Top 8517 Technical Analyst 4 Support Jobs

Helpdesk/Desktop Analyst - Contractor (4+ years experience) - Past Military is a must
Career Developers —Manhattan, NY
- Contract
- Inventory management
- Military
- Research
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10d
IT Support Analyst II
HCTec —Mesa, AZ
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Analysis skills
- Health insurance
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Technical Support Analyst 4
Software Technology Inc —Richmond, VA
- Writing skills
- Research
- Mid-level
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Technical Support Analyst 4 - Richmond, VA/ONSITE 100%
Software Technology Inc —Richmond, VA
- Contract
- Writing skills
- Research
- Mid-level
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Technical Support Analyst 4 - Petersburg, VA/Hybrid
Software Technology Inc —Petersburg, VA
- Mid-level
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Engineer/Analyst
SOUTHEASTERN COMP CONSULTANTS INC —Dahlgren, VA
- Full-time
- Data analysis skills
- High school diploma or GED
- Supervising experience
- Paid holidays
- Health insurance
Enterprise Imaging Informatics Supervisor
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Microsoft Excel
- Computer Science
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Pharmacy Analyst - Business Optimization Strategist
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Computer Science
- English
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EDI Integration Specialist
Advanced Rehab Management Services —Grand Blanc, MI
- $65,000 - $70,000 a year
- Full-time
- Background check
- Salesforce
- Mid-level
- Paid holidays
- Health insurance
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Data Analyst
Concraft LLC —Alexandria, VA
- $85,000 - $95,000 a year
- 8 hour shift
- Background check
- 5 years
- Bachelor of Science
- Health insurance
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Chinese Operational Language Analyst
SOSi —Annapolis Junction, MD
- $73,743 - $153,159 a year
- Weekends as needed
- Research
- Mid-level
- Office
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Senior Credit Analyst
UW Credit Union —Madison, WI
- $38.39 - $42.50 an hour
- Full-time
- Customer service
- Data analysis skills
- Research
- Paid holidays
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Hospital Reimbursement Analyst
Medical Mutual of Ohio —Cleveland, OH
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- Disability insurance
Clinical Application Support Specialist (Neurodiagnostics)
Compumedics —Charlotte, NC
- From $65,000 a year
- Overnight shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
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19h
Insurance (P&C) -Product Analyst Sr (Remote or Hybrid-Webster MA))
MAPFRE —Webster, MA
- $77,700 - $115,100 a year
- Remote
- Mid-level
- SQL
- Analysis skills
- Profit sharing
- Health savings account
Registered Behavior Technician (RBT)
Adapt for Life: Center for ABA Therapy and Autism —Jeffersonville, IN
- $16 - $22 an hour
- Full-time
- Writing skills
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Senior Accountant, SEC Reporting
Cheniere Energy, Inc. —Houston, TX
- Weekends as needed
- CPA
- Writing skills
- Office
UMCS Reliability Project Analyst
CRL Technologies —Lexington Park, MD
- Full-time
- Microsoft Excel
- Data analysis skills
- Office
Quick Apply
Home Energy Auditor
LifeWorks Community Action —Ballston Spa, NY
- $22 - $25 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Technical Targeting Analyst
Peraton —McLean, VA
- $135,000 - $216,000 a year
- 6 years
- Master's degree
- Analysis skills
- Health savings account
- Paid holidays

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Helpdesk/Desktop Analyst - Contractor (4+ years experience) - Past Military is a must

Career Developers
Manhattan, NY

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Job Details

Contract
10 days ago

Qualifications

Military
Internal employee customer service
Desktop (troubleshooting support)
Customer support ticket management
Ticketing system technical support

Full Job Description

Refer a friend: Referral fee program

Helpdesk Support Technician - Contractor (Level I and II)
Location: Manhattan, NY - Onsite (Park Ave location)

Must have the following :

Must be open to a long term contract role
Must have a past military background to be considered for this role.
4 years of both Level 1 and 2 support experience, supporting both laptops and desktops.
Must have tracking system experience, such as ServiceNow or similar.
Excellent Customer service.
Friendly personality.
Primary location is New York, but willing to commute to New Jersey if needed.
- but when there is a Board meeting, the team will have to arrive at 7:30. They have a schedule, so everyone rotates.

Responsibilities :

Responsible for maintaining and creating new departmental documentation including procedures and desktop instructions.
Work with other teams to offer support as needed.
Software installation on servers, desktops, laptops, and mobile devices.
Assist the Service Desk team with planning, implementation, and completion of annual inventory in the office and collocation facilities for inventory.
As requested, perform server, desktop, and laptop administration tasks including budget assistance and hardware/software support.
When assigned, assist with daily activities and distribution to the remainder of the department staff.
Assist and implement enhancements to department workflow and processes.
Assist with the planning, implementation, and completion of iOS updates.
Attend classes and trade shows related to the desktop environments.
Perform all other duties as assigned.

Education :
Bachelor's degree preferred. Military or work experience may be considered in lieu of education.

Essential Duties :

Work independently to fulfill the essential functions for Windows desktop administration.
Configure, implement, maintain, distribute, and document desktop hardware and software.
Monitor, manage, and document desktop performance.
Report significant capacity issues in a timely manner to the Service Desk Manager, Service Desk
Contribute with the creation and maintenance of disaster recovery procedures for desktop environments.
Provide first-level end-user support.
Act as an internal consultant to other IT functions and business groups as appropriate.
Identifies, researches, and resolves the most complex technical problems.
Application Support (Client-Server and Web-based):
Work with the vendor and user in the planning, implementation, change control, testing, documentation, performance monitoring, capacity planning, and problem resolution and disaster recovery setup for internet-based applications.
Support Windows-based applications which run on a desktop environment. This includes, but is limited to, applications such as Office 365, MKinsight, Adobe Suite, FedTrade and Bloomberg.

Security Administration :

Work with Security Specialists to ensure the hardening of any systems and devices and that patches are being applied as necessary. (ex. desktops, Laptops, and mobile devices)

People Skills

Communication – demonstrates oral and written communication skills to facilitate and listen in a collaborative manner.
Analysis – demonstrates analytical & problem-solving skills. Ability to collect, research, organize and present data from varied sources developing logical, justifiable recommendations. Can conform to shifting priorities and timelines.
Project Management – demonstrates the ability to plan, develop, and coordinate departmental projects. Establishes and maintains effective working relationships at all levels.

Technical Skills
Knowledge of the following operating system:

Windows OS – Desktop
Knowledge of security administration as it relates to Windows and Internet applications.
Knowledge of various network architectures and protocols.
Knowledge to support LAN and internet environments.
Knowledge of a Service Desk ticketing system and process (ex. ServiceNow).
Knowledge of reporting within the ticketing system.

INDH
Desktop helpdesk windows Desktop helpdesk windows Desktop helpdesk windows Desktop helpdesk windows Desktop helpdesk windows Desktop helpdesk windows Desktop helpdesk windows Desktop helpdesk windows Desktop helpdesk windows Desktop helpdesk windows Desktop helpdesk windows

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