Top 10360 Tech Support Agent Jobs

Technical Support Associate - PH
Compass Experience Labs —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Quick Apply
Support Consultant
Zillow.com —Remote
- $20.60 - $34.60 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Fair chance
- Flexible schedule
TECH SUPPORT AGENT
House Insurance Rates —Chicago, IL
- Part-time
- Windows
- High school diploma or GED
- Bachelor's degree
Billing Specialist
Alex MacWilliam Real Estate —Remote
- $21.63 an hour
- Full-time
- Remote
- Mid-level
- Time management
- Paid parental leave
- Health savings account
Customer Engagement Specialist - Work from Home
Teleperformance —Remote
- Full-time
- Remote
- Microsoft Word
- High school diploma or GED
- Analysis skills
- Paid training
- Health insurance
CS Tech Support Specialist I (***)
Moda Health —Milwaukie, OR
- $21.30 - $23.96 an hour
- Weekends as needed
- Microsoft Excel
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Customer Support Specialists, AI Response Evaluation
mpathic —Seattle, WA
- $30 - $40 an hour
- Part-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
13d
Technical Support Agent
PAR —Remote
- $19 - $22 an hour
- Overtime
- Remote
- Computer science
- Windows
- Computer networking
Customer Support Specialist
Propelus —Remote
- $18 - $22 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Health savings account
- Health insurance
Call Center Lead with AI-Tech support (AI implementation)
Imperial Management Administrators Services Inc —Pasadena, CA
- $30 - $32 an hour
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
Quick Apply
Technical and Customer Experience Advisor - Work From Home - US
Transcom —Remote
- From $17.31 an hour
- Overtime
- Remote
- 18 years or older
- English
- Research
- Health insurance
- Dental insurance
Member Experience Associate
Fetch Pet Insurance —Remote
- $20.00 - $21.50 an hour
- Full-time
- Remote
- Google Workspace
- Bachelor's degree
- 1 year
- Tuition reimbursement
- Paid time off
License Holder Support Agent
GIA Publications, Inc. —Remote
- $17 an hour
- Urgently hiring
- Remote
- Data entry
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
Customer Service Escalation Phone Rep (Part Time)
U-Haul —Remote
- $16 - $19 an hour
- Part-time
- Remote
- Computer literacy
- Data entry
- Typing
Conversational Chat Bot Designer - Remote Job
EnthuZiastic —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Support Center Shift Supervisor - US Remote
PerfectServe —Remote
- $65,000 a year
- Weekends as needed
- Remote
- Mid-level
- Leadership
- 2 years
- Paid holidays
- Disability insurance
Quick Apply
Open call for positions at BFA Global
BFA Global —Remote
- Remote
- Mid-level
- Product management
Healthcare Customer Service Representative - Remote
Teleperformance —Tennessee
- Full-time
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance
Member Experience Agent III
Fetch Pet Insurance —Remote
- $25.00 - $28.85 an hour
- Full-time
- Remote
- Google Workspace
- Mid-level
- 3 years
- Tuition reimbursement
- Paid time off
Remote Financial Services Agent (Contract) — Inbound Card & Account Support
ShyftOff Corp —Remote
- $15 - $17 an hour
- Choose your own hours
- Remote
- CRM software
- Background check
- Customer service
- Work from home
- Flexible schedule
Quick Apply
3d

I want to receive the latest job alert for Tech Support Agent

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Tech Support Agent jobs near

Technical Support Associate - PH

Compass Experience Labs -
Remote

Quick Apply

Job Details

Full-time

Qualifications

Mid-level
Communication skills

Full Job Description

MEET COMPASS

We partner with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

Role Expectations

Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Documents incidents and resolutions and provides updates to the knowledge base where applicable
Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.

Qualification

1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
Strong technical proficiency in hardware and networking
Good understanding of security best practices in a regulated business.
Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
Experience in POS troubleshooting is an edge, ALOHA experience is a plus
Exceptional English communication skills (written and spoken)

Technology Requirements

A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
All agents must have a working camera to be used during training sessions and 1:1 conversation.
Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
All agents will be required to install third-party software in order to run the screen capture module:
- Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
Download speed must be at least 25 MBPS with latency (RTT) of <200ms.
Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
RAM: 16 GB

Benefits:

A fully remote work environment
This is currently a full time position, offering competitive wages
Comprehensive training on our products and services.
Career development opportunities, including internal promotions.
A positive and growing work culture that values diversity and inclusivity.

If you possess a compassionate nature, thrive in a customer-centric role, and have a passion for assisting others, we encourage you to apply.

Quick Apply

Refine Your Search

Tech Support Agent jobs

Technical Support Associate - PH

Support Consultant

TECH SUPPORT AGENT

Billing Specialist

Customer Engagement Specialist - Work from Home

CS Tech Support Specialist I (***)

Customer Support Specialists, AI Response Evaluation

Technical Support Agent

Customer Support Specialist

Call Center Lead with AI-Tech support (AI implementation)

Technical and Customer Experience Advisor - Work From Home - US

Member Experience Associate

License Holder Support Agent

Customer Service Escalation Phone Rep (Part Time)

Conversational Chat Bot Designer - Remote Job

Support Center Shift Supervisor - US Remote

Open call for positions at BFA Global

Healthcare Customer Service Representative - Remote

Member Experience Agent III

Remote Financial Services Agent (Contract) — Inbound Card & Account Support

I want to receive the latest job alert for Tech Support Agent

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected