Top 42702 Telephone Data Systems Jobs

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
Client Care Representative
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- Remote
- Bachelor's degree
- Communication skills
- Entry level
- Health insurance
- Dental insurance
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Business Systems Analyst - Remote
MEI Rigging & Crating LLC —Fort Worth, TX
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- Microsoft Excel
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Data Entry
Techgene Solutions —Boise, ID
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Affiliated Oncologists —Orland Park, IL
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- Typing
- In-person
- Opportunities for advancement
Data Entry Clerk
512Financial —San Antonio, TX
- Full-time
- Microsoft Outlook
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- High school diploma or GED
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ROI Medical Records Specialist - Remote
Sharecare —Remote
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- Microsoft Word
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SAL Advocate
SCAN Health Plan —Phoenix, AZ
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- Background check
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Bilingual Inbound/Outbound Telephone Associate
Icon Health —Remote
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- Spanish
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- US work authorization
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Help Desk Staff
PingWind —Remote
- Full-time
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- 5 years
- High school diploma or GED
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Telephone Interviewer
Ward Research, Inc. —Honolulu, HI
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- Hybrid work
- Entry level
- Paid training
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Office Specialist (Data Entry)
Counseling & Recovery Services of Oklahoma —Tulsa, OK
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- Full-time
- Computer literacy
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Mortgage Processor
RenoFi —Remote
- $60,000 - $80,000 a year
- Full-time
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- Mid-level
- 3 years
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13d
HVAC Service Technician
Blackmon Service —Greensboro, NC
- $28 - $38 an hour
- Overtime
- 5 years
- Pass drug screening
- High school diploma or GED
- Paid holidays
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Registered Nurse - Recent Wage Adjustment Completed! - $15k Sign on Offered to External Candidates!
Memorial Healthcare —Owosso, MI
- Full-time
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Direct Support Professional
SUPPORT SOLUTIONS OF THE MID-SOUTH LLC —Knoxville, TN
- $15.37 an hour
- Part-time
- 18 years or older
- CPR Certification
- Clean driving record
- Paid holidays
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LPN/RN - The Retreat
IMMANUEL LIVING —Kalispell, MT
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- 8 hour shift
- 18 years or older
- CPR Certification
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1d
Irrigation Administrator
Rexius —Bend, OR
- $24 - $25 an hour
- Full-time
- Mid-level
- Office
- 3 years
5d
Patient Care Manager - Floater (RN)
VITAS Healthcare —Lombard, IL
- $0.70 per mile
- Full-time
- Nursing
- RN License
- Mid-level
- Travel reimbursement
- Disability insurance
Quick Apply
Sanitation Supervisor
Butterball LLC —Mount Olive, NC
- Overtime
- Spanish
- English
- Mid-level

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Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Telephone Data Systems jobs

Help Desk Analyst

Client Care Representative

Business Systems Analyst - Remote

Data Entry

Temporary Data Entry

Data Entry Clerk

ROI Medical Records Specialist - Remote

SAL Advocate

Bilingual Inbound/Outbound Telephone Associate

Help Desk Staff

Telephone Interviewer

Office Specialist (Data Entry)

Mortgage Processor

HVAC Service Technician

Registered Nurse - Recent Wage Adjustment Completed! - $15k Sign on Offered to External Candidates!

Direct Support Professional

LPN/RN - The Retreat

Irrigation Administrator

Patient Care Manager - Floater (RN)

Sanitation Supervisor

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