Top 2362 Systems Support Manager Jobs

Support Operations Systems Lead
Anysphere —Remote
- Full-time
- Remote
- Continuous improvement
- Senior level
Business Systems Manager
RADCO Residential —Remote
- $90,000 - $95,000 a year
- Remote
- Research
- Bachelor's degree
- Continuous improvement
Quick Apply
10d
Customer Support and Training Manager
Accelify —Miami, FL
- School experience
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Health insurance
Associate Manager/Manager, Clinical Systems (CTMS, eTMF), CDOC
Agios Pharmaceuticals —Remote
- $94,025 - $165,044 a year
- Remote
- System design
- Mid-level
- 3 years
- Health insurance
Manager, Training and Enablement
Arcadia.io —Remote
- $105,000 - $145,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Senior level
Platform & Flows Manager
Peninsula Visa —Remote
- $25 - $35 an hour
- Full-time
- No experience needed
- Mid-level
- Communication skills
Systems Support Manager
Arrow Search Partners —Dallas, TX
- $180,000 - $200,000 a year
- 5 years
- Bachelor's degree
- Senior level
Educational Technology & Systems Manager
Castilleja School —Palo Alto, CA
- $115,000 - $130,000 a year
- Full-time
- School experience
- Google Workspace
- Mid-level
Quick Apply
ERP & Systems Operations Manager
HR MGMT 10 LLC —Costa Mesa, CA
- $125,000 - $155,000 a year
- Full-time
- System design
- QuickBooks
- Senior level
Quick Apply
Manager of Financial Systems
Polsinelli PC —Kansas City, MO
- $185,000 - $200,000 a year
- Full-time
- Remote
- System design
- SQL
- Bachelor's degree
- AD&D insurance
- Disability insurance
Manager, Financial Systems
Ziff Davis —Remote
- $180,000 - $190,000 a year
- Email
- Oracle
- CPA
- Research
- Employee stock purchase plan
- Paid holidays
Customer Relationship Manager (CRM) – Florida
Clear Ballot Group —Remote
- $95,000 - $115,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Applications Manager, ERP
VulcanForms Inc. —Devens, MA
- $124,000 - $171,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Systems Manager
Turrow/McParlane Associates(TMA) —Moorpark, CA
- Computer Science
- Word processing
- Mid-level
Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
ERP Enablement Lead (with WMS experience)
Moesle Meats —Chicago, IL
- $85,000 - $105,000 a year
- Full-time
- Background check
- Spanish
- 5 years
- Health insurance
- Dental insurance
Quick Apply
13d
Business Systems & E-Commerce Manager
American Philatelic Society —Bellefonte, PA
- $55,000 - $70,000 a year
- Full-time
- Marketing
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
8d
Financial Systems Manager
Shook, Hardy and Bacon —Kansas City, MO
- Hybrid work
- System design
- Research
- Finance
Quick Apply
Clinical Systems Developer Lead
Mankato Clinic —Mankato, MN
- $82,472 - $123,614 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Profit sharing
- Wellness program
Quick Apply
INFORMATION TECHNOLOGY (IT)/ SAP Accounting Applications Manager
State of Hawaii, Department of Transportation, Highways Division —Honolulu, HI
- $110,000 a year
- Temporary
- Computer Science
- 3 years
- Finance
- Health insurance
- Dental insurance
Quick Apply

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Support Operations Systems Lead

Anysphere -
Remote

Apply Now

Job Details

Full-time

Qualifications

Feature prioritization
Tooling
Workflow management (operations management method)
Operations coordination
Triage
IT system monitoring
Slack
Incident Escalation
Improving operational efficiency
Reporting and dashboarding tools
Taxonomy
Change management
Production systems
Collaboration with product development teams
Continuous improvement
Task prioritization
Incident management operations support
Customer support ticket management
Software documentation
AI-driven automation
Senior level
Escalation handling
Backlog management
Technical Proficiency
Project stakeholder communication
Debugging
Cross-functional communication
Ticketing system technical support
Service level agreement (SLA) management
Stakeholder management

Full Job Description

User Ops · Full-time · Remote

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.

About the role

We’re hiring a Support Operations Systems Lead to help own the systems, workflows, and operating rhythms that keep User Operations running reliably at scale.

This is a hands-on technical support operations role for someone who can move fluidly between live triage of our projects, backlog management of internal requests, systems health, stakeholder communication, and end-to-end program ownership. You’ll work across ticketing workflows, routing logic, queue health, labeling taxonomy, escalation paths, workforce signals, and internal tooling requests.

The ideal person is more technical than a traditional operations lead, more hands-on than a traditional TPM, and less software-engineering-heavy than a dedicated SWE. You should be comfortable investigating messy operational issues, making or coordinating safe system changes, pushing back on unclear requests, and turning recurring problems into durable improvements.

What you’ll do

Own day-to-day operations for core support systems, including ticketing workflows, routing, queues, labels, taxonomy, escalations, and related tooling.
Triage urgent operational issues as they arise, especially when system behavior, workforce distribution, queue health, or SLA risk looks off.
Manage intake, prioritization, and follow-through for systems requests from support managers, TSEs, operations leads, engineering, product, and other internal teams.
Help maintain the team’s roadmap by distinguishing one-off fixes from broader system improvements, surfacing recurring pain points, and pushing back on low-leverage work.
Drive smaller technical and operational programs end-to-end, being responsible for discovery, scoping and execution, rollout, documentation and success metrics.
Partner with engineering, data, IT, and support leaders to debug issues, validate changes, improve monitoring, and prevent repeat failures.
Use Cursor and AI-native workflows to reduce manual toil, investigate issues, summarize signals, draft documentation, test changes, and improve how the team operates.

You may be a fit if

You have experience in support operations, systems operations, technical program management, or a similarly cross-functional technical systems role.
You are comfortable working close to operational systems such as ticketing platforms, routing workflows, queue configuration, labels/taxonomies, dashboards, Slack workflows, and internal tools.
You are technical enough to investigate system issues, read configuration or code, and partner effectively with engineers, even if you are not primarily a software engineer.
You are excellent at triage and prioritization: when several things are broken or ambiguous, you can quickly determine what is urgent, what needs investigation, what needs escalation, and what should become a longer-term fix.
You can own work end to end: clarify the problem, align stakeholders, sequence the work, communicate tradeoffs, launch safely, and measure whether the change worked.
You are comfortable pushing back thoughtfully and can tell stakeholders “not yet,” “not this way,” or “this should be part of a broader fix” while maintaining trust.
You are energized by a role that blends firefighting with systems-building, and you have a strong bias toward action, clarity, and continuous improvement.

Apply Now

Refine Your Search

Systems Support Manager jobs

Support Operations Systems Lead

Business Systems Manager

Customer Support and Training Manager

Associate Manager/Manager, Clinical Systems (CTMS, eTMF), CDOC

Manager, Training and Enablement

Platform & Flows Manager

Systems Support Manager

Educational Technology & Systems Manager

ERP & Systems Operations Manager

Manager of Financial Systems

Manager, Financial Systems

Customer Relationship Manager (CRM) – Florida

Applications Manager, ERP

Systems Manager

Technical Support Manager - HVAC Construction

ERP Enablement Lead (with WMS experience)

Business Systems & E-Commerce Manager

Financial Systems Manager

Clinical Systems Developer Lead

INFORMATION TECHNOLOGY (IT)/ SAP Accounting Applications Manager

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