Top 59680 Systems Advocate Jobs

Member Advocate Supervisor
PBA —Remote
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Supervising experience
- Team management
- AD&D insurance
- Health insurance
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Customer Success Advocate
ClearStar —Remote
- $35,000 - $38,000 a year
- Full-time
- Remote
- Background check
- Continuous improvement
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
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Member Care Advocate (MCA) - August 2026 Cohort
Included Health —Remote
- Monday to Friday
- Google Workspace
- Urgent Care
- HIPAA
- Paid training
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Patient Service Representative - Patient Experience
Midi Health —Remote
- $60,000 a year
- Remote
- Spanish
- Google Workspace
- Writing skills
- Dental insurance
- Paid time off
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Healthcare Member Advocate
Senture —Remote
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid time off
RN - Emergency Services - FT
The Guthrie Clinic —Binghamton, NY
- $40.00 - $54.12 an hour
- 12 hour shift
- Acute care
- Nursing
- RN License
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Production Manager - Fly Systems Technician
Alaska Center for the Performing Arts, Inc. —Anchorage, AK
- From $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Equipment Mechanic - Field
Altec Industries, Inc. —Scarborough, ME
- $36 - $42 an hour
- Overtime
- Addiction Medicine
- High school
- Mechanic experience
- Paid holidays
- Health insurance
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Semiconductor / Chemical Safety Engineer / Specialist
Microcircuit Emulation Center at SRI International —Princeton, NJ
- $79,533 - $105,381 a year
- Full-time
- Mid-level
- In-person
- 2 years
- Health savings account
- Relocation assistance
Quick Apply
Physical Therapist PT
CADES —Swarthmore, PA
- School experience
- Clean driving record
- Microsoft Excel
Quick Apply
FT Medical Case Manager (West Hawaii Office)
Kumukahi Health + Wellness —Kailua-Kona, HI
- $21 - $23 an hour
- Email
- Nursing
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse (RN)
Center for Human Services —Sedalia, MO
- $29.87 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
RN - Acute Care Neuroscience
Kettering Health —Kettering, OH
- 12 hour shift
- Acute care
- Nursing
- RN License
Installation Project Manager
Xirgo Technologies —Rolling Meadows, IL
- $85,000 - $95,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
Reporter/Copy Editor
United Federation of Teachers —New York, NY
- $80,000 - $90,000 a year
- Full-time
- 5 years
- Research
- Children
- Paid parental leave
- Health insurance
Quick Apply
Registered Nurse Acute Care II Nights
Phoebe Putney Health System, Inc. —Albany, GA
- Full-time
- Acute care
- Nursing
- Patient monitoring
- Wellness program
- Health savings account
Production Manager - Audio Systems Technician
Alaska Center for the Performing Arts, Inc. —Anchorage, AK
- $67,893.22 - $81,763.88 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
HCBS Qualified Mental Health Professional
SUN BEHAVIORAL HEALTH GROUP —Virginia Beach, VA
- $24 - $28 an hour
- Weekends as needed
- Bilingual
- Ability to walk for extended periods
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Social Worker (LISW) $5500 SIGN ON BONUS
Mason General Hospital —Shelton, WA
- $39.48 - $56.40 an hour
- 8 hour shift
- Writing skills
- Licensed Clinical Social Worker
- English
- Loan repayment program
- Disability insurance
Quick Apply
Sales Operations Specialist
TargetPath, LLC —Wilsonville, OR
- Full-time
- Background check
- Inventory management
- 5 years
- Health savings account
- Paid holidays
Quick Apply

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Member Advocate Supervisor

PBA -
Remote

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Job Details

Full-time
$60,000 - $70,000 a year

Benefits

AD&D insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Retirement plan

Qualifications

Team supervision
Managing teams in a customer support role
Phone communication
Process improvement
Employee relationship building
Supervising experience
Team management
Attention to detail
Customer engagement
Medical billing
Leading team collaboration initiatives
Typing
Productivity software
Client interaction via phone calls

Full Job Description

Professional Benefit Administrators leads with one guiding principle, provide exceptional benefit administration for self-funded health plans. Brokers who choose to partner with PBA will benefit from an ally who values cost containment, flexibility, responsiveness, member advocacy, transparency, and results. PBA collectively aligns through the organization’s core values of:

Work together and respect each other,
Be dedicated to the customer,
Be accountable and do what you say,
Take initiative, be willing to learn and strive for continuous improvement
Generate positive energy.

The Member Advocate Supervisor is responsible for leading and developing a team in our member advocacy department. This position requires strong communication skills, problem solving, and overall client satisfaction. This individual reports to the Member Advocacy Manager. Please see below for a more in-depth overview of daily responsibilities and skills required for this position.

Responsible for:

LMA a team of Member Advocates, ensuring KPI’s are met
Monitoring Member Advocates schedules, ensuring work is divided accordingly
Answering day-to-day Member Advocates questions.
Providing customer service to claimants and providers regarding benefit information and claim status when Member Advocates Unit is short-staffed, or calls are in queue.
Documenting any issues or concerns regarding Member Advocates Reps.
Handling escalated calls.
Assisting with call monitoring and providing feedback to Member Advocates.
Assist with training new Member Advocates and ongoing training, as needed
Organizing workflow by assigning responsibilities to Member Advocates
Suggesting process improvement ideas to Manager.
Presenting problems/trends to Manager.
Performing other duties as assigned.

Skills required for this position:

5+ years in a Member Advocate supervisor or team lead role.
5+ years customer service phone via medical experience (Nextiva phone system a plus)
3+ TPA/Insurance Company environment or medical billing office experience (Javelina claim system a plus)
Ability to rotate hours to ensure support is provided up to 7:00 PM CST
Multitask with numerous customer service computer screens.
Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers, and management.
Excellent typing skills, clearly documenting call notes
Active listener and provide empathy and understanding to callers.
Strong verbal communication and interpersonal skills.
Professional and responsible work ethic.
Demonstrate strong attention to detail
Ability to interface with various levels of the organization.
Proficient in Microsoft Office Suite products.

Benefits and Compensation

PBA offers a wide range of benefits including medical, dental, vision, life insurance, AD&D, critical illness, accidental illness, FSA, disability and 401k.
The range for this role is $60,000-$70,000 annually based on prior experience

Professional Benefit Administrators is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Professional Benefit Administrators affords equal employment opportunities to all employees and applicants and specifically prohibits any and all discrimination and harassment based on race, race-related traits, color, religion, national origin, ethnicity, ancestry, military status, sex, pregnancy, sexual orientation, gender identity, disability (mental or physical), age, marital status, citizenship status, unfavorable military discharge, genetic information, order of protection status, and any other protected status under federal, state, and local law. Professional Benefit Administrators conform to the spirit as well as to the letter of all applicable laws and regulations.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Professional development assistance
Retirement plan
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

Systems Advocate jobs

Member Advocate Supervisor

Customer Success Advocate

Member Care Advocate (MCA) - August 2026 Cohort

Patient Service Representative - Patient Experience

Healthcare Member Advocate

RN - Emergency Services - FT

Production Manager - Fly Systems Technician

Equipment Mechanic - Field

Semiconductor / Chemical Safety Engineer / Specialist

Physical Therapist PT

FT Medical Case Manager (West Hawaii Office)

Registered Nurse (RN)

RN - Acute Care Neuroscience

Installation Project Manager

Reporter/Copy Editor

Registered Nurse Acute Care II Nights

Production Manager - Audio Systems Technician

HCBS Qualified Mental Health Professional

Social Worker (LISW) $5500 SIGN ON BONUS

Sales Operations Specialist

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