Top 418463 Technical Support Role Jobs

Technical Support Specialist - Core Apps
Smartsheet —Remote
- $25.24 - $34.25 an hour
- Remote
- US work authorization
- 1 year
- Communication skills
Application Support Specialist
Hospice Tools —Remote
- $54,000 - $65,000 a year
- Full-time
- Mid-level
- SQL
- Analysis skills
- Health savings account
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14d
Technical Product Support - EdTech
Securly —Remote
- $24.00 - $26.44 an hour
- Overtime
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- Computer Science
- Mid-level
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- Paid holidays
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Technical Support Specialist
Mirion —Remote
- Full-time
- Mid-level
- Microsoft Office
- 3 years
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EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
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Support Technician Level 1
KairosIT —Remote
- $40,000 - $55,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- High school diploma or GED
L1 Support Engineer - Technical Services
Gray Matter —Remote
- Remote
- Mid-level
- Bachelor's degree
- 2 years
Desktop Support Analyst (Work from Home)
Qureos Inc —San Diego, CA
- Remote
- Computer science
- Microsoft Outlook
- Computer Science
- Paid training
- Paid holidays
14d
Sr. Technical Support Engineer
SentinelOne —Remote
- $92,800 - $115,000 a year
- Remote
- Windows
- Senior level
- Communication skills
- Employee stock purchase plan
- Paid holidays
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Datastage Developer
Infosys —Charlotte, NC
- Mid-level
- Communication skills
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Hadoop and PySpark Developer
Infosys —Charlotte, NC
- Mid-level
- Communication skills
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Azure Databricks Admin
Infosys —Hartford, CT
- Azure
- Mid-level
- Communication skills
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Systems Integration Engineers - Colorado Springs
In-Depth Engineering Corporation —Colorado Springs, CO
- $75,000 - $150,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Disability insurance
- Health insurance
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Snowflake Architect
Infosys —Hartford, CT
- Senior level
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COMPUTER & SYSTEMS SUPPORT SPECIALIST (ERP Support)
Trece, Inc —Adair, OK
- From $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
ERP Developer
MVP Disc Sports —Marlette, MI
- $26 an hour
- Full-time
- Background check
- Computer science
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Technical Services Manager
GL Solutions —Kalispell, MT
- $84,000 - $96,000 a year
- Full-time
- Background check
- 5 years
- System design
- Health insurance
- Dental insurance
Quick Apply
Regional Project Engineer (Pittsburgh Region)
Global Data Consultants —Chambersburg, PA
- System design
- Windows
- Bachelor's degree
- Opportunities for advancement
Lead Controls Systems Specialist - OSI PI
The Hershey Company —Lancaster, PA
- Online Application
- Bachelor of Science
- Engineering
- Basic math
Technical Appliance Support Advisor
THOR GROUP —Montclair, CA
- $60,000 - $85,000 a year
- Full-time
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply

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Technical Support Specialist - Core Apps

Smartsheet -
Remote

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Job Details

$25.24 - $34.25 an hour

Qualifications

Live chat
Email customer support
Technical support via phone
Phone communication
Incident Escalation
Post-sales issue resolution
Managing clients in a customer support role
Customer support
1 year
Technical support via email
Communication skills
Entry level

Full Job Description

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day.

Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering support to our customers, maintaining high service standards, and contributing to team projects.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

At Smartsheet Support we empathize and empower others with expert engagements and are the first line of response for our customers to fix issues, share best practices, and advocate for users. Our teams of experts are aligned to various domains of knowledge, promoting the most effective and expedient customer resolution.

You will report to a Support Manager. This role is fully remote eligible.

You Will:

Troubleshoot customer issues using internal & external documentation, various tools, and other resources such as escalation resources to resolve customer issues and deliver great customer experiences
Become Smartsheet Product Certified and work with customers through a variety of channels including email, phone, and chat
Partner with leaders to meet or exceed performance goals in areas like customer satisfaction, quality assurance, and attendance
Become an expert in a specific product area
Contribute to team projects
Give and receive thoughtful feedback on team processes and leadership
Manage other responsibilities as assigned

You Have:

Excellent written, verbal and interpersonal communication skills
1+ years of Technical or Customer support experience, or equivalent
Ability to demonstrate empathetic and confident issue ownership, assuring customers that if you can't solve their problem, you will ensure they are directed to the right resource
Working knowledge of assigned feature a plus
Flexibility in your working hours as this position will require work outside of standard business hours
As required by law, US Citizens or Permanent Residents only are eligible to work in our Federal Government Segment.

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote

Apply Now

Refine Your Search

Technical Support Role jobs

Technical Support Specialist - Core Apps

Application Support Specialist

Technical Product Support - EdTech

Technical Support Specialist

EHR Helpdesk Analyst- REMOTE

Support Technician Level 1

L1 Support Engineer - Technical Services

Desktop Support Analyst (Work from Home)

Sr. Technical Support Engineer

Datastage Developer

Hadoop and PySpark Developer

Azure Databricks Admin

Systems Integration Engineers - Colorado Springs

Snowflake Architect

COMPUTER & SYSTEMS SUPPORT SPECIALIST (ERP Support)

ERP Developer

Technical Services Manager

Regional Project Engineer (Pittsburgh Region)

Lead Controls Systems Specialist - OSI PI

Technical Appliance Support Advisor

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