Top 8689 Systems Support Engineer Jobs

L2 Desktop Support Engineer
Tata Consultancy Services —Buffalo, WV
- $55,000 - $65,000 a year
- Weekends as needed
- Computer Science
- Ability to walk for extended periods
- Research
- Commuter assistance
- Health insurance
13d
Business Systems Engineer
Fabrication Enterprises Inc —Elmsford, NY
- $120,000 a year
- Full-time
- Mid-level
- SQL
- Analysis skills
Quick Apply
Systems Engineer - MBSE Specialist
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Computer science
- Bachelor of Science
- 1 year
- Paid holidays
- Health insurance
Senior Systems Engineer
Interim HealthCare - Central Recruiting —Greenville, SC
- $115,000 - $125,000 a year
- Full-time
- 5 years
- System design
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
System Engineer I (Kearney/Holdrege Area, NE Candidates only)Net
Turner Technology —Holdrege, NE
- From $65,000 a year
- 8 hour shift
- Background check
- Azure
- Customer service
- Health savings account
- Health insurance
Quick Apply
Systems Integration Engineers - Colorado Springs
In-Depth Engineering Corporation —Colorado Springs, CO
- $75,000 - $150,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
11d
IT Support Engineer (MSP EXPERIENCE REQUIRED)
Confidential —Fort Myers, FL
- From $60,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Systems Analyst I, II, or Systems Engineer
ANB Bank —Cheyenne, WY
- $19.25 - $42.50 an hour
- Full-time
- Customer service
- Research
- Mid-level
- Profit sharing
- Health savings account
Service Support Engineer
Messer Cutting Systems, Inc. —Menomonee Falls, WI
- Full-time
- Computer literacy
- Mid-level
- Windows
Quick Apply
Technical Lead Engineer – Oracle Cloud WMS (LogFire)
1-800-Flowers.com —Atlanta, GA
- Oracle
- Computer Science
- 5 years
Product Support Engineer
Voice Products Inc —Fresno, CA
- $80,000 - $90,000 a year
- Urgently hiring
- Hybrid work
- Background check
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Model-Based Systems Engineer
Modern Technology Solutions, Inc —Lexington Park, MD
- System design
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
Help Desk Engineer
Brown Jordan —El Paso, TX
- $75,000 - $80,000 a year
- Weekends as needed
- Spanish
- Azure
- English
- Health savings account
- Health insurance
Quick Apply
Principal SAP PaPM Configuration Engineer
Liberty Mutual —Plano, TX
- $120,000 - $225,000 a year
- Full-time
- Hybrid work
- Master's degree
- SQL
- Analysis skills
Systems Engineer (Mid-Level)
Relative Dynamics —Sioux Falls, SD
- Full-time
- Background check
- Mid-level
- In-person
- Paid holidays
- Disability insurance
Quick Apply
Systems Engineers - Colorado Springs
In-Depth Engineering Corporation —Colorado Springs, CO
- $75,000 - $150,000 a year
- Full-time
- Computer Science
- Mid-level
- Presentation skills
- Disability insurance
- Health insurance
Quick Apply
11d
Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
Senior Systems Engineer (TS/SCI-POLY Required)
Best Value Technology, Inc. —Hanover, MD
- Full-time
- Senior level
Quick Apply
Stone - Support Engineer - Projects Orlando, FL
BearCom —Lake Mary, FL
- Computer Science
- System design
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Principal SAP PaPM Configuration Engineer
Liberty Mutual —Boston, MA
- $120,000 - $225,000 a year
- Full-time
- Hybrid work
- Master's degree
- SQL
- Analysis skills

I want to receive the latest job alert for Systems Support Engineer

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Systems Support Engineer jobs near

L2 Desktop Support Engineer

Tata Consultancy Services -
Buffalo, WV

Apply Now

Job Details

$55,000 - $65,000 a year
13 days ago

Benefits

Commuter assistance
Health insurance
Dental insurance
Vision insurance
Pet insurance

Qualifications

Customer communication
Hardware maintenance
Software installation
Computer hardware

Full Job Description

Must Have Technical/Functional Skills

Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents that cannot be resolved by Tier 1 (L1) and providing support for software and hardware technical problems. This role is customer-facing and requires excellent verbal and written communication skills as well as the ability to work under pressure when customers are experiencing critical incidents. The Tier 2 (L2) support team handles the tickets routed by L1 support or can themselves produce tickets for any issue they observe

Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will sometimes escalate to Level 3, depending on the issue and the way the Help Desk operates

Tier 2 (L2) Field Support plays a key role as the front-line interface between our customer and the Product & Engineering team and operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer support by resolving technical support incidents or service requests in accordance with applicable service level agreements

Roles & Responsibilities

Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer.

Physically fit to walk through large areas

Ability to work after hours and weekends if necessary or required by the customer.

Knowledge of using ServiceNow as the ticketing tool.

Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users.

Analyze, resolve, respond to, and document end user inquiries.

Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools.

Troubleshoot Operating System issue. Connection issues with LAN/WAN.

Update tickets with accurate and timely records of work performed, and resolution details

Maintain and contribute to a knowledge base.

Coordinate hardware warranty repair.

Perform inventory management activities as required in coordination with asset management and other corporate groups.

Escalate to 3rd party vendors when necessary

Responsible for raising and coordinating problem management issues

Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management.

Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling.

In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in specific technology.

Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specializes in different products and categories.

Receives instructions from certified technicians and project managers to troubleshoot advanced issues.

Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment.

Primary responsibility to manage End User related incidents and requests.

Go to person for all plant IT related requests (Password resets, access etc. specific to plants).

Base Salary Range : $55,000 to $65,000 Per Annum

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

#LI-SV2

#LI-KUMARAN

Location

Buffalo, WV

Job Function

TECHNOLOGY

Role

Engineer

Job Id

419777

Desired Skills

Desktop

Salary Range

$55,000-$65,000 a year

Desired Candidate Profile

Qualifications : BACHELOR OF COMPUTER SCIENCE

Apply Now

Refine Your Search

Systems Support Engineer jobs

L2 Desktop Support Engineer

Business Systems Engineer

Systems Engineer - MBSE Specialist

Senior Systems Engineer

System Engineer I (Kearney/Holdrege Area, NE Candidates only)Net

Systems Integration Engineers - Colorado Springs

IT Support Engineer (MSP EXPERIENCE REQUIRED)

Systems Analyst I, II, or Systems Engineer

Service Support Engineer

Technical Lead Engineer – Oracle Cloud WMS (LogFire)

Product Support Engineer

Model-Based Systems Engineer

Help Desk Engineer

Principal SAP PaPM Configuration Engineer

Systems Engineer (Mid-Level)

Systems Engineers - Colorado Springs

Tier 3 Engineer

Senior Systems Engineer (TS/SCI-POLY Required)

Stone - Support Engineer - Projects Orlando, FL

Principal SAP PaPM Configuration Engineer

I want to receive the latest job alert for Systems Support Engineer

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected