Top 926 Undocumented Jobs

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Genetic Results Specialist
Embark Veterinary —Remote
- $50,000 - $60,000 a year
- Full-time
- Continuous improvement
- Pre-employment physical examination
- Communication skills
- Commuter assistance
- Paid parental leave
Quick Apply
13d
Digital Organizer
United We Dream Network, Inc. —Remote
- $53,040 - $73,440 a year
- Weekends as needed
- Remote
- Bilingual
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Studio Art (New Media) Affiliate Instructor
Metropolitan State University of Denver —Denver, CO
- Part-time
- Mid-level
- 3 years
- University
- Disability insurance
- Health insurance
Anticheat Software Engineer
CEVO —Remote
- Full-time
- Remote
- Mid-level
- Windows
- AWS
Quick Apply
Cultivation Advisor
HS BLOCKERCORP INC —Vernon, CA
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Communication Design Affiliate Instructor
Metropolitan State University of Denver —Denver, CO
- Part-time
- Hybrid work
- Mid-level
- 3 years
- University
- Disability insurance
- Health insurance
Center Director
Tufts University —Medford, MA
- $81,200 - $120,900 a year
- Hybrid work
- School experience
- 5 years
- Master's degree
Political Science Affiliate Instructor
Metropolitan State University of Denver —Denver, CO
- $1,233 - $1,512 a month
- Part-time
- Mid-level
- Master's degree
- University
- Disability insurance
- Health insurance
Removal Defense Associate Attorney
GF Immigration Law Pa —Seattle, WA
- $100,000 - $120,000 a year
- Weekends as needed
- Background check
- Spanish
- Up to 50% travel
- Disability insurance
- Health insurance
Quick Apply
11d
Removal Defense Associate Attorney
GF Immigration Law Pa —Miami, FL
- $100,000 - $120,000 a year
- Weekends as needed
- Background check
- Spanish
- Management
- Disability insurance
- Health insurance
Quick Apply
11d
Bilingual Paralegal - Immigration Law *Punjabi Required*
Gibbs Houston Pauw —Seattle, WA
- $25 - $35 an hour
- Full-time
- Hybrid work
- Bilingual
- Background check
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Mental Health Provider
Voces Latinas Corp. —Jackson Heights, NY
- $75,000 - $80,000 a year
- Full-time
- Background check
- Spanish
- 5 years
- Disability insurance
- Health insurance
Quick Apply
Removal Defense Contract Associate Attorney
GF Immigration Law Pa —Charlotte, NC
- From $500 a day
- Weekends as needed
- Spanish
- Management
- Up to 50% travel
- Flexible schedule
Quick Apply
10d
Bilingual Paralegal - Immigration Law *Amharic or Somali Required*
Gibbs Houston Pauw —Seattle, WA
- $25 - $35 an hour
- Full-time
- Hybrid work
- Office
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Control Room Operator, Renewable Generation
Nexamp —Lawrence, MA
- $39 - $42 an hour
- Weekends as needed
- Military
- Continuous improvement
- Mentoring
- Commuter assistance
- Paid holidays
Removal Defense Contract Associate Attorney
GF Immigration Law Pa —Houston, TX
- From $500 a day
- Weekends as needed
- Spanish
- Management
- Up to 50% travel
- Flexible schedule
Quick Apply
10d
Controller
La Clinica Del Valle —Medford, OR
- Full-time
- 7 years
- CPA
- Office
Quick Apply
Production Team Lead - Third Shift Only
Sun America LLC —Alliance, OH
- $19 - $22 an hour
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- 3 years
- Health savings account
- Health insurance
Quick Apply
11d
Clinical Case Management and Wellness Counselor (Korean, ASW) (1.0 FTE)
Korean Community Center of the East Bay —San Leandro, CA
- $75,000 - $80,000 a year
- Email
- Hybrid work
- Background check
- School experience
- Clean driving record
- Wellness program
- Health savings account
Quick Apply
Finance and Administration Manager
Meehan Inc. —Pendleton, SC
- From $65,000 a year
- Full-time
- Office
- Senior level
- Leadership
- Health savings account
- Health insurance
Quick Apply

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Genetic Results Specialist

Embark Veterinary -
Remote

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Job Details

Full-time
$50,000 - $60,000 a year
13 days ago

Benefits

Commuter assistance
Stock options
Paid parental leave
Health insurance
Parental leave
401(k) matching
Opportunities for advancement
Pet insurance

Qualifications

Customer communication

Full Job Description

Who we are

Join Embark on our mission to bring joy to dog lovers by offering the world’s best products and services to strengthen their bonds with the dogs in their lives. Our canine DNA test — named the best by The New York Times — enables us to make scientific advances in personalized pet care.

