Top 8035 Technical Analyst 4 Support Jobs

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
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- Azure
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- Health savings account
- Paid holidays
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Technical Support Analyst 4
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Technical Support Analyst 4 - Petersburg, VA/Hybrid
Software Technology Inc —Petersburg, VA
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Software Technology Inc —Richmond, VA
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Concora Credit Inc. —Beaverton, OR
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Support Analyst (Triage)
General Dynamics Information Technology —Remote
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- Microsoft Excel
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Engineer/Analyst
SOUTHEASTERN COMP CONSULTANTS INC —Dahlgren, VA
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Enterprise Imaging Informatics Supervisor
SYSTEM West Virginia University Health System —Morgantown, WV
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Vantor Services Inc. —Reston, VA
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9d
Chemistry Analyst II
Pine Pharmaceuticals —Tonawanda, NY
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SYSTEM West Virginia University Health System —Morgantown, WV
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EDI Integration Specialist
Advanced Rehab Management Services —Grand Blanc, MI
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Senior Credit Analyst
UW Credit Union —Madison, WI
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Peraton —Lorton, VA
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Senior Manager, Customer Data Solutions
Next Level Performance —New Brunswick, NJ
- $110,000 - $140,000 a year
- Part-time
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- Azure
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- 3 years
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Senior Accountant, SEC Reporting
Cheniere Energy, Inc. —Houston, TX
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Data Engineer II
Inland Empire Health Plan —Rancho Cucamonga, CA
- $104,041.60 - $137,841.60 a year
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Military Analyst
Metron —Aurora, CO
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- Evening shift
- Engineering
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- Analysis skills
- Profit sharing
- Paid parental leave
Quick Apply

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Help Desk Analyst

Buchanan Technologies -
Dallas, TX

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Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Technical Analyst 4 Support jobs

Help Desk Analyst

Technical Business Analyst

Technical Support Analyst 4

Data Governance Analyst

Technical Support Analyst 4 - Petersburg, VA/Hybrid

Technical Support Analyst 4 - Richmond, VA/ONSITE 100%

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Engineer/Analyst

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Chemistry Analyst II

Pharmacy Analyst - Business Optimization Strategist

EDI Integration Specialist

Senior Credit Analyst

Digital Forensics Examiner

Senior Manager, Customer Data Solutions

Senior Accountant, SEC Reporting

Data Engineer II

Military Analyst

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