Top 2385 Technical Writer/customer Support Jobs

Sr. Technical Writer-OH
Dayton T. Brown, Inc. —Cincinnati, OH
- $35 - $45 an hour
- Full-time
- 7 years
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- Profit sharing
- Health insurance
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Technical Writer - OH
Dayton T. Brown, Inc. —Cincinnati, OH
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Sr. Technical Writer-OH

Dayton T. Brown, Inc. -
Cincinnati, OH

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Job Details

Full-time
$35 - $45 an hour

Benefits

Profit sharing
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching

Qualifications

Mechanical blueprint interpretation
Content creation for technical audiences
XML
Technical documentation
Employee relationship building
Research
Mechanical drawings
Productivity software
Developing technical user guides
Mechanical knowledge

Full Job Description

Technical Writer - Senior Level

* US Citizenship is required for this role *

Cincinnati, Ohio

If you're ready for the challenge of working for a dynamic organization, Dayton T. Brown, Inc. has a career opportunity for a Senior Technical Writer to join our growing Technical Publications Division. Our three divisions, Engineering and Test, Technical Services, and Mission Systems, make DTB a diverse and welcoming place to work and thrive.

Dayton T. Brown, Inc.'s technical writers, illustrators, engineers, programmers, analysts, logisticians, and data specialists provide world-class technical documentation, information systems, training programs, and logistics data support services. We are experts in mechanical, electrical, and hydraulic equipment that will perform systems analysis, information development, technical writing, data conversions, and graphics preparation, while providing solutions for today's sophisticated delivery requirements.

Our Technical Services team utilizes the most up-to-date and appropriate software and systems to undertake and complete your project. We know current documentation standards and specifications, including the ever-evolving S1000D specification.

Responsibilities include, but are not limited to:

We are seeking a qualified and motivated Senior Technical Writer to join our team in a full-time, on-site capacity. This position is based in Cincinnati, Ohio and requires daily in-person attendance. Remote work or telecommuting is not authorized for this role. The ideal candidate will bring a strong commitment to collaboration, communication, and hands-on engagement with our team and operations. If you thrive in a dynamic, in-person work environment and are ready to contribute to impactful projects, we encourage you to apply. You will also be responsible for the following:

Serve as the Senior Technical writer for S1000D specification technical documentation development.
Support implementation and configuration of a Common Source Database (CSDB).
Ensure appropriate technical information and data is accumulated through researching and analyzing project engineering drawings, test procedures, design specifications/documentation, and software description documents.
Develop technical data by analyzing source data engineering data, including Maintenance Task Analysis (MTA), 3D models, and drawings.
Be able to develop description and operational procedures to support maintenance and operations, as required by the project.
Determine library and database reuse of existing authored instructions and adjusting to align with specific project engineering revision.
Clean sheet authoring, leveraging experience, knowledge, and research to comprehensively author maintenance, operations, and sustainment tasks.
Review of technical authors work to ensure clear, concise, and accurate technical documentation is authored.
Establish authoring procedures and workflow with DTB PM and provide input, instructions, or training to the authoring team, when required, make sure the team is adhering to the established processes and specifications. When required, update procedures to ensure process improvements.
Be able to collaborate effectively with Subject Matter Experts such as engineers, technicians, and publications personnel.
Actively lead or participate in team meetings and interface with illustrators and quality personnel to support the development of technical documentation.
Review, analyze, and determine impact of customer comments and redlines, and help team determine actions to resolve comments and follow through with management and/or customers.
Ensure assignments are completed in timely manner to facilitate on-time delivery of technical data to our customer.
Contribute to continuous improvement objectives to achieve delivery and quality goals.
As required, travel to customer site for Validation and Verification events.

Required Qualifications:

The ideal candidate will have proven successful experience as a Senior Technical Writer within a technical publication environment. Additional qualifications include:

2 or 4-year degree/or equivalent experience.
7+ years' experience in the development of technical publications for commercial or military programs - including SGML/XML tagged data.
Strong experience using EAGLE Publishing System or equivalent
Ability to interpret engineering drawings, 3D models, and logistics product data.
Must have a thorough understanding of technical documentation specifications S1000D (Issue 4.1 or later preferred).
Solid technical knowledge/experience with the development of operational, maintenance, IPB, theory, and troubleshooting information/procedures for aircraft systems.
Strong relationship building, decision-making, and problem-solving skills.
Ability to work in pressure situations and to meet tight deadlines.
Strong computer skills and proficiency in all Microsoft Office applications.
US Citizenship - Required.
Security Clearance- Active Secret - Required, or the ability to obtain and maintain a U.S. Government Secret security clearance. U.S.

Preferred Qualification:

Turbine Engine experience
A&P Certification

As a Dayton T. Brown employee, you can expect a fun working environment that provides security and career advancement and so much more such as:

Tuition reimbursement
A stable, successful organization
Innovative work environment
Advancement potential
Private medical, vision, and dental insurance
Profit sharing, 401K with company match!
Work/Life balance and family values.

Dayton T. Brown, Inc. is an equal opportunity employer - Veterans and Disabled

Quick Apply

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