Top 2301 Systems Support Manager Jobs

Support Operations Systems Lead
Anysphere —Remote
- Full-time
- Remote
- Continuous improvement
- Senior level
Business Systems Manager
RADCO Residential —Remote
- $90,000 - $95,000 a year
- Remote
- Research
- Bachelor's degree
- Continuous improvement
Quick Apply
11d
Associate Manager/Manager, Clinical Systems (CTMS, eTMF), CDOC
Agios Pharmaceuticals —Remote
- $94,025 - $165,044 a year
- Remote
- System design
- Mid-level
- 3 years
- Health insurance
Customer Support and Training Manager
Accelify —Miami, FL
- School experience
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Health insurance
Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Business Systems & E-Commerce Manager
American Philatelic Society —Bellefonte, PA
- $55,000 - $70,000 a year
- Full-time
- Marketing
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
10d
Financial Systems Manager
Shook, Hardy and Bacon —Kansas City, MO
- Hybrid work
- System design
- Research
- Finance
Quick Apply
Clinical Systems Developer Lead
Mankato Clinic —Mankato, MN
- $82,472 - $123,614 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Profit sharing
- Wellness program
Quick Apply
INFORMATION TECHNOLOGY (IT)/ SAP Accounting Applications Manager
State of Hawaii, Department of Transportation, Highways Division —Honolulu, HI
- $110,000 a year
- Temporary
- Computer Science
- 3 years
- Finance
- Health insurance
- Dental insurance
Quick Apply
External Systems Data Manager
The Bridge Inc. —New York, NY
- $65,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
Nutrition & Informatics Manager
Luby's Culinary Services —Houston, TX
- Full-time
- Public speaking
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
7d
SAP S/4HANA Finance Functional Lead
FERRERO —Parsippany-Troy Hills, NJ
- $122,854 - $163,806 a year
- Online Application
- Hybrid work
- 5 years
- Finance
- Master's degree
- Health insurance
- Paid time off
Lead Splunk Administrator
T. Rowe Price —Owings Mills, MD
- $122,000 - $261,000 a year
- Full-time
- Hybrid work
- 5 years
- Research
- AWS
- Paid time off
- Adoption assistance
Business Systems Manager
KORE1 Technologies —Anaheim, CA
- $120,000 - $170,000 a year
- Urgently hiring
- Hybrid work
- Oracle
- Ability to walk for extended periods
- Mid-level
Quick Apply
7d
Business Applications Manager
The Middlesex Corporation —Littleton, MA
- Full-time
- Mid-level
- Office
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Business Applications + Data Manager
The Medical Alley Association —Minneapolis, MN
- $80,000 - $95,000 a year
- Weekends as needed
- Hybrid work
- CRM software
- Background check
- Office
- Health savings account
- Paid holidays
Quick Apply
5d
Lead Engineer for Navy Undersea Warfare C2
General Dynamics Mission Systems, Inc —Manassas, VA
- $156,965 - $174,134 a year
- Full-time
- 6 years
- Master's degree
- Senior level
- Paid parental leave
- Health insurance
Hardware Operations Lead
IDR Healthcare, LLC. —Colorado City, TX
- $100,000 - $150,000 a year
- Full-time
- Mid-level
- Continuous improvement
Quick Apply
10d
IT Epic Application Lead - Epic Grand Central / Prelude -- Epic Grand Central Certification Required
LCMC Health —New Orleans, LA
- Full-time
- 5 years
- System design
- Master's degree
Quick Apply
SAP - Finance - Fixed Assets - Manager - Consulting - Location OPEN
EY —Chicago, IL
- $142,600 - $297,200 a year
- Research
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance

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Support Operations Systems Lead

Anysphere -
Remote

Apply Now

Job Details

Full-time

Qualifications

Feature prioritization
Tooling
Workflow management (operations management method)
Operations coordination
Triage
IT system monitoring
Slack
Incident Escalation
Improving operational efficiency
Reporting and dashboarding tools
Taxonomy
Change management
Production systems
Collaboration with product development teams
Continuous improvement
Task prioritization
Incident management operations support
Customer support ticket management
Software documentation
AI-driven automation
Senior level
Escalation handling
Backlog management
Technical Proficiency
Project stakeholder communication
Debugging
Cross-functional communication
Ticketing system technical support
Service level agreement (SLA) management
Stakeholder management

Full Job Description

User Ops · Full-time · Remote

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.

