Top 20 Tape Encryption Services Jobs

Field Service Technician
HCL Technologies Limited - Business Services —Mesa, AZ
- $49,000 - $88,000 a year
- Email
- Background check
- Computer Science
- Research
- AD&D insurance
- Paid holidays
Quick Apply
Deployment Engineer
Cobalt Iron —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
AS/400 iSeries Administrator - Vegas
CU*Answers —Las Vegas, NV
- Full-time
- Writing skills
- Data analysis skills
- Office
Quick Apply
Ecommerce Assistant Manager
Goodwill Northern Michigan —Traverse City, MI
- $20 an hour
- Overtime
- Microsoft Outlook
- Merchandising
- Mid-level
Quick Apply
Mainframe Systems Programmer – Hardware
Ensono —Remote
- $102,000 - $148,000 a year
- Full-time
- Remote
- 7 years
- System design
- Analysis skills
- Wellness program
- AD&D insurance
Mainframe Systems Programmer - Hardware
Ensono —Downers Grove, IL
- $102,000 - $148,000 a year
- Full-time
- Remote
- 7 years
- System design
- Analysis skills
- Wellness program
- AD&D insurance
Quick Apply
Cloud Database Engineer
Nomura —Philadelphia, PA
- $108,000 - $130,000 a year
- 5 years
- System design
- Linux
- Paid time off
- Parental leave
Sr Systems Security Engineer / Sr. Database & Storage Administrator
Sierra Nevada Corporation —Lone Tree, CO
- $143,487.14 - $197,294.82 a year
- Full-time
- Azure
- Computer Science
- System design
- Health insurance
- Dental insurance
Vice President, Mainframe Storage Engineer
The Bank of New York Mellon Corporation —Lake Mary, FL
- Full-time
- Computer Science
- 5 years
- Research
Legal Senior Onsite Service Specialist
Ricoh —Los Angeles, CA
- Overtime
- Hospitality
- Clean driving record
- Mid-level
13h
Mainframe Senior Storage Architect
Bank of America —Chandler, AZ
- Full-time
- Office
- In-person
- Senior level

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Field Service Technician

HCL Technologies Limited - Business Services -
Mesa, AZ

Quick Apply

Job Details

Full-time
$49,000 - $88,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Mobile device support
Technical documentation
macOS
Mobile devices

Full Job Description

Job description:

Job Title: Field Services Technician

We are looking for an experienced and proactive Technical Support Engineer to provide enterprise-level support to End Users. The Candidate should have expertise in day to day technology support and be able to diagnose and troubleshoot software/hardware problems and help the End Users to install and troubleshoot applications, hardware and programs.

You will be the face of technology support in this location, helping to support local users across a wide range of business functions. They will rely on you to provide timely and accurate solutions to their technical problems.

Roles & Responsibilities:

Provide day to day desktop support to the End Users. Researching, diagnosing, trouble shooting and identifying solutions to resolve system issues on Laptop and Desktops on both OS & Hardware.
Maintaining stock levels of equipment and inventories
Building and deploying end user hardware; from tablets and phones through to laptops and desktops.
Working closely with wider team and Site Lead to manage starters and leavers in local sites.
Taking a proactive ownership of Tickets and Tasks assigned using ServiceNow.
Asking customers targeted questions to quickly understand the root cause of the problem.
Track computer system issues through to resolution, within agreed SLAs.
Providing support to Associates through a series of actions, email or chat, until they’ve solved a technical issue.
Properly escalate unresolved issues in a timely manner to appropriate internal teams (e.g. security/network/systems teams)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships within the team and customers

Technical Skills:

Good knowledge of Windows client OS’ including, Windows 8 & 10.
Knowledge of Windows Imaging/OS deployment using tools like WDS/MDT/SCCM/AutoPilot.
Knowledge of Azure, especially intune and AAD.
Experience of data center management, including tape back up management.
Hands-on experience on Hardware Troubleshooting skills and log the call with Vendor for hardware replacement.
Knowledge on SCCM, Encryption software, VPN applications
Good knowledge on system troubleshooting and application troubleshooting (Event log check, disk space checks and error/failure logs etc).
Good knowledge of Active Directory (DHCP, DNS and OU/GPO).
Good Knowledge of Macintosh platform and application installation.
Good knowledge on Microsoft Office Products (Office-365/Office 2013).
Good knowledge of Network concepts (VLANs, VPN, LAN, WAN & Wi-Fi)
Basic skills on Printer support.
Conference Room Audio & Video support.
Good interpersonal skills.
Worked on ticketing tool eg SNOW, HP OpenView.

Requirements

Proven work experience as a Technical Support Engineer or Desktop Support Engineer
Proven experience with Windows/Mac OS environments.
Good understanding of computer systems, mobile devices and other tech products.
Ability to diagnose and troubleshoot technical issues.
Excellent problem-solving and communication skills.
Ability to provide step-by-step technical help, both written and verbal to non-technical staff
Graduate in Information Technology, Computer Science or relevant field
Additional certification in Microsoft or similar technologies is a plus
A+ or similar certification

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

Job Type: Full-time

Pay: $49,000.00 - $88,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: On the road

Quick Apply

Refine Your Search

Tape Encryption Services jobs

Field Service Technician

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Mainframe Systems Programmer – Hardware

Mainframe Systems Programmer - Hardware

Cloud Database Engineer

Sr Systems Security Engineer / Sr. Database & Storage Administrator

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Mainframe Senior Storage Architect

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