Top 13255 Technical Support Representative Jobs

Customer Support Representative - East Coast Hours
Comply —Remote
- $45,000 - $55,000 a year
- Weekends as needed
- Remote
- Mid-level
- Microsoft Office
- Finance
- Opportunities for advancement
Quick Apply
Call Center Representative
Leading Edge Connections —Remote
- $15 - $16 an hour
- Contract
- Remote
- High school diploma or GED
- Typing
- 1 year
- Paid training
- Work from home
Quick Apply
8d
Tele Support Representative 1
Tranzeal Inc —Remote
- $20 - $22 an hour
- Contract
- Remote
- High school diploma or GED
- Continuous improvement
- Communication skills
- Professional development assistance
Quick Apply
4d
Customer Support Associate - Depositions
Filevine —Remote
- $61,000 - $72,000 a year
- Full-time
- Remote
- Mid-level
- Time management
- Disability insurance
- Health insurance
Quick Apply
Customer Success Representative
Moultrie —Remote
- $19 an hour
- Weekends as needed
- Remote
- Mid-level
- High school diploma or GED
- Phone etiquette
Quick Apply
Inbound Call Center Representative
AnswerNet Remote —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
Client Support Representative I (Product Support Representative I) -REMOTE
Net Health —Pittsburgh, PA
- $19 an hour
- Weekends as needed
- Remote
- Oracle
- Salesforce
- High school diploma or GED
- Health insurance
Quick Apply
Technical Product Support Representative
Olive Systems —New York, NY
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- English
- JavaScript
- US work authorization
Quick Apply
14d
Technical Product Support Representative
Olive Systems Group Inc —New York, NY
- $85,000 a year
- Full-time
- Remote
- English
- JavaScript
- US work authorization
Quick Apply
14d
Claims EDI Helpdesk Support
RADcube —Remote
- Full-time
- Remote
- Background check
- High school diploma or GED
- 1 year
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon —West Des Moines, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
Part Time Customer Care Representative (West Coast Preferred)
Shopventory Inc., DBA Thrive —Washington, DC
- $23 - $25 an hour
- Part-time
- Remote
- Spanish
- Writing skills
- Restaurant experience
- Work from home
Quick Apply
Technical Support Representative - Remote
BigCommerce —Remote
- $19 - $21 an hour
- Weekends as needed
- Remote
- Mid-level
- Communication skills
- HTML
Customer Support Representative
PeopleJoy —Remote
- $48,000 - $58,000 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
2d
Customer Support Representative - West Coast Hours
Comply —Remote
- $49,500 - $55,000 a year
- Weekends as needed
- Remote
- Mid-level
- Microsoft Office
- Finance
- Opportunities for advancement
Quick Apply
9d
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Support (Tier I) Representative
TeamBuilder —Remote
- Full-time
- Experience equivalent to degree accepted
- Communication skills
- Entry level
- Health insurance
- Paid time off
8d
Tier 1 Technical Support Representative (REMOTE WISCONSIN)
Aureon —La Crosse, WI
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
Customer Support Representative
Wealthbox —Remote
- Email
- Remote
- Mid-level
- No travel
- Communication skills
- Health insurance
- 401(k)

I want to receive the latest job alert for Technical Support Representative

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Technical Support Representative jobs near

Call Center Representative jobs in Atlanta, GA

Customer Support Representative jobs in Remote

Customer Service Representative jobs in Remote

Technical Support Representative jobs in Remote

Customer Support Representative jobs in Washington, DC

Customer Success Manager jobs in Remote

Inbound Call Center Representative jobs in Remote

Helpdesk Support jobs in Remote

Technical Support Representative jobs in New York, NY

Customer Support Representative jobs in Pittsburgh, PA

Sales Support Representative jobs in Remote

Call Center Representative jobs in Remote

Distribution Center jobs in Terrell, TX

Liquor Sales Representative jobs in Florida

Call Center Representative jobs in Tulsa, OK

Patient Access Representative jobs in Orlando, FL

Call Center Representative jobs in Durham, NC

Call Center Representative jobs in Elkins, WV

Remote Call Center Representative No Experience jobs in Texas

Call Center Representative jobs in Columbia, MO

Customer Support Representative - East Coast Hours

Comply -
Remote

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Benefits

Opportunities for advancement

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Who Are We:

Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence.

Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs.

To learn more about Comply, visit comply.com

The Role

Comply is looking for a polished, passionate, and empathetic Customer Support Representative to join our dynamic team and take our highly-rated customer support services to the next level! In this role, you will be responsible for acting as a liaison between Technical Support and Product Teams to advocate our client’s needs, managing client account activation implementations to meet deadlines, and gathering customer feedback to improve processes. Our ideal candidate is patient with investigating and troubleshooting to effectively resolve issues, has a “How Can I Help” mindset, and thrives in a fast-paced environment focused on providing an exceptional customer support experience. If you are genuinely excited to help customers, problem-solving comes naturally to you, and you strive to exceed customer support expectations, let’s connect!

This position has high expectations as you will have extensive exposure to our Product Management and Sales teams at all levels. If you excel in this role, there is potential for advancement, learning, and overall career development within the organization!

Responsibilities:

Perform set-up and configurations within the Comply platform to effectively activate new client accounts.
Respond efficiently to customer inquiries and maintain exceptional customer satisfaction.
Manage customer account activation implementations to ensure customer satisfaction and meet deadlines.
Review and interpret data received from various sources, identifying any discrepancies in data received and accurately uploading the data into the Comply platform.
Prioritize incoming customer support cases in a high-volume, fast-paced environment.
Manage support case details in our case tracking system.
Respond to customer questions, update clients on project status, and troubleshoot issues promptly.
Collaborate daily with our Technical Support and Product Development teams to represent our customers’ needs, both immediate and long-term.
Manage multiple projects simultaneously, prioritize tasks, and reach deadlines.
Provide efficient productivity and exceed client’s expectations for support.

Skills and Qualifications:

Must be open to working multiple East Coast hour shifts including:
East Coast Shift 1: 8AM(EST) -4PM(EST) Monday through Friday.
East Coast Shift 2: 9AM(EST)- 5PM(EST) Monday through Friday.
East Coast Shift 3: 10AM(EST)-6PM(EST) Monday through Friday.
Bachelor’s Degree with 0-3 years of work experience
Must be open to work evenings, occasional weekends, and/or holidays.
Major in Accounting, Finance or Economics is a plus!
Excellent customer-facing and communication skills, both written and verbal.
Ability to accurately analyze and interpret data.
Exceptional organizational and time management skills.
Superior troubleshooting, resolution, and analysis skills.
Ability to perform complex tasks and prioritize multiple projects.
Previous experience in a high-volume call environment and/or customer support role is a plus!
Experience with Salesforce.com (or other CRM systems), SaaS technology, MS Office, and software support is a plus!

The all-in total compensation for this role is $49,500 and $55,000, and is specific to the United States. A reasonable estimate of the base salary range would be $45,000 - $50,000 plus applicable bonus/benefit offerings, etc., as those similarly situated within the Company. It takes into account a wide range of factors that are considered in making compensation decisions, including, but not limited to, skill sets, training, licensure and certification, and experience.

To learn more about our values, mission and the wide-range of perks offered to employees at COMPLY, visit https://www.comply.com/careers/.

COMPLY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

COMPLY is aware of scammers posing as COMPLY employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.

To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit https://www.comply.com/careers/.

Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

Technical Support Representative jobs

Customer Support Representative - East Coast Hours

Call Center Representative

Tele Support Representative 1

Customer Support Associate - Depositions

Customer Success Representative

Inbound Call Center Representative

Client Support Representative I (Product Support Representative I) -REMOTE

Technical Product Support Representative

Technical Product Support Representative

Claims EDI Helpdesk Support

Tier 1 Technical Support Representative (REMOTE IOWA)

Part Time Customer Care Representative (West Coast Preferred)

Technical Support Representative - Remote

Customer Support Representative

Customer Support Representative - West Coast Hours

Tier 1 Technical Support Representative (REMOTE IOWA)

Call Center Remote Customer Service Representative

Customer Support (Tier I) Representative

Tier 1 Technical Support Representative (REMOTE WISCONSIN)

Customer Support Representative

I want to receive the latest job alert for Technical Support Representative

Related Searches

Explore jobs in more locations

Responsibilities:

Skills and Qualifications:

Job Seeker Tools

Employer Tools

Browse

Stay Connected