Designed by world leaders in dog genetics (in partnership with Cornell University), the Embark Dog DNA Test provides information on genetic health risks and breed make-up, allowing dog owners, breeders, and veterinarians to drive personalized care plans based on a dog's unique genetic profile.

At Embark, our People First culture is centered around building an amazing team and giving everyone an opportunity to have a voice and make an impact. We are looking for highly motivated and mission-driven employees who will join us as Embark leads the cutting edge of creativity and innovation in the fast-growing pet care technology space.

About the role:

Picture this: a customer just opened their Embark dog's DNA results and wants to understand how their floppy-eared mystery pup is not part beagle. Or a breeder is staring at a health screening report, trying to figure out what it means for their next litter.

That's where you come in! We're looking for a Genetic Results Specialist for our Customer Care team.

You will be the friendly, knowledgeable voice behind the moments that matter most to our pet parents. Through your conversations, you'll help us deliver an exceptional customer experience, ensure pet parents understand their DNA results + how they can best care and support the dogs they love, and help us improve our processes and tools to make us sharper.

You'll collaborate with our Science team, getting a front-row seat to some of the coolest science in the pet world. Additionally you'll connect with our Engineering team, since you'll become one of our earliest sets of eyes for spotting bugs.

We want someone who's hands-on, curious, and energized by jumping in wherever they're needed.

If you love helping people, learning about dogs, and being part of a team that's always leveling up, we'd love to meet you!

What you’ll do:

Effectively respond and resolve pet parent questions regarding their dog's Embark DNA results while delivering an outstanding customer experience.
Maintain strong performance in departmental metrics such as First Reply Times (FRT), Average Handle Times (AHT) and Customer Satisfaction (CSAT).
Write or update verbiage templates and processes for handling issues when appropriate
Fill gaps in our knowledge bases when required
Collaborate with the Embark Science team to develop answers to any undocumented concerns.
Document any bugs with detailed descriptions that empower engineers to investigate and resolve.
Actively participate in improvement initiatives to simplify processes and reduce ticket handle times.

Experience we’re looking for:

1-2 years of experience in a customer support role, preferably in a startup environment
Comfortable and adaptable to a fast-paced startup environment
Crisp but kind written communication skills and a deep care for the details
Demonstrated documentation, verbiage or process improvement work
Tech-savvy, with experience in support tools
Proven ability to manage and prioritize multiple tasks simultaneously

Experience that is nice to have:

A background in science or genetics is beneficial but not required
Hands-on experience with CRM (Customer Relationship Management) tools, or ticketing systems

Why join the pack!

At Embark, we might be dog lovers, but we’re passionate about people too. We’re committed to building an inclusive culture where all employees can thrive. Here are some of our benefits and perks:

Flexible vacation policy – take the time you need, when you need it.
Paid parental leave – plus paw-ternity leave for new pet parents!
Every other Friday off in the summer – enjoy those long weekends.
Subsidized pet insurance – because our pets are family.
Big-company benefits with a startup feel – including a 401k match, generous bonus structure, commuter benefits, and premium healthcare.
Competitive salaries and stock options – be an owner in what we’re building.
New MacBook Pros or Windows devices – the tools you need to succeed.
Continuing education support – conferences, learning resources, and career growth opportunities.

Salary: $50,000- $60,000

Embark is an equal opportunity workplace and values diversity at our company. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, citizenship status, sexual orientation, age, disability status, marital status, gender identity or expression, veteran status, or any other characteristics protected by federal, state or local laws. See also EEO is the Law.

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