Top 5 Technology Center Coordinator Jobs

CUSTOMER SERVICE COORDINATOR
Technology Resource Center of America LLC —Denton, TX
- $16 - $19 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
7d
Student Finance Coordinator
Tulsa Welding School and Technology Center —Atlanta, GA
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
Practical Nursing Instructor Success Coach/Perkins Coordinator - Full Time 12-Months
Lancaster County Career & Technology Center —Willow Street, PA
- $65,550 - $78,660 a year
- Urgently hiring
- Background check
- Nursing
- RN License
Quick Apply
Physical Therapist Assistant (PTA) Fieldwork Coordinator
Indian Capital Technology Center —Muskogee, OK
- Extended hours
- Classroom
- Physical & Rehabilitation Medicine
- Clinic experience
Apprenticeship Job Placement Coordinator
Pioneer Technology Center —Ponca City, OK
- Full-time
- Teaching Certification
- Mid-level
- Master's degree
Quick Apply

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CUSTOMER SERVICE COORDINATOR

Technology Resource Center of America LLC -
Denton, TX

Apply Now

Job Details

Part-time | Full-time
$16 - $19 an hour
7 days ago

Qualifications

Equipment service recordkeeping
Project team coordination
Customer records maintenance
Sales support
Microsoft Excel
Email customer support
Microsoft Outlook
Phone communication
Service scheduling
Staff scheduling
Team scheduling
Incident Escalation
Post-sales issue resolution
High school diploma or GED
Managing clients in a customer support role
Desktop applications
Dispatch software communication
Dispatch record maintenance
Cross-functional collaboration
Task assignment
Project stakeholder communication
Cross-functional communication
Progress tracking (project management tasks)
Client interaction via phone calls
Office record organization

Full Job Description

Description:

The Customer Service Coordinator / Service Dispatcher serves as the primary point of contact for customers, ensuring a seamless service experience from initial request through project completion. This position is responsible for coordinating service calls, dispatching field technicians, managing service tickets, and maintaining clear communication between customers, technicians, and internal departments. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment where multitasking and problem-solving are essential.

Requirements:

Deliver exceptional customer service by responding promptly and professionally to customer inquiries and service requests.
Serve as the primary liaison between customers, field technicians, sales representatives, and internal departments.
Schedule, coordinate, and dispatch field technicians for local and nationwide service calls and project assignments.
Create, update, and manage service tickets using the company’s ticket management system.
Monitor service requests from initiation through completion, ensuring timely follow-up, accurate documentation, and customer satisfaction.
Communicate service status, scheduling updates, and project progress to customers via phone and email.
Coordinate technician schedules to maximize efficiency and meet customer expectations.
Work collaboratively with the sales team to support customer requirements and project execution.
Maintain accurate records of service activities, customer interactions, technician assignments, and project documentation.
Identify and resolve customer concerns professionally while escalating issues when appropriate.
Ensure service requests are completed in accordance with company standards and customer expectations.
Perform other administrative and customer support duties as assigned.

Qualifications

Required

High school diploma or equivalent; additional education is a plus.
Previous customer service experience.
Excellent verbal and written communication skills.
Strong organizational skills with exceptional attention to detail.
Demonstrated ability to prioritize multiple tasks in a fast-paced environment.
Excellent time management and follow-up skills.
Ability to remain calm, professional, and solution-oriented when resolving customer concerns.
Intermediate proficiency with Microsoft Office (Word, Excel, Outlook) and general computer applications.

Preferred

Previous experience in service dispatching, scheduling, or service coordination.
Experience using service ticketing or dispatch management software.
Knowledge of structured cabling, low-voltage systems, telecommunications, or network infrastructure.
Experience supporting field service technicians.

Knowledge, Skills, and Abilities

Outstanding customer service and interpersonal skills.
Strong problem-solving and decision-making abilities.
Ability to communicate effectively with customers, technicians, vendors, and internal staff.
Ability to work independently while contributing to a collaborative team environment.
Strong attention to detail and commitment to accuracy.
Ability to adapt to changing priorities and deadlines.
Professional demeanor and positive attitude.

*** Full Time - Part Time, Monday -Friday, Day and Night Shifts Available

Apply Now

Refine Your Search

Technology Center Coordinator jobs

CUSTOMER SERVICE COORDINATOR

Student Finance Coordinator

Practical Nursing Instructor Success Coach/Perkins Coordinator - Full Time 12-Months

Physical Therapist Assistant (PTA) Fieldwork Coordinator

Apprenticeship Job Placement Coordinator

Other jobs to consider

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