Top 55 Telephone Operator Prn Jobs

Patient Access Operator - PRN
Wilson Health —Sidney, OH
- Weekends as needed
- Microsoft Outlook
- Hospital
- Computer literacy
- Paid holidays
- Retirement plan
Quick Apply
3d
PBX Operator PRN
AdventHealth Porter —Denver, CO
- $19.00 - $28.50 an hour
- Weekends as needed
- Hospital
- Computer literacy
- High school diploma or GED
Telecommunications Operator I PRN Evening Shift
Baptist Health —Homewood, AL
- Evening shift
- Acute care
- Hospital
- No experience needed
8d
Telecom Operator - Health Connections - PRN
Stormont-Vail HealthCare, Inc. —Topeka, KS
- Part-time
- Hospital
- Organizational skills
- Entry level
Quick Apply
Communications Clerk 4:30 pm -8:30 pm PRN | Greeley Rehab
PAM Health, LLC —Greeley, CO
- $22 an hour
- PRN
- Hospital
- High school diploma or GED
- Entry level
- Opportunities for advancement
- Referral program
Quick Apply
10d
Switchboard Operator, PRN
Iredell Memorial Hospital Incorporated —Statesville, NC
- PRN
- Hospital
- High school diploma or GED
- Communication skills
Quick Apply
Telephone Assistant
University of Maryland Medical System —Glen Burnie, MD
- Weekends as needed
- Hospital
- Writing skills
- English
PBX Operator - St. Mary's Hospital - PRN
Bon Secours —Richmond, VA
- $16.32 - $23.15 an hour
- Weekends as needed
- Microsoft Outlook
- Hospital
- Computer literacy
- Health savings account
- Disability insurance
3d
PBX Operator, PRN
Piedmont Healthcare Inc. —Snellville, GA
- PRN
- Hospital
- High school diploma or GED
- Entry level
PBX Operator PRN
LewisGale Hospital Alleghany —Low Moor, VA
- $14.03 - $18.94 an hour
- PRN
- Surgery
- Entry level
- Employee stock purchase plan
- Disability insurance
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Communications Clerk - PRN Days/Weekends | Dallas Rehab
PAM Health, LLC —Dallas, TX
- Weekends as needed
- Hospital
- High school diploma or GED
- Rehabilitation center
- Opportunities for advancement
- Referral program
Quick Apply
9d
PBX Switchboard Operator
Medical Center SE Texas Port Arthur —Port Arthur, TX
- Call employer
- Hospital
- High school diploma or GED
- Hospital experience
Quick Apply
Communication Services Operator PRN/As Needed
Mercy —Joplin, MO
- Part-time
- Word processing
- Computer literacy
- English
- Health insurance
- Dental insurance
5d
PBX Operator
Midland Health —Midland, TX
- PRN
- Hospital
- High school diploma or GED
- Communication skills
PBX Operator PRN
HCA Houston Healthcare Northwest —Houston, TX
- PRN
- Neurology
- 1 year
- No travel
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
PBX Operator PRN
Chippenham Hospital —Richmond, VA
- $13.00 - $15.60 an hour
- PRN
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
PBX Operator - Public Safety, PRN, Days
Piedmont Healthcare Inc. —Stockbridge, GA
- PRN
- Hospital
- High school diploma or GED
- Hospital experience
Operator PBX PRN
Menorah Medical Center —Overland Park, KS
- PRN
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Switchboard Operator
Ascension —Jacksonville, FL
- PRN
- Hospital
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance
Communications Operator
CHI Saint Joseph Health System —Lexington, KY
- $15.30 - $21.61 an hour
- PRN
- Hospital
- High school diploma or GED
- Communication skills

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Patient Access Operator - PRN

Wilson Health -
Sidney, OH

Quick Apply

Job Details

PRN
3 days ago

Benefits

Paid holidays
On-site gym
Retirement plan

Qualifications

High school diploma or GED

Full Job Description

Wilson Health is looking for a PRN - Operator for our Patient Access Department location in Sidney, Ohio (North Dayton, Ohio) area.

Key Perks and Benefits:

Pay (Shift Differential, Weekend Differential, Holiday Pay, and Direct Deposit)
Retirement (Defined Contribution, Employer Contribution, Employer Match (no waiting period), and Various Investment Options)
Free access to an on-site gym, available 24/7, making it easy to prioritize your health and wellness before or after your shift.
Employees receive a 10% discount on food and beverages at the Wilson Cafeteria, Coffee Bar and Micro Mart.

At Wilson Health, our mission is to improve the health and wellness of our communities by delivering compassionate, quality care. We are committed to making a difference for our neighbors, friends, and family and our vision is to be a trusted, nationally-recognized leader of innovative, collaborative community health.

Employment Status: PRN
Position Reports To: Director of Patient Access

Position Summary:

The PRN Operator provides essential communication support for Wilson Health by managing incoming and outgoing calls, operating the hospital switchboard system, and responding to emergency code notifications. Wilson Health Operators provide 24/7 coverage, ensuring accurate and timely communication for patients, visitors, physicians, and hospital staff.

