Top 1479 Telecommunications Support Analyst Jobs

IT Support Analyst
Oahu Publications —Honolulu, HI
- From $55,000 a year
- Full-time
- Computer Science
- Ability to walk for extended periods
- Windows
- Health insurance
- Dental insurance
Quick Apply
[Entry Level] Software Tester (2605-3)
JND —Bellevue, WA
- Full-time
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
Technical Support Analyst
Pillsbury Winthrop Shaw Pittman LLP —Los Angeles, CA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Windows
- Ability to lift 50 pounds
[Entry Level] Software Tester / Field Tester (2605-3)
JND —Bellevue, WA
- Full-time
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
Product Support Analyst (Messaging)
Bandwidth —Raleigh, NC
- Computer science
- Computer Science
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
11d
SUPPORT ANALYST
Pella Regional Health —Pella, IA
- Computer science
- Computer Science
- Computer literacy
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IT Support Analyst/Helpdesk
IMRI Technology & Engineering Solutions —Los Angeles, CA
- $46 - $50 an hour
- Contract
- Microsoft Outlook
- Research
- Mid-level
- Disability insurance
- 401(k) matching
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Telecommunications Infrastructure Analyst
Peraton —Fort Huachuca, AZ
- $66,000 - $106,000 a year
- Part-time
- Remote
- Background check
- Bachelor of Science
- No experience needed
- Health savings account
- Paid holidays
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
Support Telecom Analyst
180 Solutions —Greenwood, IN
- Mid-level
- Team management
- Contracts
End User Support Analyst - II
AmNet Services, Inc. —New Jersey
- Contract
- Microsoft Excel
- Mid-level
- Analysis skills
Quick Apply
Research Analyst
Everett Community College —Everett, WA
- $63,252 - $71,472 a year
- Overtime
- Mid-level
- Office
- University
Remote Data Entry Analyst
Qureos Inc —Quincy, MA
- $28 - $35 an hour
- Full-time
- Remote
- Data analysis skills
- Administrative experience
- High school diploma or GED
21h
Security Compliance & Regulatory Affairs Analyst
Twilio —Remote
- $128,560 - $188,900 a year
- Remote
- 5 years
- AWS
- Continuous improvement
- Paid parental leave
- Health insurance
Telecommunications Operations Analyst - Hybrid
Cedars-Sinai —Beverly Hills, CA
- $72,363.20 - $104,936.00 a year
- 8 hour shift
- Hybrid work
- Microsoft Word
- Hospital
- System design
Network Support Analyst
ATC —Little Rock, AR
- Weekends as needed
- Computer Science
- Mid-level
- Windows
Instructional Support Technician - Telecommunications Analyst
Wake County Public School System —Cary, NC
- Weekends as needed
- Microsoft Excel
- Mid-level
- Office
Senior GIS Analyst
RAMTeCH —Minnesota
- Full-time
- Remote
- Computer Science
- 5 years
- Research
- Paid holidays
- Health insurance
Revenue Assurance Analyst - Equity Partner Support 1
Bridgepointe Technologies —Remote
- $70,000 - $80,000 a year
- Research
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Journeyman Network Operations Center (NOC) Analyst
CPMC LLC —Remote
- Full-time
- Remote
- Mid-level
- Office
- Windows

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IT Support Analyst

Oahu Publications -
Honolulu, HI

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Job Details

Full-time
From $55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Live chat
Computer operation
Computer Science
iOS support
Data security protocols
iOS
Windows
IT
Associate's degree
Technical Proficiency
Information Technology

Full Job Description

Job Summary
The IT Support Analyst provides advanced technical support, system administration, and end-user assistance to ensure the reliable operation of the organization’s IT infrastructure. This role combines hands-on troubleshooting with proactive involvement in IT projects, with a focus on improving system reliability, efficiency, and security. Serving as an escalation point for complex technical issues, the analyst collaborates across departments to deliver outstanding service in a fast-paced environment.

Responsibilities

● Diagnose and resolve hardware, software, and network issues reported via phone, chat, email, and ticketing systems.

● Consult with end users to identify problems, walk through diagnostic steps, and guide them through troubleshooting processes using remote tools and verbal instruction.

● Install, configure, and maintain networking equipment and infrastructure, including switches, routers, access points, and cabling.

● Implement and enforce IT security practices, protocols, and access controls in accordance with organizational policy.

● Coordinate with software and hardware vendors for repairs, replacements, and warranty service as needed.

● Collaborate with IT team members and cross-functional staff to research, escalate, and resolve complex technical issues.

● Document all work performed—including troubleshooting steps, resolutions, and follow-up actions—clearly and concisely in the ticketing system.

● Stay current with emerging technology trends, tools, and best practices to support continuous improvement.

● Perform additional duties as assigned to support IT operations.

Key Competencies

● Strong verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.

● Excellent interpersonal and customer service skills with a professional and approachable telephone manner.

● Analytical mindset with strong problem-solving abilities.

● Proficiency with the Microsoft Office Suite and the ability to quickly learn new hardware and software platforms.

● Self-motivated and well-organized, with the ability to work independently and as part of a team.

● Reliable attendance and punctuality.

Education & Experience

Required

● At least 1 year of experience in a customer-facing technical support role.

● Proficiency with Windows and Apple/iOS operating systems.

● Working knowledge of IT security principles and best practices.

Preferred

● Associate’s degree in Computer Science, Information Technology, or a related field.

● 1+ years of experience in IT networking (LAN/WAN, TCP/IP, DNS, DHCP).

● 1+ years of experience in telecommunications, VoIP, or telephony systems.

Physical Requirements

● Ability to sit, stand, and walk for prolonged periods throughout the workday.

● Must be able to lift up to 50 pounds as needed.

Pay: From $55,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Telecommunications Support Analyst jobs

IT Support Analyst

[Entry Level] Software Tester (2605-3)

Technical Support Analyst

[Entry Level] Software Tester / Field Tester (2605-3)

Product Support Analyst (Messaging)

SUPPORT ANALYST

IT Support Analyst/Helpdesk

Telecommunications Infrastructure Analyst

Help Desk / Service Desk Analyst I -4P/663

Support Telecom Analyst

End User Support Analyst - II

Research Analyst

Remote Data Entry Analyst

Security Compliance & Regulatory Affairs Analyst

Telecommunications Operations Analyst - Hybrid

Network Support Analyst

Instructional Support Technician - Telecommunications Analyst

Senior GIS Analyst

Revenue Assurance Analyst - Equity Partner Support 1

Journeyman Network Operations Center (NOC) Analyst

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