Top 8257 Tech. Support Analyst Jobs

Tech Support Analyst
Speed Express —Montebello, CA
- From $65,000 a year
- Full-time
- Background check
- Spanish
- English
- Health savings account
- Health insurance
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Senior Tech Support Analyst
recruitAbility —Austin, TX
- $90,000 - $120,000 a year
- Full-time
- Remote
- Windows
- Senior level
Tier 1 Support Specialist - US Remote
PerfectServe —Remote
- $19 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
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8d
Data Analyst
Prowess Consulting —Remote
- $45 - $75 an hour
- Contract
- Research
- Mid-level
- Analysis skills
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5d
Customer Success Operations Analyst
OpenSesame —Remote
- $110,000 - $120,000 a year
- Remote
- Mid-level
- Leadership
- Health insurance
- Dental insurance
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Support Operations Coordinator - US Remote
PerfectServe —Remote
- $65,000 a year
- Weekends as needed
- Remote
- Mid-level
- Leadership
- 2 years
- Paid holidays
- Disability insurance
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Service Desk Analyst
Zones —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
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IT Support Analyst (West Coast)
Magna Legal Services —Remote
- $60,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- SQL
- Health insurance
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Field Tech Support Analyst
Optum —Chappaqua, NY
- $28.94 - $51.83 an hour
- Full-time
- Remote
- Up to 50% travel
- Pass drug screening
- Mid-level
Customer Support Analyst, Tier 1
Agfa —Remote
- Remote
- Computer Science
- Mid-level
- Windows
IT Support Supervisor
Magna Legal Services —Remote
- $75,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- SQL
- Health insurance
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Board Certified Behavior Analyst (BCBA) - In-Home ABA Services
Boston Behavior Learning Centers —Brockton, MA
- $77,000 - $88,000 a year
- Part-time
- Hybrid work
- Data analysis skills
- Mid-level
- Master's degree
- Travel reimbursement
- Continuing education credits
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Board Certified Behavior Analyst (BCBA)
Behavioral Connections —North Dartmouth, MA
- From $81,000 a year
- Full-time
- Background check
- Private practice
- Mid-level
- Continuing education credits
- Health insurance
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COMMODITY SPECIALIST
Moses Lake Industries —Moses Lake, WA
- $65,000 - $88,400 a year
- Full-time
- Customer service
- Bachelor of Science
- English
- Health savings account
- AD&D insurance
Hybrid- Board Certified Behavior Analyst
Community Autism Services —El Segundo, CA
- $40 - $50 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- Data analysis skills
- Mid-level
- Paid holidays
- Health insurance
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Sr Tech Specialist - Mechanical
Energy Transfer Partners —Midland, TX
- Full-time
- 6 years
- Heavy lifting
- Engineering
- Profit sharing
- Paid time off
Board Certified Behavior Analyst (BCBA) - Part Time in Home
ABA Therapy Partners —Ventura, CA
- $55 an hour
- Part-time
- Applied behavior analysis
- Writing skills
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
Child Care Specialist
Soar Autism Center —Aurora, CO
- $21.50 - $28.50 an hour
- Full-time
- Childcare
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
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Child Care Specialist
Soar Autism Center —Englewood, CO
- $21.50 - $28.50 an hour
- Full-time
- Childcare
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
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Board Certified Behavior Analyst (BCBA) Tooele
ABA Achievers —Tooele, UT
- $90 - $100 an hour
- Contract
- Hybrid work
- Spanish
- English
- Mid-level
- Professional development assistance
- Flexible schedule
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Tech Support Analyst

Speed Express -
Montebello, CA

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Job Details

Full-time
From $65,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Performance dashboard reports
Non-technical user support
Mandarin
Dashboard development
Spanish
Data visualization software proficiency
Business intelligence report generation
Dashboard creation support
Logistics
English
Metrics Reporting
Trend analysis
SQL
Business intelligence tools
Outlier detection
Bachelor's degree
Attribution modeling
Issue tracking
IT
Query management
Middleware systems
Python
Stakeholder relationship building
Data analysis software
Stakeholder management

Full Job Description

Location: Montebello, CA/Dallas & Houston, TX

Work Arrangement: On-site

*Bilingual English and Mandarin required, Spanish is a plus

Position Summary

We are seeking a detail-oriented and technically skilled Data/Tech Support Analyst to serve as the bridge between business users, BI teams, and technical teams. This role is responsible for resolving data and system issues, supporting end users, and leveraging data analysis to diagnose problems and drive continuous improvement.