This position is primarily utilized to provide coverage for vacations, staffing needs, and departmental support across all shifts.

The ideal candidate will be flexible and available to work at least two of the three available shifts listed below:

First Shift: 7:30 a.m. – 3:30 p.m.
Second Shift: 3:30 p.m. – 11:30 p.m.
Third Shift: 11:30 p.m. – 7:30 a.m.

Scheduled hours may vary based on departmental needs. Additional availability may be required for weekends, holidays, and coverage needs.

Under the direction of the Operations Center Coordinator, the Operations Center Technician serves as the hospital's central communications resource by efficiently managing incoming and outgoing communications, emergency notifications, and hospital-wide paging systems. This position operates the Cisco Switchboard Console by telephone and computer application, monitors alarm and code panels, coordinates emergency communications, maintains accurate records and logs, and provides exceptional customer service to patients, visitors, physicians, and staff.

The Operations Center Technician must demonstrate the ability to multitask in a fast-paced environment while maintaining professionalism, accuracy, confidentiality, and composure during routine and emergency situations.

Essential Duties and Responsibilities:

(Other duties may be assigned.)

Manage Internal and External Communications

Operate the Cisco Switchboard Console using phone systems and computer applications, including answering, transferring, holding, parking, and routing calls appropriately.
Answer incoming calls promptly, professionally, and accurately while providing exceptional customer service.
Transfer calls to the appropriate departments, physicians, or staff members while ensuring accuracy and efficiency.
Manage multiple priorities simultaneously, including incoming calls, emergency notifications, overhead pages, and alarm system activity.
Maintain professionalism and composure when handling high-volume call situations.

Perform Hospital Paging and Communication Responsibilities

Execute accurate overhead announcements following established procedures.
Send messages through appropriate communication methods, including overhead paging, Outlook/text notifications, Cortex, email, and other communication platforms.
Ensure all communication is clear, accurate, timely, and appropriate for the situation.
Maintain effective communication with physicians, hospital leadership, departments, and clinical staff.

Respond to Emergency Situations and Alarm Systems

Monitor alarm panels and respond appropriately to emergency notifications.
Recognize and execute established procedures for all emergency codes, including but not limited to:
- CareFlight
- Trauma alerts
- Panic alarms
- Code Adams
- Fire emergencies
- Disaster events
- Active shooter situations
- Other emergency response procedures
Accurately interpret the Simplex Annunciator Panel and identify activated alarms or emergency signals.
Announce emergency situations clearly, calmly, and professionally while following established protocols.
Participate in scheduled emergency drills and demonstrate competency in assigned responsibilities.

Maintain Records and Department Documentation

Maintain accurate and legible call logs, page answer logs, and departmental records.
Document daily events, occurrences, and important information for communication between shifts and departments.
Maintain and update department reference materials, including:
- Emergency code information
- Phone directories
- Fax information
- Physician contact information
- Call schedules and manuals
- Other operational documents
Accurately review physician monthly call schedules and complete call lists as required.

Operate Computer Systems and Equipment

Utilize computer systems and peripheral equipment necessary to complete daily operational responsibilities.
Demonstrate basic computer skills, including opening, processing, executing, and closing assigned applications.
Learn and adapt to new technology, communication devices, alarm systems, and department procedures.
Demonstrate the ability to operate equipment such as computers, paging devices, printers, and related communication systems.

Demonstrate Professional Communication and Customer Service

Maintain strict confidentiality regarding patient information and hospital operations both during and outside of work hours.
Provide courteous and professional service to all callers, including patients, families, physicians, employees, and visitors.
Maintain positive working relationships with physicians, leadership, and hospital staff.
Represent Wilson Health with professionalism, integrity, respect, and excellence.

Qualifications – Patient Access Operations Specialist

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Previous operator, switchboard, or high-volume telephone system experience preferred.
Minimum of one (1) year of related healthcare, customer service, administrative, registration, scheduling, or patient access experience required.
Previous experience working in a healthcare environment preferred.
Equivalent combination of education, training, and experience may be considered.
High school diploma or general education degree (GED) required.

Mission & Vision & Values:

Improve the health and wellness of the community by delivering compassionate, quality care.
Be a trusted, nationally-recognized leader of innovative, collaborative, community health.
A.S.P.I.R.E - Always serve with professionalism, integrity, respect, and excellence.

EOE (Equal Opportunity Employer)

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Position Summary:

Essential Duties and Responsibilities:

Manage Internal and External Communications

Perform Hospital Paging and Communication Responsibilities

Respond to Emergency Situations and Alarm Systems

Maintain Records and Department Documentation

Operate Computer Systems and Equipment

Demonstrate Professional Communication and Customer Service

Qualifications – Patient Access Operations Specialist

Education and/or Experience:

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