Top 7416 System Support Analyst Jobs

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Jr. System Analyst
Planned Systems International, Inc. —Remote
- Full-time
- Remote
- Background check
- Microsoft Outlook
- Engineering
- AD&D insurance
- Disability insurance
System Support Analyst
Helix Energy —Houston, TX
- Call employer
- Travel
- Organizational skills
- Entry level
IT Support Analyst II
Radiology Partners Inc —Remote
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
9d
System Analyst
SHIRO Technologies Inc —Addison, TX
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
Quick Apply
Senior Technical Support Analyst
Journal Technologies —Remote
- $72,000 - $90,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- JavaScript
- Paid holidays
- Health insurance
Quick Apply
Customer Support Analyst, Tier 1
Agfa —Remote
- Remote
- Computer Science
- Mid-level
- Windows
EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
Quick Apply
Integration Support Analyst
Barrett Distribution Centers —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
System Analyst
Planned Systems International, Inc. —Remote
- Full-time
- Remote
- Background check
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Desktop Support Analyst (Work from Home)
Qureos Inc —San Diego, CA
- Remote
- Computer science
- Microsoft Outlook
- Computer Science
- Paid training
- Paid holidays
12d
Customer Support Analyst (Remote)
Govcio LLC —Remote
- $110,000 - $130,000 a year
- Full-time
- Remote
- 8 years
- Analysis skills
- Military encouraged
User Support Analyst
Core BTS, INC. —New York, NY
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Junior Service Support Analyst
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Windows
- In-person
- Entry level
Quick Apply
Production Support Analyst – ACH Payments
Finzly —Remote
- Night shift
- Remote
- 7 years
- SQL
- Analysis skills
Digital Tech Support Analyst
Caterpillar —Chicago, IL
- $99,840 - $133,810 a year
- Full-time
- Computer Science
- Pass drug screening
- Research
- Health savings account
- Paid holidays
Application & Database Support Analyst
Dexter —Elkhart, IN
- Full-time
- Remote
- Mid-level
- Analysis skills
- 2 years
Quick Apply
Business System Analyst
The AES Group —Salem, OR
- Part-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Technical Service Desk Analyst - PT (Remote)
Unity —Las Cruces, NM
- Part-time
- Remote
- Communication skills
- Entry level
Quick Apply
System Support Analyst
TRISTAR RISK MANAGEMENT —Long Beach, CA
- $25 - $30 an hour
- Full-time
- Hybrid work
- Basic math
- Mid-level
- Office
Quick Apply

I want to receive the latest job alert for System Support Analyst

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

System Support Analyst jobs near

Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

Quick Apply

Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

System Support Analyst jobs

Application Support Analyst I (Remote Position)

Jr. System Analyst

System Support Analyst

IT Support Analyst II

System Analyst

Senior Technical Support Analyst

Customer Support Analyst, Tier 1

EHR Helpdesk Analyst- REMOTE

Integration Support Analyst

System Analyst

Desktop Support Analyst (Work from Home)

Customer Support Analyst (Remote)

User Support Analyst

Junior Service Support Analyst

Production Support Analyst – ACH Payments

Digital Tech Support Analyst

Application & Database Support Analyst

Business System Analyst

Technical Service Desk Analyst - PT (Remote)

System Support Analyst

I want to receive the latest job alert for System Support Analyst

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected