Top 1570 Team Lead Helpdesk Jobs

Help Desk Team Lead
Decypher Technologies —Remote
- $24 - $30 an hour
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
EPIC EHR Helpdesk Shift Lead - REMOTE
Software Technology Inc —Remote
- Contract
- Remote
- Mentoring
- Senior level
Quick Apply
Helpdesk Lead
Computer World Services —Washington, DC
- $120,000 - $130,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Help Desk Lead/Manager
PingWind —Remote
- Full-time
- Remote
- Computer science
- 7 years
- Computer Science
- AD&D insurance
- Paid holidays
Quick Apply
Director of Accounts - Digital/Agency Services
Tectonic LLC —Louisville, KY
- $100,000 a year
- Full-time
- Hybrid work
- Background check
- 8 years
- Business development experience
- Health insurance
- Dental insurance
Quick Apply
7d
IT Manager / Senior IT Manager (based on experience)
ARKRAY GROUP —Plano, TX
- Full-time
- Computer science
- Computer Science
- HIPAA
- Health savings account
- Health insurance
Quick Apply
IT Helpdesk Engineer
BlueBridge Networks —Cleveland, OH
- From $20 an hour
- 8 hour shift
- Software troubleshooting
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Security Installer
NacSpace —Nacogdoches, TX
- $40,000 - $65,000 a year
- Full-time
- US work authorization
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
3h
SOC Shift Lead - Information Security
Elevance Health —Atlanta, GA
- $102,880 - $185,184 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Employee stock purchase plan
- Paid holidays
6d
Senior Systems Administrator, Systems Support
Carvana —Tempe, AZ
- Full-time
- Background check
- 6 years
- English
- Wellness program
- Health insurance
Quick Apply
Director of User Technology & Application Support
WRIGHT PATMAN CONGRESSIONAL FED CREDIT UNION —Oakton, VA
- Extended hours
- Hybrid work
- Office
- 8 years
- Bachelor's degree
- Disability insurance
- Health insurance
Senior Systems Administrator/Helpdesk Engineer
Leidos —Tucson, AZ
- $92,300 - $166,850 a year
- Full-time
- Azure
- 6 years
- Computer Science
6d
Senior Helpdesk Engineering Management Specialist (TS/SCI Poly)
Deloitte —Arlington, VA
- $113,000 - $188,400 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
Substitute
Bright Horizons Children's Centers, LLC —San Clemente, CA
- $22.00 - $26.85 an hour
- Part-time
- Classroom
- High school diploma or GED
- Preschool
Quick Apply
Chief Executive Officer
Premier Employment Solutions —Coeur d'Alene, ID
- $207,060 - $354,235 a year
- Full-time
- HIPAA
- Recruiting
- In-person
- Dental insurance
- 401(k)
Quick Apply
14d
Child Care Substitute Teacher - Santa Monica - Bright Horizons at Ocean Park
Bright Horizons Children's Centers, LLC —Santa Monica, CA
- $23.45 - $28.60 an hour
- Part-time
- Classroom
- 18 years or older
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Certified Child Care Teacher -Preschool Hiring Incentive!
Bright Horizons Children's Centers, LLC —New York, NY
- $23.00 - $28.10 an hour
- Full-time
- 18 years or older
- Teaching Certification
- Master's degree
- Disability insurance
- Health insurance
Quick Apply
Child Care Twos Lead Teacher - Santa Monica - Bright Horizons Children's Center at The Water Garden - $1,000 Hiring Incentive
Bright Horizons Children's Centers, LLC —Santa Monica, CA
- $23.45 - $28.60 an hour
- Full-time
- Classroom
- 18 years or older
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Substitute
Bright Horizons Children's Centers, LLC —Los Angeles, CA
- $23.45 - $28.60 an hour
- Part-time
- Classroom
- High school diploma or GED
- Preschool
Quick Apply
18h
Managed Print Services Specialist
LJA Engineering —Houston, TX
- Microsoft Word
- Microsoft Outlook
- 5 years
- Paid parental leave
- Paid holidays
Quick Apply

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Help Desk Team Lead

Decypher Technologies -
Remote

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Job Details

Full-time
$24 - $30 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Opportunities for advancement
Referral program

Qualifications

Bachelor of Science
Windows
Network infrastructure
Bachelor's degree
Master of Business Administration

Full Job Description

Overview
We are seeking a dedicated and experienced Helpdesk Team Leader to oversee our technical support team. This role is essential in ensuring that our IT support operations run smoothly and efficiently. The Helpdesk Team Leader will be responsible for maintaining the design and integrity of customer’s software systems, coordinating complex projects, and implementing software solutions. This position involves seamless communication with internal and external contact points to ensure exceptional customer service delivery in a timely and quality-focused manner.

Duties

IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Microsoft, and VMware.
Design, implementation, and support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
Engineer and implement system solutions for customers using technologies that meet their needs.
Implement and support disaster recovery solutions.
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
System documentation and consulting.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
Ability to work in a team and communicate effectively.
Develop in-depth knowledge of the technology stack and how it relates to customer’s needs.
Document internal processes and procedures related to duties and responsibilities.

Requirements

Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.
Self-motivated with the ability to work in a fast-moving environment.
Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
Diagnosis skills of technical issues.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization’s key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Self-motivated with the ability to work in a fast-moving environment.

Educational/Previous Experience Recommendations:

BA/BS, preferably in computer science or a related field.
MBA/MS preferred but not required.
5 or more years of IT or related experience.

Benefits:

Competitive salary based on experience and qualifications
Inclusive health, vision, and dental benefits
Performance-based incentives and generous bonus levels
Comprehensive on-the-job training and support
Positive working environment and corporate culture
Opportunities for career advancement

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

Team Lead Helpdesk jobs

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EPIC EHR Helpdesk Shift Lead - REMOTE

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Director of Accounts - Digital/Agency Services

IT Manager / Senior IT Manager (based on experience)

IT Helpdesk Engineer

IT Security Installer

SOC Shift Lead - Information Security

Senior Systems Administrator, Systems Support

Director of User Technology & Application Support

Senior Systems Administrator/Helpdesk Engineer

Senior Helpdesk Engineering Management Specialist (TS/SCI Poly)

Substitute

Chief Executive Officer

Child Care Substitute Teacher - Santa Monica - Bright Horizons at Ocean Park

Certified Child Care Teacher -Preschool Hiring Incentive!

Child Care Twos Lead Teacher - Santa Monica - Bright Horizons Children's Center at The Water Garden - $1,000 Hiring Incentive

Substitute

Managed Print Services Specialist

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