Top 6924 System Support Analyst Jobs

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Support Analyst
TempWorks Software —Bloomington, MN
- $40,000 - $55,000 a year
- On call
- Research
- Office
- SQL
- Health savings account
- AD&D insurance
Integration Support Analyst
Barrett Distribution Centers —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Basic math
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14d
Technical Support Analyst
Simbe Robotics —Remote
- $72,000 - $83,000 a year
- Full-time
- Remote
- Mid-level
- SQL
- Analysis skills
Senior Technical Support Analyst
Journal Technologies —Remote
- $72,000 - $90,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- JavaScript
- Paid holidays
- Health insurance
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Technical Analyst, Pharmacy Support-Remote [Sa-Tu 10a-8:30p CST]
ScriptPro LLC —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
Technical Service Desk Analyst - PT (Remote)
Unity —Las Cruces, NM
- Part-time
- Remote
- Communication skills
- Entry level
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IT Support Analyst (West Coast)
Magna Legal Services —Remote
- $60,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- SQL
- Health insurance
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EHR System Analyst
Integrated Services for Behavioral Health —New Lexington, OH
- $28.91 - $37.37 an hour
- Full-time
- Hybrid work
- Computer science
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
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NextGen System Analyst
Integrated Services for Behavioral Health —Columbus, OH
- $54,000.00 - $77,720.36 a year
- Full-time
- Hybrid work
- Computer science
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
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System Support Analyst
Helix Energy —Houston, TX
- Call employer
- Travel
- Organizational skills
- Entry level
Technical Analyst, Pharmacy Support-Remote [M-F 6a-2:30p CST]
ScriptPro LLC —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
Support Analyst
All Lines Technology Inc —Pittsburgh, PA
- Computer literacy
- Organizational skills
- Leadership
Quick Apply
7d
IT Support Analyst/Helpdesk
IMRI Technology & Engineering Solutions —Los Angeles, CA
- $46 - $50 an hour
- Contract
- Microsoft Outlook
- Research
- Mid-level
- Disability insurance
- 401(k) matching
Quick Apply
System Analyst
Eagleforce Associates —Herndon, VA
- Computer Science
- Research
- Mid-level
Application Support Analyst
Star Source Consulting —Norwood, OH
- On call
- Computer science
- Computer Science
- SQL
- Paid holidays
- 401(k)
Quick Apply
User Support Analyst
Sidley Austin LLP —New York, NY
- $80,000 - $102,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
Customer Support Analyst - Gujarati
Mews —Remote
- $64,500 - $66,000 a year
- Remote
- English
- Mid-level
- 1 year
- Paid parental leave
- Paid holidays
Help Desk Analyst - Trenton, NJ(Remote)
Software Technology Inc —Trenton, NJ
- Remote
- Microsoft Word
- Windows
- Communication skills
Quick Apply

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Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

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Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

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Refine Your Search

System Support Analyst jobs

Application Support Analyst I (Remote Position)

Support Analyst

Integration Support Analyst

Technical Support Analyst

Senior Technical Support Analyst

Technical Analyst, Pharmacy Support-Remote [Sa-Tu 10a-8:30p CST]

Technical Service Desk Analyst - PT (Remote)

IT Support Analyst (West Coast)

EHR System Analyst

NextGen System Analyst

System Support Analyst

Technical Analyst, Pharmacy Support-Remote [M-F 6a-2:30p CST]

Remote Service Desk Analyst or IT Technical Support Analyst

Support Analyst

IT Support Analyst/Helpdesk

System Analyst

Application Support Analyst

User Support Analyst

Customer Support Analyst - Gujarati

Help Desk Analyst - Trenton, NJ(Remote)

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