Top 561952 Technical Services Jobs

IT Deployment and Testing Technician
Software Technology Inc —Black Mountain, NC
- Weekends as needed
- Computer science
- Computer Science
- Customer service
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Technical Support Specialist
Phoenix Data Systems, Inc. —Southfield, MI
- Email
- Bachelor of Science
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- Office
- Health insurance
- Dental insurance
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Technical Specialist IV [Must have exp Intelligent Transportation Systems]
Software Technology Inc —Remote
- Contract
- Microsoft Excel
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- Research
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Help Desk Specialist
Concept Plus —Remote
- Full-time
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- Computer literacy
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Technical Support Engineer
Dell International Services —San Mateo, CA
- From $90,000 a year
- Bachelor's degree
- Computer networking
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Fractional IT Support Technician
Interdependence —Remote
- Monday to Friday
- Remote
- 5 years
- Mid-level
- Continuous improvement
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Technical Product Support Representative
Olive Systems —New York, NY
- $65,000 - $90,000 a year
- Full-time
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- English
- JavaScript
- US work authorization
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13d
IT Specialist
Virtuas —Houston, TX
- Hybrid work
- Computer skills
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- Entry level
- Profit sharing
- Paid holidays
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Jr. Systems Administrator
Paragone Solutions, Inc. —Remote
- Part-time
- Military
- Analysis skills
- US work authorization
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Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Customer Support
Candid Health —San Francisco, CA
- $70,000 a year
- Full-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Health insurance
IT Helpdesk Support
SKIMS —Los Angeles, CA
- $100,000 - $110,000 a year
- Weekends as needed
- Up to 50% travel
- Mid-level
- Office
- Health insurance
- Dental insurance
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Technology Specialist
Healthcare IT Solutions —Mesa, AZ
- Part-time
- Hybrid work
- Google Workspace
- HIPAA
- Research
- Work from home
- Flexible schedule
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Helpdesk Desktop Support Analyst
Cerity Partners —Pasadena, CA
- $90,000 a year
- Email
- Hybrid work
- Mid-level
- Windows
- 3 years
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- Dental insurance
Senior Customer Technical Support Specialist - 2nd Shift- REMOTE
Beckman Coulter Diagnostics —New York, NY
- $31 - $41 an hour
- Full-time
- Remote
- 3 years
- Senior level
- Electrical Engineering
- Health insurance
- Dental insurance
IT Support Tech 1
Omega Morgan —Hillsboro, OR
- $50,000 - $60,000 a year
- Microsoft Outlook
- Windows
- SharePoint
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Team Lead
Decypher Technologies —Remote
- $24 - $30 an hour
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
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Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)
UVeye —Remote
- $36 - $43 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
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Managed Services AI & Automation Technician
OAC Technology —New Hope, MN
- $40,000 - $80,000 a year
- Weekends as needed
- English
- Mid-level
- In-person
- Health savings account
- Health insurance
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Help Desk Specialist I - Clinical Applications
Nuvodia, LLC —Remote
- $17.73 - $28.50 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
10d

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IT Deployment and Testing Technician

Software Technology Inc -
Black Mountain, NC

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Job Details

Full-time

Qualifications

Customer communication
Computer science
Records maintenance
EHR go-live support
Computer Science
Healthcare IT hardware components
Customer service
Associate's degree in computer science
Technical documentation
Laptop (troubleshooting support)
Network testing
Software implementation
Hardware maintenance
Bug Reporting (Quality assurance practices)
Application deployment
Mid-level
Printer (troubleshooting support)
Software installation
Performance testing
User training (technical support)
IT experience within healthcare
Associate's degree in information technology
Desktop (troubleshooting support)
System validation
Hardware configuration
CompTIA Network+
Electronics test documentation
Equipment testing
1 year
Desktop administration

Full Job Description

Job Title: IT Deployment and Testing Technician

Location: Black Mountain, NC

Duration: 8+ Months

Position Description: IT Deployment and Testing Technician - Longleaf Neuro-Medical Treatment Center & Walter B. Jones

Position Title: IT Deployment and Testing Technician

Position Summary:
The IT Deployment and Testing Technician is responsible for deploying and configuring computers, peripherals, printers, and related hardware to support the organization's IT infrastructure and clinical systems, including Epic. This role includes performing software installation, basic troubleshooting, and comprehensive end-to-end testing of devices to ensure readiness for Epic Technical Dress Rehearsal (TDR).

Key Responsibilities:
Device Deployment and Configuration:

Deploy and configure desktops, laptops, peripherals, and printers in clinical and administrative settings.
Perform software installations and ensure all required applications and system configurations are in place.
Set up hardware to comply with organizational standards and security policies.

Troubleshooting and Maintenance:

Conduct basic troubleshooting of hardware, software, and peripheral issues.
Collaborate with the IT support team to escalate and resolve complex issues promptly.
Ensure all deployed devices meet performance and compatibility requirements.

Epic Technical Dress Rehearsal (TDR):

Perform complete end-to-end testing on all devices as part of Epic TDR to validate readiness for go-live.
Test connectivity, application performance, and functionality of Epic workflows on deployed devices.
Document and report test results, identifying and addressing any deficiencies or issues.

Documentation and Reporting:

Maintain accurate records of deployed hardware, configurations, and testing outcomes.
Provide detailed documentation for device testing and troubleshooting procedures.
Contribute to post-deployment reports, highlighting successes and improvement opportunities.

Collaboration and Support:

Work closely with clinical and administrative staff to schedule device installations and testing with minimal disruption to operations.
Assist with user training and provide basic guidance on using deployed devices and systems.
Participate in team meetings and provide updates on deployment and testing progress.

Qualifications:
Education and Experience:

Associate's degree in Information Technology, Computer Science, or a related field; or equivalent work experience.
1-3 years of experience in IT hardware deployment, troubleshooting, or similar roles.
Experience with Epic or other electronic health records (EHR) systems preferred.

Skills and Competencies:

Proficiency in deploying and configuring Windows-based systems and peripherals.
Strong troubleshooting and problem-solving skills for hardware and software issues.
Familiarity with healthcare IT environments and workflows is a plus.
Excellent communication and customer service skills.
Ability to work independently and manage multiple tasks with attention to detail.

Certifications (Preferred):

CompTIA A+, Network+, or similar IT certifications.

Physical Requirements:

Ability to lift and transport equipment up to 50 lbs.
Willingness to work in various environments, including clinical and behavioral health settings.
Ability to travel between facilities as needed.

Position Type and Expected Hours:

Full-time position.
May require occasional evening or weekend work based on project needs.

Quick Apply

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