Top 19 Technical Support Analyst Jobs in Minneapolis, MN

IT Support Analyst
WEG Electric Corp —Minneapolis, MN
- $70,000 - $80,000 a year
- Mid-level
- Office
- Windows
Quick Apply
IT Operations Analyst – Executive Support
Ecolab Inc. —Saint Paul, MN
- $74,700 - $112,200 a year
- Overtime
- Mid-level
- Office
- Windows
- Opportunities for advancement
11d
Service Desk Analyst 1
Netrio —Golden Valley, MN
- $50,000 - $60,000 a year
- Entry level
Quick Apply
Support Analyst
TempWorks Software —Bloomington, MN
- $40,000 - $55,000 a year
- On call
- Research
- Office
- SQL
- Health savings account
- AD&D insurance
Membership Accounting Web Support Analyst
HealthPartners/GHI —Bloomington, MN
- $24.04 - $36.06 an hour
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
IT Support Analyst
Transcat, Inc. —Burnsville, MN
- $23 - $28 an hour
- Mid-level
- Office
- Windows
- Employee stock purchase plan
- Health insurance
Data Support Analyst
Verus Mortgage Capital —Bloomington, MN
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Paid parental leave
12d
IT Support Analyst (Hybrid)
NORTH COUNTRY BUSINESS PRODUCTS INC —Minneapolis, MN
- $20 - $23 an hour
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Employee stock ownership plan
Quick Apply
IT Service Delivery Analyst
Fairview Health Services —Minneapolis, MN
- $74,006.40 - $104,499.20 a year
- On call
- 5 years
- Mid-level
- Bachelor's degree
12d
Data Support Analyst
Invictus Capital Partners / Verus Mortgage Capital —Minneapolis, MN
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Paid parental leave
13d
Field Support Analyst
USI Holdings Corporation —Bloomington, MN
- $65,000 - $75,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Health savings account
API Support Analyst II
CleanCounts (formerly M-RETS) —Minneapolis, MN
- $89,000 - $128,000 a year
- Full-time
- Hybrid work
- Mid-level
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Level 3 Support Analyst - AI Specialist
Anaplan —Minneapolis, MN
- $82,000 - $118,000 a year
- Email
- Azure
- Management
- Computer Science
Quick Apply
IT Operations Management Analyst
Life Time —Chanhassen, MN
- Weekends as needed
- System design
- Analysis skills
- Training & development
- Disability insurance
- Health insurance
3d
Digital Workplace & Endpoint Support Analyst
Golden Star Technology —Chaska, MN
- $30 - $34 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
1d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Service Desk Analyst
Prepcloud —Columbus, OH
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Technical Support Analyst jobs near Minneapolis, MN

IT Support Analyst

WEG Electric Corp -
Minneapolis, MN

Quick Apply

Job Details

$70,000 - $80,000 a year

Qualifications

High school diploma or GED

Full Job Description

Electric Machinery Company, a division of WEG Electric Corp.

Minneapolis, MN

Position: IT Support Analyst

Department: Information Technology

Primary Objective of Position:

This position is responsible for providing hands-on IT support for end-user hardware, software, and site-specific infrastructure while serving as a key escalation point between the Service Desk and Infrastructure teams. The IT Support Analyst delivers onsite and remote technical support, ensures timely resolution of incidents and service requests, and collaborates with regional and global IT teams to maintain reliable and efficient technology operations.

Major Areas of Accountability

Provide onsite and deskside support for end-user hardware including desktops, laptops, printers, mobile devices, conference room equipment, and peripherals.
Diagnose, troubleshoot, and resolve hardware, software, connectivity, and access-related issues in a timely and customer-focused manner.
Serve as a primary escalation point for Service Desk requests requiring hands-on troubleshooting or local infrastructure support.
Accurately document incidents, service requests, troubleshooting steps, and resolutions within the IT ticketing system.
Escalate unresolved or complex issues to the appropriate internal teams (Infrastructure, Network, Security, Applications, or Global IT) following established escalation procedures.
Install, configure, maintain, and replace IT hardware and software using standard images, tools, and documented procedures.
Support onboarding and offboarding activities, including equipment setup, account access, and asset recovery.
Maintain and update hardware inventory and asset records in the asset management system.
Participate in IT projects such as system upgrades, hardware refreshes, office moves, equipment migrations, and technology rollouts.
Collaborate with Service Desk Analysts, Infrastructure Analysts, and global IT team members to ensure consistent service delivery across locations.
Assist with creating and maintaining technical documentation and knowledge base articles to improve support efficiency.
Follow ITSM processes, change management guidelines, and service level agreements (SLAs).
Encourage a culture of teamwork, continuous improvement, and customer service excellence.
Other duties may be assigned by management to meet business needs.

Qualifications / Knowledge / Skills / Abilities:

High School diploma or GED required
Associate’s or Bachelor’s degree in Information Technology, Information Systems, or related field preferred; equivalent professional experience will be considered
Experience providing onsite or deskside technical support in an office, manufacturing, warehouse, or business environment
Hands-on experience troubleshooting hardware, software, printers, and basic network connectivity issues
Experience in IT support, service desk, or infrastructure support roles a plus
Strong knowledge of computer hardware, peripherals, and mobile devices
Working knowledge of Microsoft Windows operating systems and Microsoft 365 applications
Basic understanding of Active Directory, user account management, and access provisioning
Familiarity with enterprise applications, ticketing systems, and ITSM frameworks
Ability to follow documented procedures and escalate issues appropriately
Strong written and verbal communication skills with the ability to explain technical issues clearly
Demonstrated customer service mindset with strong problem-solving skills
Ability to prioritize multiple tasks and adapt to changing business needs
Self-motivated, detail-oriented, and able to work independently and as part of a global team

Physical Requirements:

Work is performed in both office and manufacturing environments
Requires the ability to routinely move throughout the facility to perform onsite support
Requires the ability to lift, carry, and move IT equipment up to 25–50 pounds
Requires standing, walking, bending, kneeling, and occasional ladder or stair use

Salary: $70,000 - $80,000

Quick Apply

Refine Your Search

Technical Support Analyst jobs in Minneapolis, MN

IT Support Analyst

IT Operations Analyst – Executive Support

Service Desk Analyst 1

Support Analyst

Membership Accounting Web Support Analyst

IT Support Analyst

Data Support Analyst

IT Support Analyst (Hybrid)

IT Service Delivery Analyst

Data Support Analyst

Field Support Analyst

API Support Analyst II

Level 3 Support Analyst - AI Specialist

IT Operations Management Analyst

Digital Workplace & Endpoint Support Analyst

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