Top 10916 Systems Manager Jobs in Atlanta, GA

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Financial Director of Operations
Sourced. —Atlanta, GA
- $150,000 - $180,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
12d
Legal Billing Manager
Hunter International, Inc —Atlanta, GA
- $130,000 - $145,000 a year
- Microsoft Excel
- 5 years
- Analysis skills
Quick Apply
Strategic Account Manager (AJC)
Cox Enterprises —Atlanta, GA
- $61,100 - $91,700 a year
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Paid jury duty
- Paid holidays
Southeast Regional Manager
Premier Transportation —Forest Park, GA
- From $85,000 a year
- Full-time
- 3 years
- Driver's License
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
6d
Manager, Parking & Mobility | Full-Time | Centennial Yards
Oak View Group —Atlanta, GA
- $90,000 - $100,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Driver's License
- Health insurance
- Dental insurance
Leadership, Strategy, & Operations - Customer Service, Fulfillment, & Automation
McMaster-Carr —Atlanta, GA
- $175,000 - $390,000 a year
- US work authorization
- Senior level
- Leadership
- Profit sharing
- Paid parental leave
PRODUCT MANAGER - REMOTE
Palco —Atlanta, GA
- Full-time
- Remote
- Computer Science
- 5 years
- Bachelor's degree
- Paid training
- AD&D insurance
12d
Administrative Manager II, School of Physics
Georgia Tech —Atlanta, GA
- $75,000 - $85,000 a year
- Full-time
- Background check
- 6 years
- Mid-level
11d
Supervisor Patient Access Contact Centers; M-F 8-5pm, hybrid
Emory Healthcare —Atlanta, GA
- $33.96 - $41.38 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Wellness program
- Health insurance
Corporate Office Manager
Authority Brands —Atlanta, GA
- From $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- 401(k)
Quick Apply
(USA) General Manager (fashion, Import, Jewelry, Regional, Wm.com-7005 Only, Returns)
Walmart —Atlanta, GA
- $180,000 - $270,000 a year
- High school
- Finance
- Analysis skills
- Paid jury duty
- Disability insurance
Regional Inventory Manager
Wing —Atlanta, GA
- $133,000 - $177,000 a year
- 8 years
- SQL
- Analysis skills
Supplier Performance Specialist (Remote - Residing in Atlanta, GA Area)
Pratt & Whitney —Atlanta, GA
- $86,800 - $165,200 a year
- Full-time
- Mid-level
- Office
- Travel
- Paid holidays
- Disability insurance
10d
Product Manager
Advanced Monitored Caregiving Inc. —Atlanta, GA
- $110,000 - $135,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Product management
6d
Manager, Optimization
Oscar Health —Atlanta, GA
- $105,818.40 - $138,886.65 a year
- Overtime
- Remote
- Mid-level
- 3 years
- Master's degree
- Paid parental leave
- Paid holidays
Quick Apply
Incident Manager
Fortna Systems, Inc. —Atlanta, GA
- $100,700 - $151,100 a year
- Full-time
- Continuous improvement
- US work authorization
- Warehouse
Quick Apply
6d
Key Account Manager, Industrial Refrigeration (Remote, Southeast U.S.A.)
Danfoss —Atlanta, GA
- Full-time
- Remote
- Senior level
Regional Sales Execution Manager - Southeast (GA, SC, MD, DC, DE)
Sazerac Company —Atlanta, GA
- $138,430 - $207,644 a year
- Up to 50% travel
- Customer service
- Driver's License
Quick Apply
11d
General Manager
Coach —Atlanta, GA
- $70,000 - $114,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Commuter assistance
- Paid parental leave

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Systems Manager jobs near Atlanta, GA

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

Systems Manager jobs in Atlanta, GA

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Financial Director of Operations

Legal Billing Manager

Strategic Account Manager (AJC)

Southeast Regional Manager

Manager, Parking & Mobility | Full-Time | Centennial Yards

Leadership, Strategy, & Operations - Customer Service, Fulfillment, & Automation

PRODUCT MANAGER - REMOTE

Administrative Manager II, School of Physics

Supervisor Patient Access Contact Centers; M-F 8-5pm, hybrid

Corporate Office Manager

(USA) General Manager (fashion, Import, Jewelry, Regional, Wm.com-7005 Only, Returns)

Regional Inventory Manager

Supplier Performance Specialist (Remote - Residing in Atlanta, GA Area)

Product Manager

Manager, Optimization

Incident Manager

Key Account Manager, Industrial Refrigeration (Remote, Southeast U.S.A.)

Regional Sales Execution Manager - Southeast (GA, SC, MD, DC, DE)

General Manager

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