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Senior Systems Engineer

NetCov
Remote

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Job Details

Full-time
$90,000 - $140,000 a year

Qualifications

Customer communication
Project engineering
Content creation for technical audiences
Azure
Management
Managing projects in an engineering role
Direct client contact
Wireless network configuration
Managing IT teams
Public Cloud
Virtualization tools
Managing engineering teams
Cloud service support
Customer engagement
Cloud networking
Software documentation
Server virtualization
Networking equipment (troubleshooting support)
Leading team collaboration initiatives
Managing projects
Network security appliance implementation
Microsoft 365 support
Cloud solution engineering
Technical writing for network engineers
Active Directory management

Full Job Description

Company Overview

At NetCov, we specialize in delivering cutting-edge IT and cybersecurity solutions designed to protect and optimize the digital infrastructure for the industries we serve. We differentiate ourselves from our competition through our deep and intimate knowledge of our customers’ business.

About the Role

As a key member of the Project Services Team, the Sr System Engineer plays a central role in delivering a white-glove project delivery experience for NetCov clients. This position is ideal for a hands-on technologist who thrives on variety — working across on-premises infrastructure, hybrid environments, and cloud platforms such as Azure, AWS, and Microsoft 365.

The Sr System Engineer collaborates closely with clients, project managers, and internal teams to ensure flawless execution, technical excellence, and superior client satisfaction. This individual combines technical depth with strong communication skills to lead successful deployments, resolve complex issues, and continuously improve client environments. The role offers significant opportunities for professional growth within a high-performance, client-centric organization.

Accountabilities

Plan, implement, and support a variety of client projects.
Collaborate with clients and third-party vendors to coordinate application upgrades, integrations, and transitions.
Create and maintain thorough, standardized documentation of client environments.
Ensure projects are executed efficiently, on schedule, and aligned with NetCov’s quality standards.
Serve as the primary technical lead during integrations, onboarding, and offboarding engagements, ensuring delivery and technical expertise throughout the process.
Partner with the Project Manager to manage expectations, provide timely updates, and resolve challenges with professionalism and empathy.
Deliver exceptional technical outcomes and ensure high levels of client satisfaction through every engagement.
Serve as an escalation point for challenging technical issues that present themselves to System Specialists/Engineers or other non-engineering resources during customer projects.
Attend meetings with other technical company resources to solve immediate emergencies, threats, or outages.
Collaborate with team members to ensure projects are handled appropriately.
Participate in cross-department meetings to provide high-level technical solutions.
Other duties as assigned

Knowledge, Skills, and Abilities Required

Experience: 5–8 years of hands-on experience in systems and network engineering, preferably within an MSP or multi-client environment.
Proven ability to lead small technical teams, drive task execution, and maintain direct client engagement to ensure successful project delivery.
Technical Expertise: Advanced understanding of networking, virtualization, and cloud technologies (Microsoft 365, Azure, AWS).
Systems Administration: Advanced knowledge in managing Windows and/or Linux servers, Active Directory, and related infrastructure.
Networking: Proficient in the configuration and troubleshoot routers, switches, firewalls, and wireless technologies (Fortinet, Meraki, etc.).
Problem-Solving: Excellent analytical and troubleshooting skills with a calm, structured approach under pressure.
Documentation: Ability to produce accurate, detailed technical documentation for both client and internal use.
One relevant advanced certification with one relevant mid-level certification, or completion of a certification within 90 days of hire; an advanced IT or Computer Science degree may substitute this requirement.

Why work at Netcov?

We believe in: Innovative Solutions, Professional Growth, Competitive Compensation, Continuous training, & Collaborative Culture

Role Logistics

This is a full-time, exempt position
This position may require travel to client or company offices where locations will vary.

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Refine Your Search

Systems Engineer Manager jobs

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