Top 36689 Technical/Process Analyst Jobs

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
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Aequor Technologies LLC —Warsaw, IN
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- High school diploma or GED
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- Azure
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11d
Business Process Analyst
TEKBERRY —Santa Rosa, CA
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- Vision insurance
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Technical Analyst
CAREERXCHANGE —Miami, FL
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Technical Business Analyst (contract)
KPMG —Remote
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Technical Analyst (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $64,944 - $128,986 a year
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Technical Business Analyst
APPLIED TECHNOLOGY GROUP INC —Remote
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Technical Business Analyst
Data Ideology —Remote
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PEOPLE TECHNOLOGY AND PROCESSES LLC —Alexandria, VA
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Technical Business Analyst (USA - Remote)
Gurobi Optimization —Remote
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Business Analyst
Technology Crest Corporation —Remote
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- Bachelor's degree
- SharePoint
- Training & development
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13d
Entry level Business Analyst
Atlantictranstrading —Remote
- $65,000 - $75,000 a year
- Full-time
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- Computer Science
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- Analysis skills
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- 401(k) matching
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13d
Senior Traffic Analyst
Aspen Environmental Group —California
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- Email
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- Microsoft Excel
- Data analysis skills
- 11+ years
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Senior Analyst / Systems Engineer
A² Systems Engineering —El Segundo, CA
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- Computer Science
- Engineering
- Senior level
- Paid jury duty
- AD&D insurance
Network and Computer Systems Administrator (CCNA)
Pacific Rim Defense, LLC —Kauai, HI
- $80,000 - $160,000 a year
- 8 hour shift
- Customer service
- Windows
- Linux
- Health insurance
- Dental insurance
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Senior IT Integration Analyst
Performance Personnel Services, LLC —Pascagoula, MS
- $44 - $49 an hour
- Full-time
- Microsoft Excel
- Office
- Microsoft Office
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Analyst II - Product System Configuration
Inland Empire Health Plan —Rancho Cucamonga, CA
- $80,059.20 - $106,059.20 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Access
- Software troubleshooting
- Disability insurance
- Health insurance
Cost Estimator - Senior
Fiber Materials —Biddeford, ME
- Microsoft Outlook
- Office
- Finance
- Paid holidays
- Health insurance
Pharmacy Analyst - Business Optimization Strategist
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Computer Science
- English
- Mid-level

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Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

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Analyst II - Product System Configuration

Cost Estimator - Senior

Pharmacy Analyst - Business Optimization Strategist

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