Top 430 Tech Support III Jobs

Data Processing User Support Technician I, II - IT Information and Support Unit III
Hawaii State Department of Education —Honolulu, HI
- $3,900 - $4,221 a month
- Part-time
- Mid-level
- Under 1 year
2d
Service Desk Engineer III
Infinity Technology Services —Kansas City, MO
- $60,000 - $75,000 a year
- Weekends as needed
- Background check
- Azure
- 5 years
- Paid training
- Health insurance
Quick Apply
Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
IT Technician / Tier 3 (In-house)
Pacific Office Equipment —Port Angeles, WA
- $25 - $35 an hour
- Full-time
- Customer service
- Mid-level
- IT
- Paid holidays
- Health insurance
Quick Apply
IT Support Specialist (3 YRS Exp REQ)
Advanced Tech Enterprises —Broken Arrow, OK
- $40,000 - $55,000 a year
- Full-time
- 5 years
- Mid-level
- Windows
- Paid time off
Quick Apply
1d
Deposit Application Software Support Representative III
Jack Henry & Associates —Springfield, MO
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- 1 year
Tier 2/3 Technical Support - MSP
Evolv I.T. —Birmingham, AL
- $50,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Senior Implementation Specialist-DUE 7/9 by 3 pm Central
ABBTECH Professional Resources, Inc. —Ashburn, VA
- $59 - $74 an hour
- Temporary
- Mid-level
- Travel
- US work authorization
- AD&D insurance
- Paid holidays
Quick Apply
11d
Desktop Support Administrator - Tier III
Robert Half —Santa Ana, CA
- $47.50 - $55.00 an hour
- Contract
- 7 years
- Windows
- US work authorization
- Disability insurance
- Dental insurance
Quick Apply
20h
System Support Technician III
Tekmanagement —Medford, OR
- $90,000 - $125,000 a year
- Email
- Background check
- Azure
- System design
- Health insurance
- Dental insurance
Quick Apply
11d
SCITLS Help Desk Technician III
General Dynamics Information Technology —Offutt AFB, NE
- $26.44 - $35.78 an hour
- Full-time
- 5 years
- High school diploma or GED
- Senior level
- Paid holidays
- 401(k) matching
7d
Information Technology/Assurance (IT/IA) Specialist III
General Dynamics Information Technology —Fairfield, CA
- $108,630 - $146,970 a year
- Ability to lift 50 pounds
- Experience equivalent to degree accepted
- Senior level
8d
SCITLS Help Desk Technician III
General Dynamics Information Technology —Offutt AFB, NE
- $26.44 - $35.78 an hour
- Full-time
- 5 years
- High school diploma or GED
- Senior level
- Paid holidays
- 401(k) matching
Help Desk Technical Support - Shift Wednesday - Sunday, 3:00pm -11:30pm- US Citizenship required
General Dynamics Information Technology —Washington, DC
- $25.63 - $28.75 an hour
- Mid-level
- Office
- In-person
- Paid holidays
- 401(k) matching
9d
IT Specialist Digital Support Tier III
United States Agency for Global Media (USAGM) —Washington, DC
- $60.10 an hour
- Weekends as needed
- Office
- Senior level
Quick Apply
Technology Support Tech III - Grades K-5
Gwinnett County Public Schools —Gwinnett County, GA
- $49,435 - $79,283 a year
- Full-time
- Mid-level
- Elementary school
- School
Clinical Support Tech III
University of Rochester —Rochester, NY
- $20.75 - $28.01 an hour
- Weekends as needed
- Anatomy knowledge
- Mid-level
- Organizational skills
Technology Support III
JPMorganChase —New York, NY
- $114,000 - $155,000 a year
- Full-time
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Tuition reimbursement
8d
Technology Support Tech III - IT Customer Service and Support
Gwinnett County Public Schools —Gwinnett County, GA
- $49,435 - $79,283 a year
- Full-time
- 5 years
- Windows
- Ability to climb stairs
IT Support Technician I, II, and III (AV Support)
Community College of Baltimore County —Catonsville, MD
- $46,596 - $91,343 a year
- Full-time
- Classroom
- Microsoft Outlook
- Mid-level
- Free parking
- Paid jury duty

