Top 5471 Training Program Manager Jobs in Alexandria, VA

Loan Servicing and Collections Manager
DEPARTMENT OF LABOR FEDERAL CREDIT UNION —Washington, DC
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Environmental, Health & Safety (EHS) Manager – Data Center Operations
RF Services —Herndon, VA
- $95,000 - $110,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
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21h
Instrument. and Controls, Mgr
ENGIE —Washington, DC
- $140,760 - $215,832 a year
- Full-time
- Clean driving record
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
1d
Real Estate Operations Manager
PLACE —Upper Marlboro, MD
- $65,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
Assistant Sales Manager
Ashley —Woodbridge, VA
- $100,000 a year
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
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Program Manager (Acquisitions, Remote)
Acquisition Professionals LLC —Alexandria, VA
- $130,000 - $135,000 a year
- Full-time
- Remote
- Bachelor's degree
- Senior level
- Paid holidays
- Health insurance
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Program Manager/Training Lead
Contact Government Services, LLC —Arlington, VA
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
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PROGRAM MANAGER
US Defense Threat Reduction Agency —Fort Belvoir, VA
- $121,785 - $158,322 a year
- Overtime
- Hybrid work
- Background check
- Writing skills
- Pass drug screening
- Loan repayment program
4d
Training Manager
Kaizen innovations inc —Fairfax, VA
- $64,829.93 - $78,074.76 a year
- Full-time
- Customer service
- Merchandising
- Mid-level
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8d
Program Manager - Long Term and Community Integration Services
Central Fairfax Services Inc. —Chantilly, VA
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Local Restaurant Marketing Manager
NANDO'S —Washington, DC
- $89,250 - $127,050 a year
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Home Care Manager
Thrive at Home —Fairfax, VA
- Up to $100,000 a year
- Full-time
- Background check
- Management
- 5 years
- Health savings account
- Paid holidays
Quick Apply
6d
Transportation Manager
Transervice Logistics —Landover, MD
- Up to $110,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
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Manager - Residential Assisted Living — Operations + People Leadership
Paragon Assisted Living —McLean, VA
- $60,000 - $70,000 a year
- Full-time
- Hospitality
- Mid-level
- Residential
- Paid training
- Health insurance
Quick Apply
2d
Area Manager
Springbone Kitchen —Washington, DC
- $85,000 - $100,000 a year
- Weekends as needed
- Bilingual
- Sales
- ServSafe
- Paid holidays
- Health insurance
Quick Apply
13d
Government Contracting Program Manager
FedGeek —Reston, VA
- $110,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
340B Program Manager
MedStar Health —Washington, DC
- $104,000 - $182,124 a year
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Facility Manager
Reworld Projects, LLC —Lorton, VA
- $157,000 - $224,400 a year
- Full-time
- Engineering
- Travel
- Military encouraged
- Wellness program
- Paid parental leave
Quick Apply
Project/task Supervisor
General Dynamics Information Technology —Chantilly, VA
- $106,250 - $143,750 a year
- 5 years
- Bachelor of Science
- IT
- Paid time off
- 401(k) matching
Operations Manager
Amentum —McLean, VA
- $115,000 - $160,000 a year
- Full-time
- Engineering
- Pass drug screening
- 8 years
- Health insurance
- Dental insurance
Quick Apply

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Training Program Manager jobs near Alexandria, VA

Loan Servicing and Collections Manager

DEPARTMENT OF LABOR FEDERAL CREDIT UNION -
Washington, DC

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Operational analysis
Staff supervision
Team supervision
Finance
Spreadsheets
Regulatory compliance
Industry knowledge of banking risk management
Team development
Documentation tools
Bachelor's degree
Process improvement planning
Portfolio risk management
Process management

Full Job Description

Position Summary

The Loan Servicing and Collections Manager is responsible for managing loan servicing, consumer collections, and recovery operations to ensure accuracy, compliance, and effective delinquency and loss mitigation outcomes. This role provides direct leadership and operational oversight of loan servicing, loan quality control, collections, and recovery functions and personnel.

This position ensures consistent execution of servicing and collections activities, maintains strong internal controls, and supports audit and examination readiness. The Manager partners with Lending leadership, Accounting, Compliance, and Operations to support portfolio performance and risk management objectives.

Primary Duties & Responsibilities

People Leadership & Performance Management

Provide direct supervision, coaching, and performance management for assigned staff.
Establish clear expectations, goals, and accountability standards aligned with departmental objectives.
Conduct regular check-ins, performance evaluations, and development planning.
Support onboarding, cross-training, and coverage planning to ensure continuity of operations.

Loan Servicing Oversight

Oversee loan servicing operations including post-closing review, loan maintenance, collateral tracking, title perfection, and system accuracy.
Ensure servicing activities are completed timely, accurately, and in accordance with policy, regulatory, and examiner requirements.
Review loan quality control results, identify trends or control gaps, and ensure corrective actions are implemented and documented.
Partner with the Loan Servicing Lead to provide guidance, maintain procedures, and ensure workflow continuity.

Collections & Recovery Management

Oversee consumer collections and recovery activities across early-stage delinquency, late-stage collections, charge-off, and post charge-off recovery.
Ensure collection strategies align with portfolio goals, compliance requirements, and member experience standards.
Monitor delinquency, charge-offs, and recovery performance; identify risks and recommend mitigation strategies.
Provide oversight and guidance for legal recovery activity, repossession coordination (as applicable), and external vendors or legal partners.

Compliance, Risk & Audit Readiness

Ensure servicing and collection activities comply with applicable laws and regulations, including FDCPA, BSA/AML, OFAC, and state requirements.
Maintain accurate and complete documentation to support internal audits, external audits, and regulatory examinations.
Serve as a point of contact for servicing and collections-related audit or examiner inquiries.
Escalate material risks, compliance issues, or policy exceptions to Lending leadership promptly.

Reporting & Portfolio Monitoring

Review and analyze servicing, delinquency, collections, and recovery metrics.
Prepare or contribute to operational, risk, and performance reporting for management, ALCO, and Board use as requested.
Use data to identify trends, staffing needs, and opportunities for process improvement.

Process Improvement & Collaboration

Identify opportunities to improve efficiency, accuracy, and controls across servicing and collections workflows.
Partner with Lending, Compliance, Finance, and Technology teams on system enhancements, testing, and process changes.
Support implementation of policy, procedure, or system updates impacting servicing and collections operations.

Position Requirements Required:

Bachelor’s degree or equivalent experience preferred.
Minimum of 5–7 years of experience in loan servicing, collections, or lending operations within a financial institution.
Prior experience managing employees or teams.
Strong working knowledge of consumer lending products, loan servicing processes, and collections practices.
Demonstrated understanding of FDCPA and other applicable regulatory requirements.
Ability to analyze operational data, manage risk, and support process improvements.
Proficiency with Microsoft Excel, Word, and collaboration tools; familiarity with core loan systems.

Preferred:

Credit union or banking experience.
Experience overseeing both loan servicing and collections functions.
Exposure to post charge-off recovery, legal collections, or vendor management.

Interpersonal Skills

Strong leadership and coaching skills.
Ability to communicate clearly and professionally, including during difficult conversations.
High level of discretion, judgment, and accountability when handling sensitive information.
Ability to work collaboratively across departments.

Work Environment

This position is in person based on operational need. This role may transition into hybrid upon operational flexibility. This job description reflects the core responsibilities and expectations of the Loan Servicing and Collections Manager role. The employee may perform other job-related duties as assigned, and the organization may adjust the role as operational needs evolve.

Pay: $75,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Washington, DC 20210

Quick Apply

Refine Your Search

Training Program Manager jobs in Alexandria, VA

Loan Servicing and Collections Manager

Environmental, Health & Safety (EHS) Manager – Data Center Operations

Instrument. and Controls, Mgr

Real Estate Operations Manager

Assistant Sales Manager

Program Manager (Acquisitions, Remote)

Program Manager/Training Lead

PROGRAM MANAGER

Training Manager

Program Manager - Long Term and Community Integration Services

Local Restaurant Marketing Manager

Home Care Manager

Transportation Manager

Manager - Residential Assisted Living — Operations + People Leadership

Area Manager

Government Contracting Program Manager

340B Program Manager

Facility Manager

Project/task Supervisor

Operations Manager

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