Top 13 Technical/Process Analyst Jobs in Chicago, IL

IT Systems Analyst
SRAM Corporation —Chicago, IL
- $55,000 a year
- Computer science
- Azure
- Computer Science
- Disability insurance
- Health insurance
Junior Analyst, Investor Communications
Golub Capital —Chicago, IL
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Office
- Bachelor's degree
- 401(k)
- Paid time off
11d
Senior Analyst, Operational Risk Management
Golub Capital —Chicago, IL
- $80,000 - $120,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Organizational skills
- 401(k)
- Paid time off
11d
Analyst, Investor Communications
Golub Capital —Chicago, IL
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Mid-level
- Office
- 401(k)
- Paid time off
Business Analyst IV
CEDENT —Chicago, IL
- Contract
- 5 years
- Bachelor of Science
- Bachelor's degree
Azure Data Engineer/Analyst
Medline Industries —Northbrook, IL
- $92,000 - $138,000 a year
- Full-time
- Hybrid work
- 6 years
- SQL
- Analysis skills
- Health insurance
- 401(k)
Senior Business Systems Analyst (Assistant Vice President)
Golub Capital —Chicago, IL
- $95,000 - $150,000 a year
- Full-time
- Computer science
- Computer Science
- Engineering
- 401(k)
- Paid time off
Commercial Card Product Analyst - Payments - Vice President
JPMorganChase —Chicago, IL
- $109,250 - $190,000 a year
- Full-time
- 5 years
- System design
- Analysis skills
- Health insurance
- Tuition reimbursement
12d
Sr. SAP Technical Business Analyst - FICO
Komatsu America Corp. —Chicago, IL
- $113,400 - $140,000 a year
- Office
- 8 years
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
ETL / AWS Software Engineer
Robotics Technologies —Chicago, IL
- Computer Science
- 8 years
- Bachelor's degree
Associate Director, JCIA Business Systems & Data Analysis
Joint Commission —Oakbrook Terrace, IL
- $97,000 - $115,000 a year
- Weekends as needed
- Inventory management
- 5 years
- Master's degree
Senior Integration Engineer
hc1 Insights, Inc. —Chicago, IL
- Computer science
- Computer Science
- 5 years

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Investor Services Associate
The Inland Real Estate Group of Companies —Oak Brook, IL
Bachelor's degree in Business, Finance, Accounting, Real Estate, or a related field preferred. Partner with fund administrators, custodians, transfer agents,…
$60,000 - $70,000 a year
Quick Apply
Alternative Investment Operations Analyst
Strategic Staffing Solutions —Chicago, IL
Partner with fund administrators, transfer agents, and portfolio managers. Oversee investor transactions for private equity and hedge fund investment vehicles.
$33 an hour
Quick Apply
1d

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IT Systems Analyst

SRAM Corporation -
Chicago, IL

Apply Now

Job Details

$55,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Content creation for technical audiences
Defect tracking tools
Active Directory management
IT department experience
Ticketing system technical support

Full Job Description

Overview

SRAM IT Operations supports a global team of 28 across North America, Europe, and Asia Pacific, delivering technology services to manufacturing sites, corporate offices, and digital/software teams worldwide. As an IT Systems Analyst, you'll be a hands-on contributor across end user support, systems administration, and IT process improvement, working alongside regional IT teams and the Infrastructure and Platform team to keep SRAM's technology environment running reliably and evolving toward a modern, platform-oriented model. This role is ideal for someone early in their IT career who wants broad exposure to enterprise infrastructure, ITSM tooling, and global IT operations in a high-performance manufacturing and product company.

Responsibilities

End User and Site Support:
Respond to end user requests via SRAM's Service Hub (Jira Service Management), resolving issues related to devices, applications, access, and performance, escalating appropriately and documenting resolution steps
Support onboarding, device provisioning, and lifecycle management for end user computing hardware across global sites
Act as a local or remote hands resource for site-level support needs at SRAM offices and manufacturing locations
Advise users on best practices and provide documentation to reduce repeat incidents
Systems Administration and Infrastructure:
Support administration of network, server, and cloud environments under the guidance of senior infrastructure staff
Assist with patch management, system upgrades, and application deployments, following SRAM's ITIL-aligned change management process
Contribute to monitoring and alerting workflows using SRAM's observability tooling (currently evaluating Datadog, Auvik, and SolarWinds)
Maintain and follow documented disaster recovery, backup, and security procedures
Automation and Process Improvement:
Contribute to Confluence-based IT documentation including runbooks, SOPs, and knowledge base articles
Participate in continuous improvement initiatives under the IT Ops platform model
Training and Enablement:
Conduct technical training sessions for end users on new and existing IT solutions, including M365, collaboration tools, and SRAM IT processes
Develop training materials and job aids in partnership with the broader IT Ops team

Qualifications

Required:
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience
1+ years of experience in an IT support or systems administration role
Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VLANs) and server administration (Windows Server, Active Directory/Entra ID)
Experience with or working knowledge of ITSM tools (Jira Service Management, ServiceNow, or similar)
Strong verbal and written communication skills, including the ability to document technical processes and explain them to non-technical users
Preferred:
Proficiency in scripting (PowerShell, Python, Bash, or similar) for task automation and systems management
Experience supporting users across multiple time zones or geographic regions
Exposure to cloud platforms, particularly AWS or Microsoft Azure
Familiarity with ITIL frameworks and IT service delivery best practices
Experience in a manufacturing, industrial, or OT-adjacent environment
Knowledge of endpoint management tools (Intune, JAMF, or similar)
What to Expect:
Work is closely guided by senior team members; you'll be building skills and scope over time. Projects are focused in complexity, giving you a strong foundation before taking on more. You'll interact with a global IT team and have visibility into enterprise infrastructure, cloud, OT environments, and a team actively improving how IT is delivered at scale.
Compensation and Benefits:
Benefits for this position include group health insurance plans covering medical, dental, vision, and ancillary options, as well as 401(k) match, life insurance, long-term disability, and paid time off. Salary range is $55,000 + up to 45% based on skills and experience level. This position is eligible for an annual corporate bonus based on company and individual performance.
This role is located in Chicago, IL. Non-local candidates will be expected to relocate.

About SRAM

SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 5,000+ employees, in 20+ locations, across 10+ countries. SRAM is proud to be an equal opportunity employer.

Apply Now

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Technical/Process Analyst jobs in Chicago, IL

IT Systems Analyst

Junior Analyst, Investor Communications

Senior Analyst, Operational Risk Management

Analyst, Investor Communications

Business Analyst IV

Azure Data Engineer/Analyst

Senior Business Systems Analyst (Assistant Vice President)

Commercial Card Product Analyst - Payments - Vice President

Sr. SAP Technical Business Analyst - FICO

ETL / AWS Software Engineer

Associate Director, JCIA Business Systems & Data Analysis

Senior Integration Engineer

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