Top 1453 Telecommunications Support Analyst Jobs

IT Support Analyst
Oahu Publications —Honolulu, HI
- From $55,000 a year
- Full-time
- Computer Science
- Ability to walk for extended periods
- Windows
- Health insurance
- Dental insurance
Quick Apply
Technical Support Analyst
Pillsbury Winthrop Shaw Pittman LLP —Los Angeles, CA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Windows
- Ability to lift 50 pounds
[Entry Level] Software Tester (2605-3)
JND —Bellevue, WA
- Full-time
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
[Entry Level] Software Tester / Field Tester (2605-3)
JND —Bellevue, WA
- Full-time
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
IT Support Analyst/Helpdesk
IMRI Technology & Engineering Solutions —Los Angeles, CA
- $46 - $50 an hour
- Contract
- Microsoft Outlook
- Research
- Mid-level
- Disability insurance
- 401(k) matching
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Product Support Analyst (Messaging)
Bandwidth —Raleigh, NC
- Computer science
- Computer Science
- Writing skills
- Health insurance
- Dental insurance
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14d
Telecommunications Operations Analyst - Hybrid
Cedars-Sinai —Beverly Hills, CA
- $72,363.20 - $104,936.00 a year
- 8 hour shift
- Hybrid work
- Microsoft Word
- Hospital
- System design
Technical Support Analyst II - IT Department
Daughters of Charity Ministries —St. Louis, MO
- $67,000 - $74,000 a year
- Full-time
- Ability to walk for extended periods
- Research
- Mid-level
- Paid parental leave
- AD&D insurance
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Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
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IT Priority Support, Senior Associate Analyst
Continental Resources, Inc. —Oklahoma City, OK
- Full-time
- Computer Science
- Computer literacy
- Pass drug screening
Market Research Analyst
Nextcom —Los Angeles, CA
- Office
- Master's degree
- Business Administration
Telecommunications Analyst
California State University —Pomona, CA
- Full-time
- Background check
- Construction site
- System design
Network Support Analyst
ATC —Little Rock, AR
- Weekends as needed
- Computer Science
- Mid-level
- Windows
Analyst GIS
Ervin Cable Construction, LLC —Kansas City, MO
- Pass drug screening
- Mid-level
- SQL
- Employee stock purchase plan
- Paid holidays
Quick Apply
Support Telecom Analyst
180 Solutions —Greenwood, IN
- Mid-level
- Team management
- Contracts
Instructional Support Technician - Telecommunications Analyst
Wake County Public School System —Cary, NC
- Weekends as needed
- Microsoft Excel
- Mid-level
- Office
Revenue Assurance Analyst - General Strategist Support 1
Bridgepointe Technologies —Remote
- $70,000 - $80,000 a year
- Research
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Broadband Project Analyst
Win Win Operations —Las Vegas, NV
- $45 an hour
- Email
- Mid-level
- Bachelor's degree
- Criminal background check
Quick Apply
Telecommunications Infrastructure Analyst
Peraton —Fort Huachuca, AZ
- $66,000 - $106,000 a year
- Part-time
- Remote
- Background check
- Bachelor of Science
- No experience needed
- Health savings account
- Paid holidays
Supplier Support Outsource Analyst
Nifco America, Corp. —Canal Winchester, OH
- Up to $90,000 a year
- Full-time
- Background check
- Microsoft Excel
- Oracle
- Health savings account
- Health insurance
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IT Support Analyst

Oahu Publications -
Honolulu, HI

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Job Details

Full-time
From $55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Live chat
Computer operation
Computer Science
iOS support
Data security protocols
iOS
Windows
IT
Associate's degree
Technical Proficiency
Information Technology

Full Job Description

Job Summary
The IT Support Analyst provides advanced technical support, system administration, and end-user assistance to ensure the reliable operation of the organization’s IT infrastructure. This role combines hands-on troubleshooting with proactive involvement in IT projects, with a focus on improving system reliability, efficiency, and security. Serving as an escalation point for complex technical issues, the analyst collaborates across departments to deliver outstanding service in a fast-paced environment.

Responsibilities

● Diagnose and resolve hardware, software, and network issues reported via phone, chat, email, and ticketing systems.

● Consult with end users to identify problems, walk through diagnostic steps, and guide them through troubleshooting processes using remote tools and verbal instruction.

● Install, configure, and maintain networking equipment and infrastructure, including switches, routers, access points, and cabling.

● Implement and enforce IT security practices, protocols, and access controls in accordance with organizational policy.

● Coordinate with software and hardware vendors for repairs, replacements, and warranty service as needed.

● Collaborate with IT team members and cross-functional staff to research, escalate, and resolve complex technical issues.

● Document all work performed—including troubleshooting steps, resolutions, and follow-up actions—clearly and concisely in the ticketing system.

● Stay current with emerging technology trends, tools, and best practices to support continuous improvement.

● Perform additional duties as assigned to support IT operations.

Key Competencies

● Strong verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.

● Excellent interpersonal and customer service skills with a professional and approachable telephone manner.

● Analytical mindset with strong problem-solving abilities.

● Proficiency with the Microsoft Office Suite and the ability to quickly learn new hardware and software platforms.

● Self-motivated and well-organized, with the ability to work independently and as part of a team.

● Reliable attendance and punctuality.

Education & Experience

Required

● At least 1 year of experience in a customer-facing technical support role.

● Proficiency with Windows and Apple/iOS operating systems.

● Working knowledge of IT security principles and best practices.

Preferred

● Associate’s degree in Computer Science, Information Technology, or a related field.

● 1+ years of experience in IT networking (LAN/WAN, TCP/IP, DNS, DHCP).

● 1+ years of experience in telecommunications, VoIP, or telephony systems.

Physical Requirements

● Ability to sit, stand, and walk for prolonged periods throughout the workday.

● Must be able to lift up to 50 pounds as needed.

Pay: From $55,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Telecommunications Support Analyst jobs

IT Support Analyst

Technical Support Analyst

[Entry Level] Software Tester (2605-3)

[Entry Level] Software Tester / Field Tester (2605-3)

IT Support Analyst/Helpdesk

Product Support Analyst (Messaging)

Telecommunications Operations Analyst - Hybrid

Technical Support Analyst II - IT Department

Help Desk / Service Desk Analyst I -4P/663

IT Priority Support, Senior Associate Analyst

Market Research Analyst

Telecommunications Analyst

Network Support Analyst

Analyst GIS

Support Telecom Analyst

Instructional Support Technician - Telecommunications Analyst

Revenue Assurance Analyst - General Strategist Support 1

Broadband Project Analyst

Telecommunications Infrastructure Analyst

Supplier Support Outsource Analyst

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