Top 8000 Technical Support Role Jobs in Marietta, GA

Technical Support Analyst
Relatient —Atlanta, GA
- $23 - $30 an hour
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
- Paid parental leave
- Health savings account
Quick Apply
Hybrid- Associate Technical Support Analyst
Assurant —Atlanta, GA
- $18.00 - $34.59 an hour
- Full-time
- Spanish
- English
- Office
- Health insurance
- Tuition reimbursement
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Mechanic
Mohadd Auto Trade —Acworth, GA
- $600 a week
- Full-time
- Mechanic experience
- Military
- Writing skills
Quick Apply
4d
Senior Regulatory Associate Attorney — Drugs & Biologics
The FDA Law Solution, LLC —Atlanta, GA
- $85,000 - $120,000 a year
- Full-time
- 5 years
- Writing skills
- Office
- Health insurance
- 401(k)
Quick Apply
Civil Engineer, PE Site Development
Patterson & Dewar Engineers —Norcross, GA
- Full-time
- Hybrid work
- Civil engineering
- Construction site
- 5 years
- Profit sharing
- AD&D insurance
Quick Apply
Project Director, Power Market
JE Dunn —Atlanta, GA
- Email
- Background check
- 5 years
- Office
Mobile Dog Groomer
Barkbus —Atlanta, GA
- $25 - $32 an hour
- Full-time
- Background check
- Clean driving record
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Sr. Research Engineer - Combustion / CFD
Rheem Manufacturing —Roswell, GA
- Full-time
- Hybrid work
- Engineering
- 3 years
- Analysis skills
- Dental insurance
- 401(k)
Quick Apply
Service Engineer or Service Manager
DRTECH North America, Inc. —Alpharetta, GA
- $42,000 - $50,000 a year
- Overtime
- Bachelor of Science
- HIPAA
- English
- Health insurance
- Paid time off
Quick Apply
Equipment Solutions Manager
Yancey Bros. Co. —Austell, GA
- 5 years
- Office
- Analysis skills
- Profit sharing
- Wellness program
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Travel ICU RN
Fusion Medical Staffing —Austell, GA
- $1,813 - $1,929 a week
- Full-time
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
Travel ICU RN
Fusion Medical Staffing —Austell, GA
- $1,813 - $1,929 a week
- Full-time
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
Travel ICU RN
Fusion Medical Staffing —Austell, GA
- $1,813 - $1,929 a week
- Full-time
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
6d
Civil Engineer EIT - Site Development
Patterson & Dewar Engineers —Norcross, GA
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Local
- AD&D insurance
- Disability insurance
Quick Apply
Multi Clinic Coverage Family/ Internal Medicine Physician needed in Ellard Village, GA GA
ALLCARE GA PC —Alpharetta, GA
- Full-time
- Medicine
- BC/BE
- Internal Medicine
- Health insurance
- Paid time off
Quick Apply
Senior Electrical Designer- Distribution Engineering
ECF Engineering Consultants —Atlanta, GA
- $60,780 - $82,000 a year
- Full-time
- Remote
- Construction site
- System design
- 3 years
- Health insurance
- Dental insurance
Quick Apply
1d
A220 Final Assembly Line/MRB Liaison Engineer (Onsite: Mobile, Alabama)
Capgemini —Atlanta, GA
- $68,911 - $181,673 a year
- Full-time
- 5 years
- Microsoft Office
- Analysis skills
- Paid holidays
- Disability insurance
Family/ Internal Medicine Physician needed in Dallas, GA
ALLCARE GA PC —Dallas, GA
- Full-time
- Medicine
- BC/BE
- Internal Medicine
- Health insurance
- Paid time off
Quick Apply
Hyperbaric Technician
TenMed, LLC —Atlanta, GA
- $25.25 - $27.00 an hour
- Part-time
- Background check
- Patient monitoring
- BLS Certification
Quick Apply
2d

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Technical Support Role jobs near Marietta, GA

Technical Support Analyst

Relatient -
Atlanta, GA

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Job Details

$23 - $30 an hour

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer support
Query management

Full Job Description

At Relatient, we help healthcare organizations optimize patient access through AI-powered workflows, real-time automation, and flexible access tools. We are trusted by over 50,000 providers to modernize the patient experience and have been recognized by Forbes and Deloitte for our innovative and inclusive culture.