The ideal candidate combines solid SQL/Python skills with strong communication and troubleshooting ability. This role works closely with operational teams, product managers, BI developers, and engineers to triage user-reported issues, investigate data anomalies, and ensure reliable data and system performance.

Key Responsibilities

Serve as the primary point of contact for business users; triage data and system-related issues, coordinate with business, product, and engineering teams, and drive end-to-end resolution
Use SQL and Python to perform log and data investigation, diagnose system or data pipeline issues, and identify root causes of user-reported problems
Provide routine configuration and account/permission support; assist with on-site support and shift-based coverage as needed
Monitor and validate data accuracy across reports, dashboards, and data feeds; proactively flag and escalate anomalies and data quality issues to relevant teams
Build and maintain operational dashboards and recurring reports tracking support metrics, system health, and issue resolution trends
Communicate investigation results and data findings clearly to both technical and non-technical stakeholders
Collaborate with BI Developers, Data Engineers, and product teams to investigate and resolve data pipeline, reporting, and user data questions (report definitions, data interpretation, anomaly investigation)
Participate in UAT and QA activities; conduct post-incident reviews, document lessons learned, and develop standardized support playbooks and knowledge base documentation
Maintain data definitions, KPI standards, and governance documentation; work with operations teams to identify opportunities to improve data tooling and support processes
Leverage AI-assisted analytics tools to improve investigation efficiency and insight generation; support trend analysis and business performance evaluation where applicable

Required Qualifications

Bachelor’s degree in Data Analytics, Business Analytics, Statistics, Economics, Information Systems, Finance, or related field
2+ years of experience in data analysis, technical support, or a hybrid data/operations support role
Strong analytical and problem-solving skills
Ability to communicate technical findings to non-technical audiences
Strong troubleshooting mindset with the ability to independently investigate and resolve data and system issues
Experience providing user-facing support; comfort with on-call or shift-based support arrangements

Required Technical Skills

Analytics & Reporting

Python
SQL
Microsoft Excel
Dashboard and reporting tools (Power BI, Tableau, or similar)

Analytical Skills

Statistical analysis
Business analysis
Attribution analysis
Trend and KPI analysis

Additional Skills

AI-assisted analytics tools and productivity platforms
Data interpretation and storytelling
Presentation and communication skills

Preferred Qualifications

Experience working with BI and data warehouse environments
Familiarity with dimensional data models and enterprise reporting concepts
Experience supporting operational, financial, or executive reporting
Knowledge of data quality validation and UAT processes
Experience working with cross-functional business teams
Experience in logistics, operations, or technical support roles
Familiarity with API integration, log analysis, and monitoring/alerting mechanisms
Proficiency in Excel and/or BI reporting tools for dashboard creation and ad hoc analysis

Key Competencies

Analytical thinking
Business acumen
Data storytelling and communication
Attention to detail
Stakeholder management
Problem-solving and critical thinking
Curiosity and continuous learning

Pay: From $65,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance

Experience:

SQL: 2 years (Required)

Language:

Mandarin (Required)

Work Location: In person

Quick Apply

Refine Your Search

Tech. Support Analyst jobs

Tech Support Analyst

Senior Tech Support Analyst

Tier 1 Support Specialist - US Remote

Data Analyst

Customer Success Operations Analyst

Support Operations Coordinator - US Remote

Service Desk Analyst

IT Support Analyst (West Coast)

Field Tech Support Analyst

Customer Support Analyst, Tier 1

IT Support Supervisor

Board Certified Behavior Analyst (BCBA) - In-Home ABA Services

Board Certified Behavior Analyst (BCBA)

COMMODITY SPECIALIST

Hybrid- Board Certified Behavior Analyst

Sr Tech Specialist - Mechanical

Board Certified Behavior Analyst (BCBA) - Part Time in Home

Child Care Specialist

Child Care Specialist

Board Certified Behavior Analyst (BCBA) Tooele

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