Top 20122 Technical Support Jobs

IT Support Engineer
AdvanTech —Gainesville, FL
- $50,000 - $70,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Associate
Mitchell Companies —Gulfport, MS
- $49,400 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Office
Quick Apply
Technical Support Engineer (Hybrid)
NET Xperts LLC —Pittsburgh, PA
- $65,000 - $105,000 a year
- Overtime
- Hybrid work
- Computer science
- Computer Science
- Writing skills
- Free parking
- Health savings account
Quick Apply
14d
Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
Quick Apply
Technical Support Engineer
Dataworks Plus —Greenville, SC
- From $55,000 a year
- Full-time
- Background check
- Software troubleshooting
- Writing skills
- Health savings account
- Health insurance
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Technical Product Support - EdTech
Securly —Remote
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Associate Customer Support Technician
Applied Systems, Inc. —Chicago, IL
- $42,000 - $52,000 a year
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
- Health insurance
- Dental insurance
IT Support Specialist
Augment Professional Services —Cypress, TX
- $40,000 - $60,000 a year
- Remote
- Computer science
- Azure
- Computer Science
Quick Apply
Technical Customer Support Specialist
AppMySite —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
IT Operations Specialist
CertiK —New York, NY
- $70,000 - $90,000 a year
- Full-time
- Remote
- Google Workspace
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Technical Support
Software Technology Inc —Raleigh, NC
- Mid-level
Quick Apply
IT Support Specialist
Qureos Inc —New York, NY
- $35 - $55 an hour
- Full-time
- Mid-level
- Office
- In-person
9d
Technical Support Analyst
Relatient —Atlanta, GA
- $23 - $30 an hour
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
- Paid parental leave
- Health savings account
Quick Apply
Customer Support
Candid Health —San Francisco, CA
- $70,000 a year
- Full-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Health insurance
Technical Support Analyst
CloudShare —Denver, CO
- $60,000 a year
- Full-time
- Hybrid work
- Computer Science
- English
- Mid-level
- Free parking
- Paid holidays
Quick Apply
IT Help Desk
eMazzanti Technologies —Hoboken, NJ
- Full-time
- Computer Science
- Computer literacy
- Windows
Quick Apply
Information Technology Associate I (Junior)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $63,500 - $71,500 a year
- Full-time
- Office
- Computer networking
- Entry level
Quick Apply
IT SUPPORT TECHNICIAN
Callen-Lorde Community Health Center —New York, NY
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- HIPAA
- Commuter assistance
- Disability insurance
Quick Apply
IT Help Desk
RQ Construction —Virginia Beach, VA
- $29 - $35 an hour
- Full-time
- Construction site
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk (Level 1)
Amp IT —Charlotte, NC
- $35,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Flexible spending account
- Paid time off
Quick Apply

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IT Support Engineer

AdvanTech
Gainesville, FL

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Job Details

Full-time
$50,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Non-technical user support
Customer communication
Network hardware support
Software troubleshooting
Customer service
Equipment troubleshooting
Windows
Technical support experience
Hyper-V
High school diploma or GED
VLAN
VoIP
Cloud service support
Desktop (troubleshooting support)
Problem-solving
Customer support ticket management
Server virtualization
SharePoint
Desktop administration
Active Directory management

Full Job Description

AdvanTech is expanding into Gainesville, FL and seeking an experienced IT Support Engineer with prior MSP experience to help establish our presence there. In this role you will provide advanced technical support across Windows Server, Active Directory, Microsoft 365, and managed network environments. This is not an entry-level or traditional help desk role. Candidates must be able to troubleshoot independently, communicate confidently with clients, and take ownership of issues from resolution through documentation.

Qualifications – IT Support Engineer Required:

Proven experience working in an MSP environment as an IT Engineer or similar role
Strong troubleshooting ability across Windows workstations and servers
Experience with Windows Server and Active Directory environments
Hands-on experience supporting Microsoft 365 and SharePoint
Working knowledge of networking fundamentals (DHCP, DNS, IP addressing, VLANs)
Experience with virtualization (Hyper-V preferred)
Ability to manage workload independently without micromanagement
Clear, professional communication skills with non-technical users and business decision-makers
Based in the Warner Robins / Macon area with reliable transportation for onsite client support

Preferred:

Experience with Ubiquiti or similar managed networking platforms
Experience supporting VoIP systems
Exposure to server migrations and infrastructure projects

Responsibilities – IT Support Engineer

Provide remote and onsite support for managed clients across workstations, servers, networking equipment, and VoIP systems
Troubleshoot and resolve issues involving Windows environments, Microsoft 365, VPNs, firewalls, printers, and email systems
Assist with and lead server-related work including domain controllers, application servers, and system migrations
Support Active Directory, Microsoft 365, Hyper-V virtualization, and terminal services environments
Configure and support managed network infrastructure including firewalls, switches, and wireless access points
Document systems, changes, and resolutions thoroughly within the company documentation platform
Communicate technical issues and solutions clearly to non-technical users
Follow established processes and contribute to process improvement initiatives

About AdvanTech

AdvanTech is a growing Managed Service Provider built on long-term client relationships, strong technical standards, and a team-first mindset. We do not rely on long-term contracts — we earn client loyalty through service quality, accountability, and consistency. Documentation matters. Follow-through matters. How you treat people matters.

Our engineers start hands-on and are encouraged to develop specialties aligned with their strengths, whether in infrastructure, networking, VoIP, automation, cybersecurity, or project leadership. We provide the tools, trust, and support to help our team grow while maintaining high standards for technical excellence and client communication.

If you’re an experienced IT professional seeking meaningful work, real responsibility, and a team that values accountability over micromanagement and quality over shortcuts, we encourage you to apply.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance

Application Question(s):

MSP Experience

How many concurrent client environments have you supported at one time?

What RMM or PSA tools have you used?
In 2–3 sentences, describe how you would approach a new ticket where the issue is unclear and the user is frustrated.
What was your average daily ticket volume in your previous role?
This position requires you to have at least 2 or more years of experience working for an IT Managed Service Provider. Do you have that experience?

Ability to Commute:

Gainesville, FL 32602 (Required)

Work Location: In person

Quick Apply

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