About the role

We’re hiring a Support Operations Systems Lead to help own the systems, workflows, and operating rhythms that keep User Operations running reliably at scale.

This is a hands-on technical support operations role for someone who can move fluidly between live triage of our projects, backlog management of internal requests, systems health, stakeholder communication, and end-to-end program ownership. You’ll work across ticketing workflows, routing logic, queue health, labeling taxonomy, escalation paths, workforce signals, and internal tooling requests.

The ideal person is more technical than a traditional operations lead, more hands-on than a traditional TPM, and less software-engineering-heavy than a dedicated SWE. You should be comfortable investigating messy operational issues, making or coordinating safe system changes, pushing back on unclear requests, and turning recurring problems into durable improvements.

What you’ll do

Own day-to-day operations for core support systems, including ticketing workflows, routing, queues, labels, taxonomy, escalations, and related tooling.
Triage urgent operational issues as they arise, especially when system behavior, workforce distribution, queue health, or SLA risk looks off.
Manage intake, prioritization, and follow-through for systems requests from support managers, TSEs, operations leads, engineering, product, and other internal teams.
Help maintain the team’s roadmap by distinguishing one-off fixes from broader system improvements, surfacing recurring pain points, and pushing back on low-leverage work.
Drive smaller technical and operational programs end-to-end, being responsible for discovery, scoping and execution, rollout, documentation and success metrics.
Partner with engineering, data, IT, and support leaders to debug issues, validate changes, improve monitoring, and prevent repeat failures.
Use Cursor and AI-native workflows to reduce manual toil, investigate issues, summarize signals, draft documentation, test changes, and improve how the team operates.

You may be a fit if

You have experience in support operations, systems operations, technical program management, or a similarly cross-functional technical systems role.
You are comfortable working close to operational systems such as ticketing platforms, routing workflows, queue configuration, labels/taxonomies, dashboards, Slack workflows, and internal tools.
You are technical enough to investigate system issues, read configuration or code, and partner effectively with engineers, even if you are not primarily a software engineer.
You are excellent at triage and prioritization: when several things are broken or ambiguous, you can quickly determine what is urgent, what needs investigation, what needs escalation, and what should become a longer-term fix.
You can own work end to end: clarify the problem, align stakeholders, sequence the work, communicate tradeoffs, launch safely, and measure whether the change worked.
You are comfortable pushing back thoughtfully and can tell stakeholders “not yet,” “not this way,” or “this should be part of a broader fix” while maintaining trust.
You are energized by a role that blends firefighting with systems-building, and you have a strong bias toward action, clarity, and continuous improvement.

Apply Now

Refine Your Search

Systems Support Manager jobs

Support Operations Systems Lead

Business Systems Manager

Associate Manager/Manager, Clinical Systems (CTMS, eTMF), CDOC

Customer Support and Training Manager

Technical Support Manager - HVAC Construction

Business Systems & E-Commerce Manager

Financial Systems Manager

Clinical Systems Developer Lead

INFORMATION TECHNOLOGY (IT)/ SAP Accounting Applications Manager

External Systems Data Manager

Nutrition & Informatics Manager

SAP S/4HANA Finance Functional Lead

Lead Splunk Administrator

Business Systems Manager

Business Applications Manager

Business Applications + Data Manager

Lead Engineer for Navy Undersea Warfare C2

Hardware Operations Lead

IT Epic Application Lead - Epic Grand Central / Prelude -- Epic Grand Central Certification Required

SAP - Finance - Fixed Assets - Manager - Consulting - Location OPEN

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