Top 213 Technical Support Intern Jobs

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Business Applications Training Intern

LCS -
Des Moines, IA

Apply Now

Job Details

Part-time
$22 an hour
7 days ago

Benefits

Opportunities for advancement

Qualifications

Training program design for professional development
Project reporting
Project management experience in education
Content creation for technical audiences
Online learning activities
Vendor coordination
Research
Software administration
User training (technical support)
Online learning environment experience
Needs assessment for curriculum design
Online learning curriculum development
Schedule management
Quality assurance
Education
Continuous improvement
Industry trends
Instructor-led training (training delivery method)
Online training platform teaching experience
Training outcomes evaluation for professional development
Authoring tools
E-learning platforms
Enterprise Learning Management
Technical troubleshooting support
Online education instructional development
Technical writing experience within technology
Remote training
Content review
Communication skills
Project stakeholder communication

Full Job Description

The IT Business Applications Training Intern will be a part-time opportunity through December. This position will gain professional experience by working on the Business Applications training team assisting with the development and facilitation of technical systems training. The tasks assigned will be at a level consistent with assignments given to starting four-year college graduates. In addition, the intern will obtain an overall understanding and exposure to other IT teams and jobs at LCS.

Experience is Everything.

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors.

What You’ll Do:

Content Development
- Assist in the creation and maintenance of technical training materials, including presentations, manuals, online courses, and other instructional content.
Training Delivery
- Develop rollout plan with IT and business users.
- Support the facilitation of training sessions (both in-person and virtual), including setting up equipment, managing online platforms, and troubleshooting technical issues.
Learning Management System (LMS) Administration
- Help in managing the LMS by uploading course materials, tracking participation, and generating reports on training outcomes.
Needs Assessment
- Collaborate with team members to identify training needs by analyzing data, gathering feedback, and consulting with subject matter experts.
- Develop business case for assignment. Clearly stating the business value, resources needed and key milestones for project.
Quality Assurance
- Review and test training content for accuracy, relevance, and effectiveness, ensuring that all materials meet company standards.
Project Support
- Assist in the planning and execution of training-related projects, including scheduling, communication, and coordination with internal teams and external vendors and clients.
Research
- Stay up-to-date with the latest trends and best practices in technical training and e-learning, contributing ideas for continuous improvement.
Measurement and Feedback
- Work closely with manager on weekly updates against key milestones.

What We’re Looking For:

Currently enrolled in a Bachelor's or Master's program in Education, Instructional Design, Technical Writing.
Technical Skills
- Familiarity with e-learning tools, content authoring software, and LMS platforms is a plus.
Communication Skills
- Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
Organizational Skills
- Excellent attention to detail, time management, and the ability to handle multiple tasks simultaneously.
Team Player Ability to work effectively both independently and as part of a team.

Why Join Us?

Industry Leader.

Inclusive & collaborative culture.

Top Workplace USA.

Top Workplace Iowa.

Charity and community involvement.

Outstanding advancement opportunities.

Ongoing career development.

Our Commitment

LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and value for those living in, working for and affiliated with the community. Check us out on our website: https://www.lcsliving.com

Additional Information

Travel frequency: None

Estimated Salary: $22/hr.

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES IS REQUIRED.

LCS IS AN EQUAL OPPORTUNITY EMPLOYER.

Apply Now

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