Top 3 Technical Support Telecom Jobs in Atlanta, GA

Network Analyst/Technician - NOC Evening/Swing
Emory University —Atlanta, GA
- Full-time
- Computer Science
- Mid-level
- Office
3d
Night Shift Network Operations Centre (NOC) Analyst
Arctiq —Duluth, GA
- Full-time
- Hybrid work
- Azure
- Mid-level
- Windows
Quick Apply
IT Field Technician
Planned Parenthood Southeast, Inc. —Atlanta, GA
- $16 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Travel
- AD&D insurance
- Paid holidays

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Night Shift Network Operations Centre (NOC) Analyst
Arctiq —Duluth, GA
Analyze and respond to alerts, outages, and performance degradations, and proactively develop preventative measures and capabilities.
Quick Apply

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NOC Engineer - Network Operations
Omni Fiber LLC —Columbus, OH
Ability to explain technical concepts to non-technical users via written documentation. Provide technical guidance while maintaining a strong customer-focused…
Quick Apply
NOC/Network Operations Center Engineer
SDNA Tech —Columbus, OH
Monitor network performance, availability, and alerts using NOC tools. Familiarity with monitoring tools (SolarWinds, Nagios, PRTG, etc.).
From $70,000 a year
Quick Apply
6d

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Technical Support Telecom jobs near Atlanta, GA

Network Analyst/Technician - NOC Evening/Swing

Emory University -
Atlanta, GA

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Job Details

Full-time
3 days ago

Qualifications

Customer communication
Network documentation
System administration
Computer Science
Responding to infrastructure failures
Network communication equipment reconfiguration
Telecommunications network performance monitoring
Associate's degree in computer science
Technical documentation
Software coding
IT system monitoring
Mid-level
System maintenance
Control room operations
Computer Engineering
Scripting
Technical customer support solution
Associate's degree
Telecommunications data network configuration
2 years
Technical Proficiency

Full Job Description

Discover Your Career at Emory University:

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Description:

The Network Analyst/Tech is a central university office position that supports the configuration, installation, maintenance, and troubleshooting of network services and devices.

KEY RESPONSIBILITIES:

In the Network Operations Center, monitor critical processes for Emory's enterprise-wide systems and applications, monitors data downloads to ensure job completions, and addresses interruptions and failures.
Interacts with others to resolve issues within a timely manner.
Maintains 24 x 7 coverage and support, including on-call support, to assist with restoring service and maintaining agreed upon service levels.
Installs, configures, maintains, and troubleshoots network services and devices.
Interacts with customers to resolve network issues.
Performs inspections and upgrades.
Develops and maintains documentation.
Has strong technical aptitude about troubleshooting and testing activities related to network services.
Has the aptitude to perform troubleshooting, testing, scripting and coding.
Assists with systems, provides support without direction, and support modifications/changes to configuration.
Reports to the NOC Manager, or the Run or Build Manager of Network Services.
Performs other duties as required.

MINIMUM QUALIFICATIONS:

An associate's degree in computer science, computer engineering, or related field, and two years of related IT experience, OR an equivalent combination of education, training, and experience.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Additional Details:

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at [email protected] or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.

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Technical Support Telecom jobs in Atlanta, GA

Network Analyst/Technician - NOC Evening/Swing

Night Shift Network Operations Centre (NOC) Analyst

IT Field Technician

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