Top 797331 Technical Jobs

EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
Quick Apply
Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Engineering Detailer
Overhead Door Corporation —Mount Hope, OH
- $25 - $28 an hour
- Full-time
- Microsoft Word
- Background check
- ERP systems
Quick Apply
11d
OSP/ Campus Construction QC Inspector - Digital Infrastructure
AuditCo Americas, Inc. —Reno, NV
- $25 - $40 an hour
- Full-time
- Background check
- OSHA
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Marine AV / IT Technician
Confidential —Fort Lauderdale, FL
- $25 - $30 an hour
- Full-time
- Schematics
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
8d
Inspection Assistant, BAR (Chaffey College)
Foundation for California Community Colleges —Haven, CA
- $18 - $22 an hour
- Email
- Experience equivalent to degree accepted
- In-person
- 1 year
- Health savings account
- Health insurance
Mandarin Speaking IT Administrator
Confidential —Troy, MI
- Up to $70,000 a year
- Overtime
- Background check
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Lead Controls Systems Specialist - OSI PI
The Hershey Company —Lancaster, PA
- Online Application
- Bachelor of Science
- Engineering
- Basic math
Crestron Programmer
Gramophone —Timonium, MD
- $80,000 - $100,000 a year
- Full-time
- System design
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Cell Phone and iPad Repair Technician
HG Cellular —Springdale, AR
- $40,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Mid-level
- Paid time off
Quick Apply
8d
Senior Sales Executive – Refurbished Transformers (Dry Type & Oil Filled)
Meta Power Solutions —Palm Beach Gardens, FL
- From $75,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
12d
Copy and Printer Service Technician
Copiers 4 Sale —Saint George, UT
- Full-time
- Clean driving record
- Mid-level
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Senior Field Service Engineer
Velico Medical —Beverly, MA
- $95,000 - $135,000 a year
- Full-time
- Microsoft Outlook
- Basic math
- English
- Health savings account
- Health insurance
Quick Apply
Configuration Management Specialist , Job Posting # 148
Tomar Electronics Inc. —Gilbert, AZ
- $60,000 - $70,000 a year
- Full-time
- ERP systems
- Mid-level
- Product management
- Paid holidays
- Health insurance
Quick Apply
13d
Assistive Technology Coordinator
TARC, Inc —Topeka, KS
- From $39,811.20 a year
- Online Application
- Experience working with individuals with developmental disabilities
- Mid-level
- Supervising experience
- Health savings account
- Health insurance
Quick Apply
8d
Systems Integration Engineers - Colorado Springs
In-Depth Engineering Corporation —Colorado Springs, CO
- $75,000 - $150,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
Avionics Service Technician- Flexjet Technical Services (EMS)
Flexjet —Cleveland, OH
- Full-time
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
Quick Apply
IT Technician – MSP Onsite & Help Desk
LDD Consulting, Inc. —Albuquerque, NM
- From $20.42 an hour
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
EDI Integration Specialist
Advanced Rehab Management Services —Grand Blanc, MI
- $65,000 - $70,000 a year
- Full-time
- Background check
- Salesforce
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
SolarWinds Administrator (TS/SCI clearance)
Leidos —Newport News, VA
- $92,300 - $166,850 a year
- Full-time
- Bachelor of Science
- DevOps
- System design

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EHR Helpdesk Analyst- REMOTE

Software Technology Inc -
Remote

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Job Details

Qualifications

Knowledge management
IT governance
EHR go-live support
Mobile device support
Authorization controls implementation
IT user and group management
Achieving HIPAA compliance
Technical documentation
Incident management software
HIPAA
Mid-level
Incident Escalation
Printer (troubleshooting support)
User training (technical support)
Change management for system development
Desktop (troubleshooting support)
Incident management operations support
Remote access software
Data access controls implementation
Customer service knowledge base
ServiceNow
Access control management
Identity and access management (IAM) solutions
Escalation handling
Standard operating procedures (SOPs)
Peripheral hardware support
EHR training delivery
Ticketing system technical support
Service level agreement (SLA) management
Mobile devices

Full Job Description

EHR Helpdesk Analyst
RTP, NC/REMOTE
12+ Months

Description:
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.

Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

Provide support for Epic applications, workflows, access, printing, and integration issues.
Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
Maintain documentation, knowledge base articles, and standard operating procedures.
Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
Support change management and scheduled downtime communications as needed.
Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
Escalate critical issues and downtime events according to established protocols.

Quick Apply

Refine Your Search

Technical jobs

EHR Helpdesk Analyst- REMOTE

Help Desk Specialist

Engineering Detailer

OSP/ Campus Construction QC Inspector - Digital Infrastructure

Marine AV / IT Technician

Inspection Assistant, BAR (Chaffey College)

Mandarin Speaking IT Administrator

Lead Controls Systems Specialist - OSI PI

Crestron Programmer

Cell Phone and iPad Repair Technician

Senior Sales Executive – Refurbished Transformers (Dry Type & Oil Filled)

Copy and Printer Service Technician

Senior Field Service Engineer

Configuration Management Specialist , Job Posting # 148

Assistive Technology Coordinator

Systems Integration Engineers - Colorado Springs

Avionics Service Technician- Flexjet Technical Services (EMS)

IT Technician – MSP Onsite & Help Desk

EDI Integration Specialist

SolarWinds Administrator (TS/SCI clearance)

I want to receive the latest job alert for Technical

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