Top 8587 Technical Analyst 4 Support Jobs

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6d

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IT Support Analyst II

HCTec -
Mesa, AZ

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer Science
Desktop administration
Associate's degree
CompTIA A+
Information Technology

Full Job Description

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities and the ability to lead projects and mentor junior team members. This is a hybrid position, including onsite support.

Essential Functions:

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

1. Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.

2. Answer and respond to and resolve help desk requests in a timely manner.

3. Analyze and troubleshoot complex technical problems and provide effective solutions.

4. Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.

5. Perform routine maintenance on computer systems, such as backups and software updates.

6. Manage user accounts and permissions across various systems and applications.

7. Participate in the development and implementation of IT policies and procedures.

8. Document and maintain a knowledge base of common issues and solutions.

9. Assist with the testing and implementation of new software and hardware.

10. 24/7 On-Call IT Support rotation.

11. Travel to client locations in the local area.

Knowledge, Skills, & Abilities:

Education:

· Bachelor's degree in Computer Science, Information Technology, or related field.

· 2+ years of experience in IT support or related role.

Experience:

· Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.

· Experience with server administration and virtualization technologies.

· Excellent written and verbal communication skills.

Requirements

· Ability to work independently and in a team environment.

· Strong problem-solving and analytical skills.

· Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.

· Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.

INDCORP

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Relocate:

Mesa, AZ: Relocate before starting work (Required)

Work Location: On the road

Quick Apply

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Technical Analyst 4 Support jobs

IT Support Analyst II

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Technical Support Analyst 4 - Petersburg, VA/Hybrid

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Technical Support Analyst 4 - Richmond, VA/ONSITE 100%

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Chemistry Analyst II

EDI Integration Specialist

Pharmacy Analyst - Business Optimization Strategist

Help Desk Analyst

Senior Credit Analyst

RF SIGINT Technical Analyst

Director, Underwriting Delivery

Senior Accountant, SEC Reporting

Data Engineer II

Psychological Operations (PSYOP) / MISO Planner / Technical Site Lead, Tampa, FL; Amman, Jordan – TS-SCI

Senior Manager, Customer Data Solutions

Water Data Acquisition Analyst

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