Top 1456 Tech Support Project Jobs in San Francisco, CA

User Support Specialist I
California College of the Arts —San Francisco, CA
- $27.59 an hour
- Email
- Background check
- Computer Science
- Office
- Health insurance
Administrative Assistant
UC Law SF —San Francisco, CA
- $24.00 - $26.78 an hour
- Part-time
- Background check
- School experience
- Microsoft Excel
- Commuter assistance
- Paid holidays
Quick Apply
Field Support Specialist
Sprinter Health —San Francisco, CA
- $65,000 - $85,000 a year
- Weekends as needed
- Remote
- Google Workspace
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Radiology Technologist I (Xray Technologist)
Sollis Health —San Francisco, CA
- $50 - $60 an hour
- Full-time
- Patient monitoring
- HIPAA
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Account Manager - Event Production Company
Desired Effect —Pleasant Hill, CA
- $26 - $30 an hour
- Weekends as needed
- Background check
- Google Workspace
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Junior Estimator
Curtis Edward Dennison Landscape, Inc. —South San Francisco, CA
- $65,000 - $85,000 a year
- Full-time
- Clean driving record
- Construction site
- Basic math
- Health insurance
- Dental insurance
Quick Apply
6d
Real Estate Acquisition and Development Associate
Security Public Storage —San Francisco, CA
- $90,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Free parking
- Health insurance
Quick Apply
Graphic Designer / Sign Production Specialist / Ai + Workflow Automation Experience Preferred
Davis Sign Co —San Rafael, CA
- $25 - $30 an hour
- Full-time
- Sales
- System design
- English
- Paid holidays
- Health insurance
Quick Apply
Tech II
Klinger Moving, a Corovan Corporation Affiliate —San Leandro, CA
- $22.75 - $25.80 an hour
- Overtime
- English
- Mid-level
- Office
Quick Apply
Lighting Technical Sales Associate
DiCon Fiberoptics, Inc. —Richmond, CA
- From $85,000 a year
- Urgently hiring
- Sales
- Public speaking
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
11d
Retail Display Installer - Technology
2020 Companies, Inc. —San Francisco, CA
- $21 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- Mileage reimbursement
Quick Apply
Senior Strategic Partnership Manager
PASONA N A, INC. —California
- $160,000 - $185,000 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
Autonomous Vehicle Technician AFTERNOON SHIFT - San Francisco 94124 / HOURLY PAY $33-$55
AutoNation —San Francisco, CA
- $33 - $55 an hour
- Weekends as needed
- ASE Certification
- Clean driving record
- 5 years
- Dental insurance
- Paid time off
Quick Apply
6d
Event Coordinator
Tech observer —South San Francisco, CA
- $25.00 - $26.81 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
4d
Full Time Front Desk Specialist
Psoas Massage + Bodywork —San Francisco, CA
- $23 an hour
- Full-time
- Google Workspace
- Bachelor's degree
- US work authorization
- Commuter assistance
- Health insurance
Quick Apply
Sr. Operations Manager
Kelly Services —South San Francisco, CA
- $48 an hour
- 8 hour shift
- Hybrid work
- 5 years
- Bachelor's degree
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
14d
Executive Director, CMC QA
Ultragenyx Pharmaceutical —South San Francisco, CA
- $294,100 - $363,300 a year
- Microsoft Word
- Microsoft Excel
- Office
- Gym membership
4d
Executive Director, CMC QA
Ultragenyx Pharmaceutical —Novato, CA
- $294,100 - $363,300 a year
- Microsoft Word
- Microsoft Excel
- Office
- Gym membership
4d
HVAC Project Manager
Western Allied Mechanical —Union City, CA
- $95,000 - $200,000 a year
- Full-time
- Construction site
- System design
- Mid-level
- Fuel card
- AD&D insurance
Quick Apply
Brand Designer
Crusoe —San Francisco, CA
- $100,650 - $122,000 a year
- Full-time
- Senior level
- 4 years
- Commuter assistance
- Paid parental leave
Quick Apply

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User Support Specialist I

California College of the Arts -
San Francisco, CA

Apply Now

Job Details

Full-time
$27.59 an hour

Benefits

Health insurance

Qualifications

Computer operation
Customer communication
Computer hardware
Network protocols
Desktop applications
Desktop administration

Full Job Description

The User Support Specialist employs excellent communication and customer service skills to collaborate with other teams in supporting student and faculty use of CCA’s technology infrastructure. This individual maintains all installations, implementations and uses of CCA owned desktop computers, peripherals, lab printers, and software used by students and faculty. This individual provides exceptional support to end-users for CCA hardware, student and faculty owned devices, and basic software use. Understands the necessity of clear, prompt and respectful communication with all constituents in a diverse, artistic community.

Please note that CCA is transitioning and working towards a wind down of operations with the 2027 academic year.