Your Role at Relatient

The Technical Analyst serves as a key liaison between clients and internal teams, including Interface, Development, Billing/Accounting, Sales, and Onboarding. This role is responsible for managing client inquiries and issues, supporting add-on orders and adjustments, resolving technical errors, and ensuring seamless coordination across departments. The Technical Analyst also provides support for web portal functionality, delivers client training, manages cases through resolution, and plays a critical role in driving overall client satisfaction and experience.

How You’ll Make an Impact:

Deliver a high-quality client experience by serving as the primary point of contact for support inquiries and issue resolution
Resolve client complaints and troubleshoot product issues via phone, email, and support cases
Submit, assign, and manage support cases, ensuring timely follow-up and clear communication with clients
Monitor the support portal and keep clients informed on the status and resolution of their cases
Prioritize incoming requests effectively to meet service level expectations and business needs
Guide clients through solutions, particularly in cases of user error or knowledge gaps
Handle high volumes of calls and support tickets using internal systems and tools
Collaborate with team leads and cross-functional partners to ensure consistent, high-quality customer service
Accurately document and manage call and email records within the support portal
Route or transfer clients to the appropriate internal departments when needed
Escalate high-priority issues to the support team to ensure rapid resolution
Conduct basic issue research and troubleshooting prior to case assignment
Provide web portal training and ongoing support to clients
Communicate case resolution clearly and effectively to clients
Perform other duties as assigned

What You Bring:

Bachelor’s degree in a related field or equivalent experience in lieu of a degree
1+ years of experience in a customer support environment, preferably in a technical support role
Basic to intermediate SQL experience (including writing queries; experience with joins is a plus)
Foundational understanding of programming or scripting languages
Strong problem-solving skills with the ability to troubleshoot technical issues and guide clients to resolution

What Success Looks Like:

Consistently delivers a high-quality client experience, reflected in strong satisfaction and clear communication
Resolves client issues efficiently and accurately while meeting or exceeding SLAs
Maintains a well-managed support queue with timely updates, proper prioritization, and minimal backlog
Collaborates effectively with cross-functional teams to ensure quick resolution and continuous improvement

Mindset That Matter:

We always look for ways to grow and take pride in what we do. You'll thrive here if you:

Act with purpose, focus, and accountability.
Collaborate across teams and communicate clearly.
Keep improving and automate what slows you down.

A Note on Travel:

Traveling up to 5% may be required.

Pay & Perks:

The hourly range for this role is $23-$30 per hour. Final compensation depends on experience, skills, and location.

Benefits include (US):

Medical, dental, and vision coverage
Company-paid life and disability insurance
HSA with employer contributions
Employee Assistance Program (EAP)
401(k) with company match
Unlimited PTO, 10 paid holidays, and paid parental leave

Equal Opportunity at Relatient:

We’re building a team as diverse as the communities we serve. Relatient is proud to be an equal opportunity employer. If you need accommodation during the application process, just let us know.

To learn more about our organization, visit www.relatient.com

Ready to Join Relatient?

If you’re looking for work that matters and a team that makes it count, we'd love to hear from you!

To join our team, you must live in one of the following states where we’re authorized to hire: Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Missouri, New Jersey, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, and Texas.

#LI-AM1
#LI-Hybrid

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Refine Your Search

Technical Support Role jobs in Marietta, GA

Technical Support Analyst

Hybrid- Associate Technical Support Analyst

Helpdesk Technician

Mechanic

Senior Regulatory Associate Attorney — Drugs & Biologics

Civil Engineer, PE Site Development

Project Director, Power Market

Mobile Dog Groomer

Sr. Research Engineer - Combustion / CFD

Service Engineer or Service Manager

Equipment Solutions Manager

Travel ICU RN

Travel ICU RN

Travel ICU RN

Civil Engineer EIT - Site Development

Multi Clinic Coverage Family/ Internal Medicine Physician needed in Ellard Village, GA GA

Senior Electrical Designer- Distribution Engineering

A220 Final Assembly Line/MRB Liaison Engineer (Onsite: Mobile, Alabama)

Family/ Internal Medicine Physician needed in Dallas, GA

Hyperbaric Technician

I want to receive the latest job alert for Technical Support Role in Marietta, GA

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