Top 13301 Technical Support Representative Jobs

Customer Support Representative - East Coast Hours
Comply —Remote
- $45,000 - $55,000 a year
- Weekends as needed
- Remote
- Mid-level
- Microsoft Office
- Finance
- Opportunities for advancement
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Call Center Representative
Leading Edge Connections —Remote
- $15 - $16 an hour
- Contract
- Remote
- High school diploma or GED
- Typing
- 1 year
- Paid training
- Work from home
Quick Apply
6d
Remote Live Chat Support- Work From Home
Qureos Inc —Kansas City, MO
- $19 - $29 an hour
- Weekends as needed
- Remote
- English
- Windows
- High school diploma or GED
- Paid training
- Dental insurance
2d
Part Time Customer Care Representative (West Coast Preferred)
Shopventory Inc., DBA Thrive —Washington, DC
- $23 - $25 an hour
- Part-time
- Remote
- Spanish
- Writing skills
- Restaurant experience
- Work from home
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Customer Support Associate - Depositions
Filevine —Remote
- $61,000 - $72,000 a year
- Full-time
- Remote
- Mid-level
- Time management
- Disability insurance
- Health insurance
Quick Apply
Claims EDI Helpdesk Support
RADcube —Remote
- Full-time
- Remote
- Background check
- High school diploma or GED
- 1 year
Technical Product Support Representative
Olive Systems —New York, NY
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- English
- JavaScript
- US work authorization
Quick Apply
11d
Tele Support Representative 1
Tranzeal Inc —Remote
- $20 - $22 an hour
- Contract
- Remote
- High school diploma or GED
- Continuous improvement
- Communication skills
- Professional development assistance
Quick Apply
2d
Inbound Call Center Representative
AnswerNet Remote —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
Technical Support Representative - Remote
BigCommerce —Remote
- $19 - $21 an hour
- Weekends as needed
- Remote
- Mid-level
- Communication skills
- HTML
Product Support Representative I - REMOTE
Net Health —Pittsburgh, PA
- $19 an hour
- Weekends as needed
- Remote
- Oracle
- Salesforce
- High school diploma or GED
- Health insurance
Quick Apply
Client Support Representative I (Product Support Representative I) -REMOTE
Net Health —Pittsburgh, PA
- $19 an hour
- Weekends as needed
- Remote
- Oracle
- Salesforce
- High school diploma or GED
- Health insurance
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Virginia
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Clinical Research Support Specialist
Veeva Systems —Remote
- $50,000 - $75,000 a year
- Weekends as needed
- Remote
- English
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Tier I Customer Support Representatives (REMOTE)
Koniag Government Services —Remote
- Full-time
- Remote
- Bilingual
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Remote Healthcare Call Center Representative
Conduent Commercial Solutions, LLC —Remote
- $16.50 an hour
- Weekends as needed
- Remote
- Background check
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
8d
Customer Service Representative
Contact Government Services, LLC —Remote
- $15 - $16 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
IT Service Representative (IT Help Desk)
Athena Information Technology —Atlanta, GA
- From $22.50 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon —West Des Moines, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply

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Customer Support Representative - East Coast Hours

Comply -
Remote

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Benefits

Opportunities for advancement

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Who Are We:

Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence.

Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs.

To learn more about Comply, visit comply.com

The Role

Comply is looking for a polished, passionate, and empathetic Customer Support Representative to join our dynamic team and take our highly-rated customer support services to the next level! In this role, you will be responsible for acting as a liaison between Technical Support and Product Teams to advocate our client’s needs, managing client account activation implementations to meet deadlines, and gathering customer feedback to improve processes. Our ideal candidate is patient with investigating and troubleshooting to effectively resolve issues, has a “How Can I Help” mindset, and thrives in a fast-paced environment focused on providing an exceptional customer support experience. If you are genuinely excited to help customers, problem-solving comes naturally to you, and you strive to exceed customer support expectations, let’s connect!

This position has high expectations as you will have extensive exposure to our Product Management and Sales teams at all levels. If you excel in this role, there is potential for advancement, learning, and overall career development within the organization!

Responsibilities:

Perform set-up and configurations within the Comply platform to effectively activate new client accounts.
Respond efficiently to customer inquiries and maintain exceptional customer satisfaction.
Manage customer account activation implementations to ensure customer satisfaction and meet deadlines.
Review and interpret data received from various sources, identifying any discrepancies in data received and accurately uploading the data into the Comply platform.
Prioritize incoming customer support cases in a high-volume, fast-paced environment.
Manage support case details in our case tracking system.
Respond to customer questions, update clients on project status, and troubleshoot issues promptly.
Collaborate daily with our Technical Support and Product Development teams to represent our customers’ needs, both immediate and long-term.
Manage multiple projects simultaneously, prioritize tasks, and reach deadlines.
Provide efficient productivity and exceed client’s expectations for support.

Skills and Qualifications:

Must be open to working multiple East Coast hour shifts including:
East Coast Shift 1: 8AM(EST) -4PM(EST) Monday through Friday.
East Coast Shift 2: 9AM(EST)- 5PM(EST) Monday through Friday.
East Coast Shift 3: 10AM(EST)-6PM(EST) Monday through Friday.
Bachelor’s Degree with 0-3 years of work experience
Must be open to work evenings, occasional weekends, and/or holidays.
Major in Accounting, Finance or Economics is a plus!
Excellent customer-facing and communication skills, both written and verbal.
Ability to accurately analyze and interpret data.
Exceptional organizational and time management skills.
Superior troubleshooting, resolution, and analysis skills.
Ability to perform complex tasks and prioritize multiple projects.
Previous experience in a high-volume call environment and/or customer support role is a plus!
Experience with Salesforce.com (or other CRM systems), SaaS technology, MS Office, and software support is a plus!

The all-in total compensation for this role is $49,500 and $55,000, and is specific to the United States. A reasonable estimate of the base salary range would be $45,000 - $50,000 plus applicable bonus/benefit offerings, etc., as those similarly situated within the Company. It takes into account a wide range of factors that are considered in making compensation decisions, including, but not limited to, skill sets, training, licensure and certification, and experience.

To learn more about our values, mission and the wide-range of perks offered to employees at COMPLY, visit https://www.comply.com/careers/.

COMPLY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

COMPLY is aware of scammers posing as COMPLY employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.

To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit https://www.comply.com/careers/.

Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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