MAIN RESPONSBILITIES:

Front Line, Tier 1 & 2 Support - 60%

Provides frequent, clear, direct, and professional communication with students, faculty, and other staff.
Works closely with the User Support team and Help Desk Supervisor toward the prompt and complete resolution of Help Desk tickets.
Performs tier 1 and 2 troubleshooting, technical assistance and support on various software applications, hardware, and lab printers.
Provides technical support for classes scheduled in the computer labs.
Provides direct in person tech support for walk-ins at the Tech Office.
Provides remote support to students and faculty via zoom or telephone.

Computer Lab/Technical Maintenance - 30%

Ensures computing facilities are clean, orderly, and functional.
Ensures lab printers and plotters are stocked with paper, toner, and are functioning properly.
Assists with the planning, installation, management, and maintenance of Academic technologies college wide.
Helps to install new software and hardware including printers and other related peripheral hardware in computer labs.
Assists with computer deployment, configuration, security, and patching solutions.
As directed by the System Administrator, Associate Director or other staff, performs routine OS and software updates.
Helps maintain departmental inventory for computers, hardware and software, keeping current records including purchase price, serial numbers, warranties, equipment specifications, equipment location, software license agreements and version numbers, etc.
Troubleshoots computer lab A/V equipment outside of Media Center hours.
Assists System Admin or other staff in testing and troubleshooting.

User Training & Communications - 5%

Documents projects and helps to write user instructions.
Maintains computer lab Portal pages to ensure information is up to date.
Provides individual or group instruction and training to students and faculty on computer hardware and CCA provided tech services.

Other - 5%

Performs additional duties as required.

MINIMUM QUALIFICATIONS:

Excellent and demonstrable customer service / communication skills are required.
1-2 years experience as a computer technician, installing and maintaining hardware, software and peripherals or providing technical support to individuals is required, preferably in an academic environment.
BA degree in computer sciences or digital art related field preferred, may substitute equivalent work experience and training.
Familiarity with current versions of Macintosh OS, Microsoft Windows, Google Apps, client/server/cloud applications, basic computer networking concepts, Internet software and protocols required.
Strong interpersonal and communication skills, both written and oral are required.
Previous experience working successfully in a collaborative setting is preferred.
Previous work experience in an academic setting is preferred.

An ideal candidate is:

Comfortable working with a small team of highly technical individuals in a high pressure, customer service focused unit.
A self-motivated individual who can juggle many projects at once, including time-management and prioritization of workflow.
Able to support non-technical persons with technical issues, and able to explain computing concepts to users in a clear, supportive, and easily understood manner.
Has excellent attention to detail and routine daily functions, as well as the ability to keep focused and productive with long-term projects in a job with frequent interruptions.

This position is primarily indoors, but involves going to various locations on campus, lifting 40 lb rolls of plotter paper, and various other activities on stepladders or under desks.

COMPENSATION & BENEFITS :

The compensation for this position is $27.59/hour
CCA offers a comprehensive benefits package, including the choice of five medical plans, generous holiday, sick & vacation time, a retirement match and tuition remission. CCA covers an average of 91% of the medical plan cost for the employee only and an average of 82% for employees with dependents. More information can be found here: https://portal.cca.edu/working/office-human-resources/employee-benefits .

POSITION DETAILS :

CCA considers a full-time work week to be 37.5 hours per week.
Work Mode: campus based
Schedule: Mon-Fri 9am-5pm
This position is covered under the staff union collective bargaining agreement and will be required to contribute to union dues/agency fees.

Location

San Francisco

FLSA

Non-Exempt

Additional Locations

Application Instructions

Applicants are required to attach a cover letter and resume. Incomplete applications will not be considered. Recommended document file formats are Word or PDF. If there are multiple attachments, we recommend compressing/zipping your files into a zip format file. There is also a place in the application for you to provide a link to large documents. Please submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions.

Application Deadline

For staff positions, screening begins immediately and continues until the position is filled.

EEO Statement

As an educational and cultural institution, California College of the Arts has a responsibility to provide access and opportunities for all people, with special attention to supporting groups historically underrepresented in higher education.

We believe that a culturally diverse campus is integral to academic excellence, and our student, faculty, staff, and trustee bodies should reflect the diverse world in which we live, with attention to race, ethnicity, religious creed, national origin, age, sex, sexual orientation, gender identity or expression, and ability.

California College of the Arts is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. In alignment with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. If a background check is required for a position, it will be noted in the job posting.

Questions?

Please address any questions to [email protected] .

Apply Now

Refine Your Search

Tech Support Project jobs in San Francisco, CA

User Support Specialist I

Administrative Assistant

Field Support Specialist

Radiology Technologist I (Xray Technologist)

Account Manager - Event Production Company

Junior Estimator

Real Estate Acquisition and Development Associate

Graphic Designer / Sign Production Specialist / Ai + Workflow Automation Experience Preferred

Tech II

Lighting Technical Sales Associate

Retail Display Installer - Technology

Senior Strategic Partnership Manager

Autonomous Vehicle Technician AFTERNOON SHIFT - San Francisco 94124 / HOURLY PAY $33-$55

Event Coordinator

Full Time Front Desk Specialist

Sr. Operations Manager

Executive Director, CMC QA

Executive Director, CMC QA

HVAC Project Manager

Brand Designer

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