Top 4776 Tech Field Ii Jobs

Tech Field Support II
Albany Medical Center —Albany, NY
- $54,690 - $82,035 a year
- Full-time
- Mid-level
Quality Control - NACE II Field Tech
JT Thorpe —Houston, TX
- $35 - $45 an hour
- Overtime
- Background check
- Spanish
- Construction site
- Opportunities for advancement
Quick Apply
Software QA Engineer II
CRIO Inc —Remote
- $75,000 - $85,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- HIPAA
- Dental insurance
- Work from home
Quick Apply
Research Lab Tech II
The General Hospital Corporation —Boston, MA
- $24.28 - $39.43 an hour
- Full-time
- Hospital
- Computer literacy
- Mid-level
- Opportunities for advancement
Quick Apply
R&D Tech II
Honeywell —Des Plaines, IL
- $49,500 - $61,900 a year
- Full-time
- Microsoft Outlook
- OSHA
- Mid-level
- Health savings account
- Paid holidays
Research Technician II
The General Hospital Corporation —Boston, MA
- $24.28 - $39.43 an hour
- Full-time
- Computer literacy
- Mid-level
- Analysis skills
- Opportunities for advancement
Quick Apply
Research Tech II - Bertolet Lab
The General Hospital Corporation —Boston, MA
- $24.28 - $39.43 an hour
- Full-time
- Computer literacy
- Mid-level
- Analysis skills
- Opportunities for advancement
Quick Apply
Environment Monitoring Tech II
FUJIFILM —Santa Ana, CA
- $31.11 - $35.00 an hour
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Field Communications Tech (Entry Level to Experienced) – Travel Opportunities
EnerStar Solutions —Trout Run, PA
- $22 - $28 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Travel
- AD&D insurance
- Paid holidays
Quick Apply
Research Lab Tech II
USC —Los Angeles, CA
- $24.25 an hour
- Background check
- Mid-level
- Analysis skills
- Health insurance
Field Service Tech II
Light & Wonder —Indiana
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Field Tech Team Lead (NETA II)
AMP Quality Energy Services —Richmond, VA
- $42 - $55 an hour
- Extended hours
- Background check
- Clean driving record
- Management
- Relocation assistance
- Health insurance
Quick Apply
Engineering Tech II or III
Livingston County —Pontiac, IL
- $67,600 - $77,064 a year
- Construction site
- Maintenance
- Mid-level
- Paid holidays
- Health insurance
OSP Designer II - Mi-Tech Services, Inc.
Michels Corporation —Oakdale, MN
- $28 - $34 an hour
- Civil engineering
- Mid-level
- 1 year
Quick Apply
Training Operations Associate II
Lyra Health —Remote
- $68,000 - $103,500 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Continuous improvement
- Paid parental leave
- Health savings account
Service Field Tech, Sr. Service Field Tech - Power Systems Tech I, II, III, or IV
RESA Power —Blaine, MN
- $40.43 - $53.91 an hour
- 8 hour shift
- 5 years
- Military
- No high school diploma
- Health insurance
- Dental insurance
Quick Apply
Highway Tech II
Wright County —Buffalo, MN
- $30.81 - $43.75 an hour
- Full-time
- Construction site
- Research
- Mid-level
Surgical Tech II South Tower
Corewell Health —Royal Oak, MI
- Weekends as needed
- Surgery
- Mid-level
- High school diploma or GED
Cardiovascular Tech II
Ellis Medicine —Schenectady, NY
- $33.71 - $50.56 an hour
- Weekends as needed
- Background check
- Anatomy knowledge
- Hospital
Quick Apply
CT Technologist
Boulder Community Health —Boulder, CO
- $39.16 - $58.74 an hour
- 12 hour shift
- Anatomy knowledge
- Blood sampling
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply

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Tech Field Support II

Albany Medical Center -
Albany, NY

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Job Details

Full-time
$54,690 - $82,035 a year

Qualifications

Desktop computer repair
Field service equipment repair
Standard Operating Procedures (SOPs) implementation
In-person customer service
Mid-level
Incident Escalation
Software installation
Enterprise software support
Internal employee customer service
Desktop (troubleshooting support)
Office equipment installation
Healthcare privacy protection
Resolving technical support tickets
Desktop administration
Escalation handling
Standard operating procedures (SOPs)
Field engineering

Full Job Description

Department/Unit:

AMHS - IT Infrastructure

Work Shift:

Day (United States of America)

Salary Range:

$54,690.00 - $82,035.00

The Tech Field Support provides onsite and remote support for all complex and in person support needs. The Tech Field Support will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, training, documentation and resources at their disposal. The Tech Field Support escalates and notifies Information Technology employees appropriately according to documented standard operating procedures. The Tech Field Support is responsible for an exemplary customer service experience for all Albany Med employees during their interaction with the Albany Med Help Desk. The Tech Field Support acts as a liaison between the customers and Information Technology to resolve any issue that is reported, and will fulfill any project based or new requests that are assigned to them in the documented timelines.

Level II

The Tech Field Support – Level II will have little to moderate onsite field support experience but has a desire to pursue a career in some field of Information Technology. The individual will complete tasks as documented by departmental standard operating procedures, processes, documentation and training. The individual will receive close to moderate supervision and is expected to escalate issues that fall outside of their training and documentation for disposition by senior peers or management. The individual will have knowledge of and the ability to adhere to customer service standards and ensure that all written and verbal interactions with users meet those standards. The individual will have exemplary personal work ethic and strive to work effectively and efficiently.

Typical responsibilities include:

Support

Respond to problems called in and repair malfunctioning equipment in a timely manner
Provide support with desktop troubleshooting, configuration and diagnostic tools
Install terminals, modems, personal computers, printers and other desktop equipment and software to support enterprise future business growth and the movement and/or expansion of enterprise units
Adhere to customer service standards in all verbal and written interactions with users
Work as part of a team to meet goals set forth by Information Technology management
Meet all documented and communicated statistical metrics that drive overall departmental performance

Supervision

This position will provide guidance to the Help Desk Tech - Levels I, II, III and IV

Contact with others

High degree of contact internal and external to Albany Med including any user of any Albany Med device or application

Other

Maintain current technical expertise in the rapidly changing technology of Albany Med Information Technology
Use customer feedback as a basis for taking actions, which solve customer problems quickly and effectively
Provide best effort support for non-standard applications and hardware

Participate in on-call rotation and help troubleshoot customer issues
Maintain confidentiality by using and communicating information only as needed to perform one’s duties
Perform at or above the Information Technology performance standards
Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.)
Complete other duties or assignments as designated by management

Thank you for your interest in Albany Med Health System!

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

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Refine Your Search

Tech Field Ii jobs

Tech Field Support II

Quality Control - NACE II Field Tech

Software QA Engineer II

Research Lab Tech II

R&D Tech II

Research Technician II

Research Tech II - Bertolet Lab

Environment Monitoring Tech II

Field Communications Tech (Entry Level to Experienced) – Travel Opportunities

Research Lab Tech II

Field Service Tech II

Field Tech Team Lead (NETA II)

Engineering Tech II or III

OSP Designer II - Mi-Tech Services, Inc.

Training Operations Associate II

Service Field Tech, Sr. Service Field Tech - Power Systems Tech I, II, III, or IV

Highway Tech II

Surgical Tech II South Tower

Cardiovascular Tech II

CT Technologist

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