Top 4669 Trainer/Process Coach Jobs

Senior Trainer
Movate —Remote
- Overtime
- Mid-level
- 4 years
- Leadership
Quick Apply
Comprehensive Service Coach (CCP)
Child Start Inc. —Richmond, CA
- $32.42 - $33.94 an hour
- Full-time
- Microsoft Word
- Classroom
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Female Senior Trainer Advisor Coach (TAC)Position
Massanutten Military Academy —Woodstock, VA
- $40,000 - $45,000 an hour
- Weekends as needed
- English
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
10d
Assistant Athletic Trainer
Cottey College —Nevada, MO
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
Quick Apply
Certified Personal Trainer: Guaranteed Hours + No Floor Sales + Full Support
Spectrum Fitness Consulting, LLC —Beverly, MA
- $24 - $28 an hour
- Part-time
- Bachelor's degree
- In-person
- 1 year
- Continuing education credits
- Paid time off
Quick Apply
Registered Nurse - Staff Trainer
Arc Allegany-Steuben —Wellsville, NY
- From $62,356.32 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Paid training
- Health insurance
Quick Apply
Commandant of Cadets
Massanutten Military Academy —Woodstock, VA
- $75,000 - $85,000 a year
- Weekends as needed
- Up to 50% travel
- Military
- Residential
- Health savings account
- Health insurance
Quick Apply
10d
School Bus Driver, Trainer with 2 year's experience
Fisher Bus Service —Hamburg, NY
- $25 - $28 an hour
- CDL B
- Classroom
- Clean driving record
Quick Apply
Associate - Biomanufacturing, Downstream/mRNA
Catalent —Madison, WI
- Email
- Microsoft Excel
- Mid-level
- Master's degree
- Paid holidays
- Health insurance
Manufacturing Department Supervisor
ACCRA-FAB INC —Liberty Lake, WA
- $21 - $25 an hour
- Full-time
- Computer literacy
- 11+ years
- Mid-level
- Paid training
- Health savings account
Quick Apply
Lead Personal Trainer
Anytime Fitness —Prescott Valley, AZ
- $45,000 - $65,000 a year
- Full-time
- CPR Certification
- Customer service
- Mid-level
- Health insurance
- Paid time off
Quick Apply
11d
Assistant Personal Training Manager
Crunch Fitness by JEM Wellness Brands —Willowbrook, IL
- $18 an hour
- Full-time
- Background check
- Hospitality
- 18 years or older
- Disability insurance
- Health insurance
Quick Apply
ABA Instructor (ABAI)
Community Autism Services —Claremont, NH
- $45,000 - $52,000 a year
- Full-time
- School experience
- Classroom
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Salesforce Technical Architect
V Shred —Remote
- $150,000 - $160,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Athletic Trainer | Full-Time
Glencoe Regional Health —Glencoe, MN
- $27.49 - $38.50 an hour
- Weekends as needed
- BLS Certification
- Mid-level
- In-person
- Health insurance
Quick Apply
Interim Director of Coaching
Central MN Youth Soccer Association —Saint Cloud, MN
- From $2,500 a month
- Part-time
- Background check
- Mid-level
- 3 years
- On-the-job training
- Flexible schedule
Quick Apply
3d
Medical Billing Trainer
The CCS Companies —Norwood, MA
- $57,500 - $67,500 a year
- Full-time
- 5 years
- Basic math
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Mental Health Technician/ Skills Trainer
Trillium Family Services —Portland, OR
- From $21.18 an hour
- Overnight shift
- Mid-level
- Residential
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Lead Veterinarian
ASPCA —Carson, CA
- $169,500 - $179,500 a year
- 8 hour shift
- English
- Mid-level
- Outpatient experience
- Continuing education credits
- Paid holidays
Private Soccer Coach
Dribbler LLC —Albany, CA
- $35 - $50 an hour
- Choose your own hours
- Mid-level
- Experience working with children
- Criminal background check
Quick Apply

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Senior Trainer

Movate -
Remote

Quick Apply

Job Details

Tenured

Qualifications

Mid-level
4 years
Leadership
Communication skills
Time management

Full Job Description

Position Title: Senior Trainer

Summary/Objective: This position has the responsibility of identifying, designing, and developing appropriate training solutions and deliver training for both the new entrants and existing employees there by leading to performance improvement. In addition, this role will also be responsible for analyzing the training needs by understanding the existing Skills inventory and the required Skills Inventory and to design, develop training framework to address the knowledge and Skill gaps of employees at all levels leading to performance improvement.

Essential Functions:

Conduct Foundation/ Product / Process training for new agents as per the business requirement
Prepare and Maintain knowledge base articles on product and processes
Track and Report Training /Trainee progress
Maintain high level adherence to policies, procedures and processes
Prepare and Administer Training Need Analysis (TNA) /Skill gap assessment and conduct refresher training for tenured agents as per the need
Design curriculum, develop content, Role plays& case studies
Proactively develop content on new technologies and offer the training through Classroom / Online Portal/ Blended
Ensure learner satisfaction, their learning and application on the job
Monitor, Track, Measure and Manage effectiveness of training programs
Periodically upgrade Knowledge & Skills on new/ emerging services
Ensure Quality requirements for are taken care and ensure compliance.
Ensure Calibration & Coaching of on floor agents
Manage the training needs & Quality at the Project level
Ensure a closed loop feedback system between Training & floor in maintained

Other Functions:

Excellent Presentation and Delivery Skills
Effectively manage the classroom environment in a positive and professional manner
Ability to monitor, coach, and mentor team learners
Must have good organizational and prioritizing skills
Excellent understanding of LOB specific Products & Processes
Ability to effectively navigate all project specific websites
Excellent understanding of Escalation Matrix and the Escalation process
Knowledge on Project related metrics

Work Environment/Physical Demands:

Prolonged sitting at a desk in a supportive office chair.
Classroom training will require prolonged in classroom facilitation session
Remote trainings sessions will involve long durations in front of the computer
Work in a call center environment and maintain required business hours.

Working Hours: Monday through Friday, 6:00 AM to 5:00 PM Pacific Time; may be required to work other shifts to meet customer needs

Required Education/Experience and Competencies:

High School or GED required
4 - 5 years of experience as a trainer in call center environment (or equivalent) is desired
Domain Knowledge: Experience training learners on Automobile Domain & Lemon laws is a must
Personality attributes: Outgoing, empathetic, patient, pleasant and calm
Willingness/ability to work overtime to support customers/learners, as needed
Exhibit strong interpersonal skills
Client interfacing skills
Telephone communication skills; remain empathetic and courteous while leading classrooms sessions and when dealing with Stakeholders
Excellent time management skills, be accountable for and properly work time and break time
Basic Knowledge on MS Office Tools (Should be able to prepare Process Documents Reports and Presentations)

Quick Apply

Refine Your Search

Trainer/Process Coach jobs

Senior Trainer

Comprehensive Service Coach (CCP)

Female Senior Trainer Advisor Coach (TAC)Position

Assistant Athletic Trainer

Certified Personal Trainer: Guaranteed Hours + No Floor Sales + Full Support

Registered Nurse - Staff Trainer

Commandant of Cadets

School Bus Driver, Trainer with 2 year's experience

Associate - Biomanufacturing, Downstream/mRNA

Manufacturing Department Supervisor

Lead Personal Trainer

Assistant Personal Training Manager

ABA Instructor (ABAI)

Salesforce Technical Architect

Athletic Trainer | Full-Time

Interim Director of Coaching

Medical Billing Trainer

Mental Health Technician/ Skills Trainer

Lead Veterinarian

Private Soccer Coach

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