system and IT knowledgebase; translate solutions into runbooks/KB articles for the support provider to improve first-time resolution
Oversee the support intake channels (case management system, email, chat) with the third-party team; ensure proper triage, routing, and timely escalation for users with varying levels of proficiency
Analyze Salesforce usage, data quality, and process gaps; partner with business stakeholders to gather requirements, recommend configuration changes, and deliver enhancements (custom objects/fields, validation rules, flows, reports/dashboards) that improve adoption and operational efficiency
Provide outstanding customer service via remote support channels and tools (e.g., Teams screen share/remote assistance), partnering with the third-party provider for any required hands-on support

Required Skill Sets & Experience

Bachelor's degree from an accredited institution in a relevant discipline (information systems, computer science, engineering, etc.) or equivalent work experience (4-Years)
Accreditations in any of the following: A+ (CompTIA), ACMT (Apple), HDI-CSR (HDI), ITIL Foundation (ITIL), Microsoft 365 Certified: Enterprise, Administrator Expert
Minimum 2+ years in a customer-facing IT support or systems administration role
You have outstanding written and verbal communication skills, and you use those skills to translate very technical issues so that non-technical clients can easily understand them.
Hands-on Salesforce administration and configuration experience (user/license management, security model, page layouts, flows, validation rules, reports and dashboards) and the analytical skills to translate business requirements into Salesforce solutions; Salesforce Administrator certification preferred
Demonstrated aptitude and a solid administrative understanding of Smartsheet, Windows OS, macOS, MS365, Microsoft Azure AD, Exchange, Endpoint Manager, and Teams
Familiarity with enterprise AI enablement concepts such as Microsoft 365 Copilot readiness (identity, licensing, data permissions), user support patterns, and responsible-use guidance
Working knowledge of security and compliance controls relevant to AI and productivity tooling (e.g., conditional access, MFA, DLP concepts, sensitivity labels, Defender signals) and how they impact end-user experiences
Configuration of MS System Center Config Manager to deploy operating systems, distribute software, and apply patches
Superior analytical, planning, organizational, and problem-solving skills
Supporting and maintaining audio/video and collaboration experiences for distributed teams (e.g., Teams meetings, headsets, webcams), primarily through remote diagnostics and coordination with vendors as needed
Ability to occasionally lift and move shipped IT equipment (up to 50 lbs) in a home-office setting and coordinate packing/shipping/returns (may involve squatting, bending, or kneeling)

What's in it for you?

Competitive medical, dental, and vision plans
100% employer-paid basic life insurance, short term disability, and employee assistance programs
401(k) traditional and Roth plans with Employer Match
Generous PTO, bonus, and stock options
$400 office equipment reimbursement
$300/year fitness reimbursement
Internet reimbursement
Paid professional development & tuition reimbursement
Generous referral bonuses
Paid parental leave
Remote-friendly work environment
Paid sabbatical leave program

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

At this time, Wurk cannot provide work visa sponsorship. Candidates must have legal authorization to work and be based in the United States to be considered for this role.

The base annual salary range for this position is $85,000 to $105,000, and will be based on the candidate's experience, education, and geographic location.

#LI-Remote

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