Top 40374 Tact Jobs | SimplyHired

Call Agent
SOSi —Remote
- 8 hour shift
- Remote
- Background check
- Spanish
- English
- Work from home
Quick Apply
Customer Support Specialist - USA
Railbookers Group —Remote
- Weekends as needed
- Remote
- Microsoft Excel
- Microsoft Outlook
- Sales
- Health savings account
- Disability insurance
Quick Apply
Special Education Teacher- Rockford
Parkland Preparatory Academy —Rockford, IL
- $62,000 - $90,000 a year
- Full-time
- Classroom
- Writing skills
- Teaching Certification
- Health insurance
- Dental insurance
Quick Apply
Director of Financial Reporting (Healthcare or Non-Profit a Plus)
St. Joseph's Health —Paterson, NJ
- $73.36 - $87.60 an hour
- Full-time
- Microsoft Word
- CPA
- Finance
- 403(b) matching
- Paid holidays
Staff Nurse
Integrity Healthcare of Anna —Anna, IL
- $28 - $41 an hour
- Part-time
- RN License
- Mid-level
- LPN
- Health insurance
- Dental insurance
Quick Apply
LBS1 Teacher - Bartlett Location
Parkland Preparatory Academy —Bartlett, IL
- From $56,000 a year
- Full-time
- Classroom
- Writing skills
- Teaching Certification
- Health insurance
- Dental insurance
Quick Apply
Travel - MRI Technologist
Focus Staff —Keene, NH
- $2,605 - $2,658 a week
- Day shift
- Patient monitoring
- Hospital
- BLS Certification
- Health insurance
- 401(k) matching
Quick Apply
Special Education Teacher- Rockford
Parkland Preparatory Academy —Sycamore, IL
- $62,000 - $90,000 a year
- Full-time
- Classroom
- Writing skills
- Teaching Certification
- Health insurance
- Dental insurance
Quick Apply
Special Education Teacher- Rockford
Parkland Preparatory Academy —Belvidere, IL
- $62,000 - $90,000 a year
- Full-time
- Classroom
- Writing skills
- Teaching Certification
- Health insurance
- Dental insurance
Quick Apply
Nurse Practitioner
Wellpath —Warren, ME
- $156,894.40 - $165,609.60 a year
- 8 hour shift
- CPR Certification
- Nursing
- BLS Certification
Certified Registered Nurse Anesthetist (CRNA)
McLaren Flint —Flint, MI
- $122 - $130 an hour
- Full-time
- Nursing
- RN License
- PALS Certification
- Health insurance
- Dental insurance
Quick Apply
Universal Academy Middle School Science Teacher - South Campus
Universal Academy Charter School —Burnsville, MN
- $45,000 - $50,000 a year
- Full-time
- School experience
- Classroom
- High school
- Health insurance
- Dental insurance
Quick Apply
Audiologist - Omaha, NE
Clay Consulting —Omaha, NE
- $90,000 - $120,000 a year
- Part-time
- Customer service
- Mid-level
- Doctor of Philosophy
Quick Apply
RN UP to $40.89 + Shift Diff
Riverview Post Acute —South Point, OH
- Up to $40.89 an hour
- Weekends as needed
- CPR Certification
- Nursing
- RN License
Quick Apply
Mortgage Loan Officer
Castparts Employees FCU —Portland, OR
- $60,000 - $92,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
Deputy Director of Housing and Community Development
SOUTHERN MARYLAND TRI-COUNTY COMMUNITY ACTION COMMITTEE INC —Hughesville, MD
- $95,069 - $123,594 a year
- Full-time
- Microsoft Outlook
- 5 years
- Office
Quick Apply
Community Manager - Bellingham, WA
Desimone Enterprises —Ferndale, WA
- $1,500 a month
- Part-time
- Hybrid work
- Background check
- Customer service
- Computer literacy
Quick Apply
Program Therapist
Parkland Preparatory Academy —Rockford, IL
- From $56,000 a year
- Full-time
- Word processing
- Writing skills
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
Quick Apply
Sous Chef
Tre Dita —Chicago, IL
- $55,000 - $75,000 a year
- Weekends as needed
- Cooking
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Loan Officer
CBW Bank —Weir, KS
- $50,000 - $80,000 a year
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
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Call Agent

SOSi -
Remote

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Job Details

Full-time

Benefits

Work from home

Qualifications

Spanish
Customer communication
English
Quality data entry
Customer data entry

Full Job Description

Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

*** This position is contingent upon contract award ***

The Call Agent position will during periods of FEMA surge disaster activity, need to respond to incoming calls and perform data entry for individuals and businesses in direct support of disaster activity. Call Agents will be taking calls, in a ready state to take calls, after call work, 30-minute pre-shift, or directly involved in coaching or training. Call Agents perform the call center supported registration process, provide applicable referrals, and address follow-up questions from survivors.

This is an Independent Contractor position. The Call Agent will be scheduled to work 8 hours a day for 40 hours a week. This will be shift work up to 0100 in the morning and include weekends and holidays.

ESSENTIAL JOB TASKS

Must be a US Citizen or Legal Permanent Resident (a/k/a “green card holder”)
Must be a resident of the US or one of its territories
Successfully pass the DHS Employment Eligibility Verification (E-Verify) program.
Pass a USG Background Check
Handle all calls with tact and diplomacy, demonstrate good listening skills, and empathy, while accurately recording information in the Government's computerized database.
Fluent in both English and Spanish
Complete SOSi provided Day Zero Training
Complete Customer Registration Intake Training (two consecutive 8-hour sessions)
When Scheduled complete Customer Helpline Training (four consecutive 8-hour sessions)
Work hours as scheduled and realize this may include weekends and holidays

TRAINING

SOSi will provide Day Zero Training to complete the six required training certificates
- Security Awareness Training (SAT)
- Unauthorized Disclosure of Classified or Unclassified Information (UIC)
- Operational Security Awareness Brief (OPSEC)
- Insider Threat Training (ITT)
- Privacy at DHS (PDHS)
- Rules of Behavior (ROB)

FEMA will provide the necessary training for:

Registration Intake Training (two consecutive 8-hour training sessions)
Helpline Training (four consecutive 8-hour training sessions)

Qualifications

MINIMUM REQUIREMENTS

1-2 years of related job experience
Fluent in English and Spanish
Must be a US Citizen
Must have lived in the US for 3 out the past 5 years
Basic data entry skills
Ability to pass an USG background investigation
Strong written and verbal communication skills
Must be able to work independently or within a team

Additional Information

WORK ENVIRONMENT

Work is at home
Requires periods of non-traditional hours including consecutive nights or weekends when necessary
Shift work is required as this is 7 days a week 365 days a year. This includes Holidays and weekends

WORKING CONDITIONS

Ability to work from home
Strong internet connection
Quit workspace free from interruptions and background noise

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.

Quick Apply

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Call Agent

Customer Support Specialist - USA

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