Top 5960 Traffic Engineer/operations Jobs

Senior Voice Engineer
Vantage Point Solutions —Remote
- Full-time
- Remote
- 5 years
- Analysis skills
- Continuous improvement
- Disability insurance
- Health insurance
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Croy Engineering —Marietta, GA
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Traffic Engineer 1
Parsons —Brentwood, TN
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Traffic Engineer
AECOM —Fort Lauderdale, FL
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14d
Traffic Operations Engineer
AECOM —Detroit, MI
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- Weekends as needed
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Machine Learning Engineer II, Burger King, US&C
Burger King —Miami, FL
- Full-time
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The Boring Company —Las Vegas, NV
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WSP —Irvine, CA
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DV Trading —Chicago, IL
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Traffic Project Engineer - Operations, Safety & Policy
RK&K —Baltimore, MD
- $48 - $53 an hour
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Whitman, Requardt & Associates, LLP —Fairfax, VA
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Edge Security Platform Engineer
Major League Baseball —Remote
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Senior Traffic Engineer - Traffic Safety and Operations
Loudoun County Government —Leesburg, VA
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Traffic Engineer (Signal Operations and Analysis)
Arcadis —Nashville, TN
- $85,000 - $125,000 a year
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Sr. Support Engineer
aventiv —Plano, TX
- $109,264.77 - $124,561.83 a year
- Hybrid work
- 5 years
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Flight Operations Engineer
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- Full-time
- Office
- Continuous improvement
- Travel
- Health insurance
- 401(k) matching
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Senior Voice Engineer

Vantage Point Solutions -
Remote

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Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Voice over internet protocol (VoIP) configuration

Full Job Description

Senior Voice Engineer

As a Senior Voice Engineer, you will play a critical role in supporting and optimizing VoIP environments with a strong focus on advanced troubleshooting, incident resolution, and Session Border Controller (SBC) management. You will work closely with cross-functional teams to ensure reliable, high-quality voice services across the network.

Responsibilities

Serve as a subject matter expert in VoIP troubleshooting, resolving complex issues related to call quality, SIP signaling, call routing, and service disruptions.
Manage, configure, and optimize Session Border Controllers (SBCs) to ensure secure, efficient voice traffic across networks.
Perform deep-dive analysis and analysis of voice issues using traces (SIP ladders), and packet captures.
Support and maintain VoIP platforms, including IP PBXs, softswitches, and hosted voice solutions.
Collaborate with network and operations teams to identify root causes and implement long-term solutions.
Implement and maintain voice security best practices, including fraud prevention and SBC policy enforcement.
Maintain clear and detailed documentation for troubleshooting procedures, configurations, and known issues.
Provide escalation support for critical voice incidents.
Work with vendors and carriers to troubleshoot issues.
Act as a key point of contact for internal teams and customers, ensuring clear communication of voice service issues, timelines, and resolutions.
Support customer onboarding, service activation, and implementation of voice solutions for new and existing clients.
Monitor voice service performance and proactively identify opportunities to improve service quality and overall customer experience.
Coordinate with cross-functional teams to troubleshoot and resolve complex customer-impacting issues in a timely manner.
Assist with project coordination and execution to ensure successful and timely delivery of voice services.
Document processes, incidents, and resolutions to support continuous improvement and knowledge sharing.

Qualifications

5+ years of hands-on experience in VoIP engineering and troubleshooting.
Strong experience managing and supporting Session Border Controllers (SBCs).
Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch.
Deep understanding of SIP, RTP, and Telcom protocols.
Proven ability to analyze SIP traces and debug complex call flows.
Experience with hosted PBX and softswitch environments.
Class 5 switch translation experience is a plus.
Strong analytical and problem-solving skills with a focus on root cause analysis.
Excellent communication skills and ability to work cross-functionally.
Experience working in customer-facing or cross-functional environments, with the ability to manage multiple priorities while supporting voice service delivery and project coordination

Compensation and Benefits

This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.

About Vantage Point Solutions

Vantage Point Solutions was founded in 2002 by a team who believed in putting people – both employees and clients – first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.

We are driven by a commitment to client satisfaction and a culture of teamwork, respect, and collaboration—along with a healthy dose of camaraderie and fun.

Equal Employment Statement

Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.

Quick Apply

Refine Your Search

Traffic Engineer/operations jobs

Senior Voice Engineer

Traffic Engineer

Traffic Engineer 1

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VoIP Operations Engineer (Mid-Level)

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Traffic Operations Engineer

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Associate Traffic Engineer

Data Engineer - Operations Focus

Senior Cloud Engineer (Remote)

Traffic Project Engineer - Operations, Safety & Policy

Traffic Engineer - Entry Level

Edge Security Platform Engineer

Senior Traffic Engineer - Traffic Safety and Operations

Traffic Engineer (Signal Operations and Analysis)

Sr. Support Engineer

Flight Operations Engineer

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