Top 6843 System Support Analyst Jobs

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Integration Support Analyst
Barrett Distribution Centers —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Basic math
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Support Analyst
TempWorks Software —Bloomington, MN
- $40,000 - $55,000 a year
- On call
- Research
- Office
- SQL
- Health savings account
- AD&D insurance
Business System Analyst
NN Tech, LLC —Richmond, VA
- Full-time
- Microsoft Excel
- Conflict management
- Mentoring
Quick Apply
Senior Technical Support Analyst
Journal Technologies —Remote
- $72,000 - $90,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- JavaScript
- Paid holidays
- Health insurance
Quick Apply
IT Support Analyst (West Coast)
Magna Legal Services —Remote
- $60,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- SQL
- Health insurance
Quick Apply
Technical Support Analyst (Su-Th 9:00a-5:30p)
ScriptPro LLC —Remote
- $24 an hour
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Customer Support Analyst - Gujarati
Mews —Remote
- $64,500 - $66,000 a year
- Remote
- English
- Mid-level
- 1 year
- Paid parental leave
- Paid holidays
Technical Service Desk Analyst - PT (Remote)
Unity —Las Cruces, NM
- Part-time
- Remote
- Communication skills
- Entry level
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IS Support Analyst I
Shriners Hospitals for Children —Sacramento, CA
- $38.58 - $74.75 an hour
- Full-time
- 18 years or older
- Computer science
- Computer Science
Quick Apply
9d
IT Application Support Analyst I
NORTHWEST ENERGY EFFICIENCY ALLIANCE INC —Portland, OR
- $70,000 - $80,000 a year
- Extended hours
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Health savings account
- Health insurance
Quick Apply
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
NextGen System Analyst
Integrated Services for Behavioral Health —Columbus, OH
- $54,000.00 - $77,720.36 a year
- Full-time
- Hybrid work
- Computer science
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Technical Support Analyst
Pillsbury Winthrop Shaw Pittman LLP —Los Angeles, CA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Windows
- Ability to lift 50 pounds
IT Support Analyst
D-Patrick —Evansville, IN
- Monday to Friday
- Mid-level
- Driver's License
- In-person
- Health savings account
- Health insurance
Quick Apply
Sr. Financial Systems Analyst
Depot Connect International —Channelview, TX
- $100,000 - $110,000 a year
- Full-time
- Hybrid work
- 3 years
- US work authorization
- Senior level
- Health savings account
- Paid holidays
Quick Apply
Business Systems Analyst - Core
Capital Credit Union —De Pere, WI
- Hybrid work
- Mid-level
- Office
- Analysis skills
Quick Apply
Business Analyst
Alps Alpine North America Inc —McAllen, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
- AD&D insurance
- Paid holidays
Quick Apply
4d
Operations Analyst I (ERP)
Santa Rosa County School District —Milton, FL
- $44,638.67 - $80,739.18 a year
- Full-time
- Background check
- Management
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
SAP Business Integrations Support Analyst
Kwik Trip —La Crosse, WI
- $30.13 - $45.20 an hour
- Full-time
- 18 years or older
- Mid-level
- Analysis skills
- Health insurance
- 401(k)
Quick Apply

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Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

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Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

System Support Analyst jobs

Application Support Analyst I (Remote Position)

Integration Support Analyst

Support Analyst

Business System Analyst

Senior Technical Support Analyst

IT Support Analyst (West Coast)

Technical Support Analyst (Su-Th 9:00a-5:30p)

Customer Support Analyst - Gujarati

Technical Service Desk Analyst - PT (Remote)

IS Support Analyst I

IT Application Support Analyst I

Remote Service Desk Analyst or IT Technical Support Analyst

NextGen System Analyst

Technical Support Analyst

IT Support Analyst

Sr. Financial Systems Analyst

Business Systems Analyst - Core

Business Analyst

Operations Analyst I (ERP)

SAP Business Integrations Support Analyst

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