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Data Processing User Support Technician I, II - IT Information and Support Unit III

Hawaii State Department of Education -
Honolulu, HI

Apply Now

Job Details

Permanent | Part-time | Full-time
$3,900 - $4,221 a month
2 days ago

Qualifications

Software issue identification
Accounting systems
Computer operation
Budgeting support
Educational administrative software
Equipment repair
Equipment installation
Hardware maintenance
Student information system
Financial software
Mid-level
Software installation
User training (technical support)
Payroll systems
Corrective maintenance
Corporate training program coordination
Curriculum implementation
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Desktop applications
Office supply ordering
Educational program scheduling
Network support
Schedule creation
Customer issue escalation
Software testing
Lesson planning
Hardware management

Full Job Description

JOB This posting is being used to fill various Data Processing User Support Technician positions at the specified location. The authorized level of the position is Data Processing User Support Technician II. Applications are being accepted down to the Data Processing User Support Technician I in the event of recruiting difficulties.

Salary Range:Data Processing User Support Technician I, SR-13: $3,900.00 per monthData Processing User Support Technician II, SR-15: $4,221.00 per month EXAMPLE OF DUTIES

Provides training and assistance to users on system equipment, procedures and computer application programs. Conducts hands-on training in proprietary departmental information systems applications (e.g. Financial Management System, Local School Accounting, Time & Attendance, eSIS, Form 7, Casual Payroll), including the installation and configuring of various applications, configuring network and VPN connections, proper procedures for bringing up and shutting down the equipment, keyboard operation, logging on and off the various systems, etc. Prepares training outlines/lesson plans, visual aids, exercises and informational material. Provides training updates whenever new releases are acquired or existing programs are upgraded.
Troubleshoots both hardware and software computer problems including operating systems, internet, and problems with various applications, such as Microsoft Office, electronic mail, etc. Assists users when problems occur. Diagnose causes for interruptions in processing and takes corrective action, as necessary, as defined in operating instructions or based on previous experience. May consult manuals, vendors or higher-level data processing personnel for assistance. Determines if a service call should be placed or if the problem should be referred to higher-level data processing personnel. Documents problems and resolutions for future reference. Participates in the testing of new software releases, identifies problems and recommends solutions.
Maintains contact with users to monitor effectiveness of the training and reinforce the training. Responds to questions from departmental users regarding the capabilities of various software applications and assists them in simplifying the creation and maintenance of proprietary departmental information systems applications by making suggestions as to the operations available within the different software applications to meet specific departmental needs.
Assists users by creating models, worksheets, electronic forms, data files, etc., to support specific financial or budgetary and operational requirements of the department; performs rudimentary programming tasks, e.g. to generate ad hoc reports.
Performs work-site installation and reinstallation of system hardware and software and other PC-supported applications.
Schedules and coordinates training center activities (e.g. training classes, video conferences); orders supplies; maintains inventory and coordinates the maintenance and repair of training center equipment; maintains the various servers in the training center; and keeps track of training center expenditures.

SUPPLEMENTAL INFORMATION Salary: The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable.

Requirements: Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Unless specifically indicated, the required education and experience may not be gained concurrently. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience, not one year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve months of experience at 60 hours/week is equivalent to one year of experience, not one and a half years.

Temporary Assignment: Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below:

A copy of the applicant’s TA History Report or equivalent system-generated report;
A signed letter from the applicant’s supervisor that includes the applicant’s name, his/her TA job title, the TA start and end dates (from mm/yy to mm/yy), his/her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or,
Copies of the applicant’s signed SF-10 Forms.

Documents: Attach all relevant supporting documents to your application. Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023. All submitted documents become the property of the Hawaii State Department of Education.

Information about Temporary Positions: Temporary positions may be extended year to year, dependent upon funding and departmental needs. Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities. A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months. Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force.

Apply Now

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