Top 2475 Tier 2 Technical Support Engineer Jobs

Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)
UVeye —Remote
- $36 - $43 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
Tier 2 Technical Support Engineer - NY
My IT Crew —Brooklyn, NY
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
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Technical Support Engineer - Tier 2 (hybrid)
Integrated IT Group —Twinsburg, OH
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Technical Support Agent
PAR —Remote
- $19 - $22 an hour
- Overtime
- Remote
- Computer science
- Windows
- Computer networking
Technical Customer Support Engineer, Tier 2
UVeye —Teaneck, NJ
- $36 - $43 an hour
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
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Project Employee, GDC Support Engineer Tier I
NBA —Secaucus, NJ
- $6,400 a month
- Full-time
- Engineering
- Mid-level
- Leadership
- Disability insurance
Junior Engineer - Tier 1 Helpdesk Support
Defense Unicorns —San Antonio, TX
- $102,000 - $138,000 a year
- On call
- Remote
- Azure
- Windows
- AWS
- Paid parental leave
- Health savings account
Machine Learning Engineer Technical Fellow
Indeed —Remote
- $227,000 - $474,000 a year
- Full-time
- Remote
- Background check
- Computer science
- 8 years
- Paid parental leave
- Paid holidays
Quick Apply
Network Engineer Manager
Logix Fiber Networks —Houston, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
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Network Engineer Manager
Logix Fiber Networks —Dallas, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Tier 2 Systems Engineer
Quo Vadis Inc. —Matthews, NC
- Up to $55,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Mileage reimbursement
- Health savings account
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12d
Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
Korean-English Bilingual Physical Security Maintenance Specialist
EchoLink —Austin, TX
- $70,000 - $90,000 a year
- Full-time
- Management
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Platform Engineer (Saas)
Amyx, Inc. —Fort Belvoir, VA
- $90,000 - $125,000 a year
- Full-time
- Computer Science
- Mid-level
- SQL
- Wellness program
- Health savings account
Installation Project Manager
Xirgo Technologies —Rolling Meadows, IL
- $85,000 - $95,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
Network Engineer Senior (CCNP)
GuROO —Washington, DC
- From $190,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Maintenance Manager
Thompson Pipe Group -Rialto —Conroe, TX
- From $22 an hour
- Full-time
- Background check
- Writing skills
- Basic math
- Paid holidays
- Health insurance
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IT Systems Engineer II
BioAgilytix —Durham, NC
- Full-time
- Computer science
- Computer Science
- 5 years
- Health savings account
- Paid holidays
Quick Apply
System Engineer
The Wenger Group —Lancaster, PA
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Health savings account
- AD&D insurance
Quick Apply
Data centre Site Operations Leader
DigipowerX —Columbiana, AL
- $60 - $100 an hour
- Full-time
- 5 years
- Continuous improvement
- In-person
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5d

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Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)

UVeye -
Remote

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Job Details

Full-time
$36 - $43 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Containerization systems
Equipment calibration
Linux support
Hardware calibration
Machine troubleshooting
Equipment troubleshooting
Network switch
Public Cloud
Bachelor's degree
Computer hardware
IP networking
Hardware diagnostics
Linux administration

Full Job Description

At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.

With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.

We’re looking for a Technical Customer Support Engineer Tier II to join our Support team. You’ll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products—while serving as a key problem-solver for our customers and internal teams. In this role, you’ll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience.

This position includes working second shift, hours 2:00 pm - 10:00 pm PST. Fully remote.

A day in the life and how you’ll make an impact:

Assist in the installation, configuration, and calibration of UVeye products for clients
Provide on-site technical support during product installations to ensure proper setup and operation
Troubleshoot and resolve customer technical issues related to machine performance and software
Monitor, maintain, and update systems to ensure continuous product functionality
Prepare detailed documentation and reports on installation and calibration activities
Act as a technical point of contact for clients during installation, calibration, and troubleshooting
Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
Ensure effective incident management by tracking and resolving technical issues promptly

Requirements:

3+ years of experience in Tier II support, systems administration, or QA engineering
Bachelor’s degree in Computer Science or a related field
Proficiency with Linux, Docker, and Kubernetes
Strong troubleshooting skills across hardware and software domains
Hands-on experience with hardware setup, installation, and calibration
Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
Team-oriented with a customer-first mindset
Experience with cloud platforms like AWS, Azure, or GCP
Familiarity with networking equipment (switches, routers, firewalls, load balancers)
Comfortable using tools like Zendesk, JIRA, and Confluence
Able to work independently and manage multiple priorities under pressure
Ability and willingness to work on second shift - hours 2:00 pm - 10:00 pm PST

Ideally, we’re looking for:

Experience working in startup environments
Proficiency in scripting (Bash, Python)
Experience with deployment and automation tools such as Terraform and Helm

Benefits we offer:

Competitive Medical, Dental, Vision.
Company 401k Match.
20 PTO days, Company paid holidays.
Career growth as we scale across the US.

Compensation:

UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The hourly rate for this position is $36 - $43.

Why UVeye:

Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.

Check out our Life at UVeye page to learn more about the employee experience.

UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Quick Apply

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Tier 2 Technical Support Engineer jobs

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